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based on 86566 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It didn't seem like the tile/grout cleaning was very good. I was able to clean grout with a sponge and water with very little effort. I would have thought that professional cleaning would have cleaned the grout better than a sponge and water. The carpet felt crusty, not sure if this is normal, also the indents from the furniture are still there. Again, I thought a professional cleaning would remove, or at least make them less prominent.
No chemicals, safe for pets
Very professional and did an amazing job on very dirty carpets
Great service and products. Carpet looks good!
I felt I paid for multiple services $600+ but since there was so much to do each service didn't get the attention it deserved. Carpets had stains still, whereas last time the guy doing it got them spotless. And tile had didn't look complete, like quick job rather than thorough. In the end, I might use you again, but NEVER order so many services at once. I felt the guy had to get to his next appointment rather than get the job done. Acceptable, but not super happy.
The tech was very professional and knowledgeable! He was very friendly and did a great job.
Carpet looks great
No chemicals - superior professionalism and customer service
Good all around; price, service, time
Stair steps took more like 24 hours to dry.
Accommodated my schedule & we're very professional.
I liked that the service technician was very friendly and on time. I also liked that the products used didn't leave a funny smell.
Friendly professional people, clean water product without soaps ..We really want to tip them but they said they can not accept tips. These guys did a great job. And will call zerorez again
The product used to clean the carpet. The neat & clean appearance of your service tech.
Seamless scheduling process. Friendly and professional staff.
Left residue on hardwood floors around furniture.
The cost was very high
Easy to schedule. Clean with no chemicals
Empowered water
The carpets looks amazing! I could not believe the results that I got! I'm so thankful I called when I did!
I was extremely happy the first time I used your company. Simply felt that a more better job could have been done this time dont felt as if any extra time or effort was put into high traffic areas now that it has dried.
I have used your services twice now and both times stains were removed that were there from before we were in the residence. It was fast too. Both times it was under 2 hrs before services were done. I have already shard my experience on Facebook to get the message out that, if you need carpets cleaned get them Zerorezified! Thanks Zerorez :)
Well I expected all the tiles to be clean for the price they did a good job but they could not completely get them all clean just seems to me their should have been a discount since in my view the job wad not complete
I guess your pricing has gone up and assume everyone's has as well. Your service is fine and have always liked the people you send to do the work. I have recommended your service and will continue to do so.
Not sure you could improve. Just the wear areas and the spot areas
products work well.
Very pleased with the results! Carpet old with lots of wear & tear!
We are ALWAYS happy & satisfied with the service we receive with Zerorez! The cleaning is always VERY thorough and we love that it doesn't SMELL like we just had our carpets cleaned! Our technician yesterday, Nicole, was SO nice! She was very detailed about the steps she would be taking & wanted to know what concerns we may have. I was really impressed that she had taken the time & effort to look into our previous visit with Zerorez & was aware of what had been done before as well as how long ago it was. Our carpets look GREAT!!! You wouldn't know we have 4 dogs!!!
I've always felt that we get a very good cleaning (even though this time there were two TINYspots not cleaned too well this time.). Anthony and his trainee did an awesome job and were very nice and accommodating. I would hope to have them come again the next time we need cleaning done.
Carpet was left soft and clean and our serviceman was very thorough and friendly.