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based on 86566 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My carpet looks great but the area rug was damaged by the equipment during the cleaning.
Nontoxic products, especially with kids in the house.
Very professional people who did a great job and really seemed to CARE. Service was as advertised - left carpets REALLY clean and not "crunchy" as we've had in the past. EXCELLENT!
First name removed
Carpets looked great the first 5 days, but old stains are starting to seep through today.
Friendly staff and quick and good service.
I can't think of anything. But People very seldom ask me who cleans my carpet, so it is not likely I would recommend you if no one asks.
We have used Zerorez several times in years past and have always been very happy. However, this last time was different. We feel the results weren't as good as they normally are and some stains remain that we feel should've come out a little better. The guy who came was very friendly and professional, so we have no complaints about him personally. We just feel the carpet didn't turn out looking as good as it has in the past. We also both noticed that he seemed to finish rather quickly compared to what we remember the cleaning process taking in the past. Whatever the reason, we were fairly disappointed with how our carpets look after this last visit because our expectations of Zerorez have been set so high in the past.
Your serviceman James was very professional and did an excellent job of dealing with a difficult situation of pet stains. We were very pleased.
I need sub-extraction. I know a lot of your product was used, but it cost me more to deal with two stains than to clean 3 whole rooms. I think that was excessive and expensive. But she did do a good job.
Keven was on time, actually a bit early which was nice and finished in a timely manner. Carpets looked really good afterward.
Quick, thorough, friendly.
Great job! Our service tech Steve was excellent!
Will definitely use your service in the future😎
I've never had a carpet company work so hard to get the dirt out. I also like how the carpet just looks cleaner. I've used your service in Minnesota and I now use it here.
The staff is very friendly& professional. The technician who cleaned our carpets did an outstanding job! He also arrived early which was really appreciated.
Fantastic on-site customer service from Billy!
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Spot treatment, knowledgeable technician & short drying time.
The service rep was early, and completed the job in a short period of time with excellent efficiently.
The technician explained everything clearly and did a great job.
The techs were very friendly and knowledgeable. They did a great job!
effectiveness of product and professionalism of staff
The gentleman who came to our house was extremely helpful and did an amazing job.
Very professional and on time
It exceeded my expectations, and the technician, Junior, was fantastic and friendly!!
You are very thorough and the carpets look new when you are finished cleaning them. They don't take all day to dry either which is nice. I only get charged for the services that are needed and I am not nickel and dimed.
We've used Zerorez before and we'll likely use you again. This was the first time that we'd had multiple surfaces done though and I have to say WOW! IMPRESSIVE! He was in and out and through the three different surfaces (carpet, tile, and wood laminate) like the true professionals we know you to be. It was really something to see. Tremendous job! Our realtor commented that the carpet looked like new, which of course was the goal but we weren't expecting. Great job again Zerorez! A pleasure doing business with you! Highly recommend!
The tech was at our house for less than 30 minutes for 3 rooms- just doesn't feel like he could do a thorough jub
Very impressed with the work

Did great job