Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87481 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 19, 2012 — Rated 10 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

great product

Report a concern   August 19, 2012 — Rated 5 out of 10 by R.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

We got the carpets and stains cleaner by renting a Rig Doctor at Frys and doing it ourselves....nothing you can do to make it right.

Report a concern   August 19, 2012 — Rated 10 out of 10 by C.W. Zerorez Phoenix
What do you like about our products and services?

Good customer contact(communication)from appointment to service completion. We will stay loyal customers.

Report a concern   August 19, 2012 — Rated 8 out of 10 by L.C. Zerorez Phoenix
What could we do to improve?

I thought you guys were fine but was not wowed like I thought I would be from the Radio guys talk. however I do realize it is advertising :)

Report a concern   August 19, 2012 — Rated 10 out of 10 by Sena Ryan Zerorez Phoenix
What do you like about our products and services?

Good service started with my first call to the office. The day the carpets were cleaned, the techs were thorough, explained everything, and did a great job. The carpets look like new, and feel very soft to walk on. I am a customer for life.

Thank you!

Report a concern   August 19, 2012 — Rated 10 out of 10 by M.C. Zerorez Phoenix
What do you like about our products and services?

Extremely friendly and competent personnel.

Report a concern   August 18, 2012 — Rated 9 out of 10 by B.H. Zerorez Phoenix
What do you like about our products and services?

Good service technicians and the carpet looks good

Report a concern   August 18, 2012 — Rated 7 out of 10 by J.K. Zerorez Phoenix
What could we do to improve?

You are very costly with the add -ons. Seems a little shifty in pricing

Report a concern   August 18, 2012 — Rated 10 out of 10 by L.C. Zerorez Phoenix
What do you like about our products and services?

The whole process is very user friendly. I made my appointment on-line, received a confirmation call and the technicians actually arrived 20 minutes early! They were friendly and did a great job. I like the lack of sticky "residue" on the carpets and furniture as well.

Report a concern   August 18, 2012 — Rated 10 out of 10 by Janis Hughes Zerorez Phoenix
What do you like about our products and services?

Attentive kind professional upfront honest

Report a concern   August 18, 2012 — Rated 10 out of 10 by A.B. Zerorez Phoenix
What do you like about our products and services?

The service was quick and friendly and informative. The service men were very polite! Our carpets hadn't been cleaned in awhile, but they look great.

Report a concern   August 18, 2012 — Rated 9 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

Professional, friendly technician. We have light carpet that is 17years old. I was happy that it came out as clean as it .did. I was impressed at the care taken to protect the corner walls so that the hose would not rub against the painted wall. The tech showed me areas where the carpet would be clean but traffic patterns may still be there. Yes, I would have zerorez again. We had an oriental runner that we sent to the shop to be cleaned and it came out perfect.

Report a concern   August 18, 2012 — Rated 10 out of 10 by J.G. Zerorez Phoenix
What do you like about our products and services?

Carpets always come out great! Carpets were stretched at first but layed back down after drying. thx First name removed

Report a concern   August 18, 2012 — Rated 10 out of 10 by Y.R. Zerorez Phoenix
What do you like about our products and services?

Courteous employees & they do a great job pointing out potential problems ahead of time.

Report a concern   August 18, 2012 — Rated 10 out of 10 by C.L.W. Zerorez Phoenix
What do you like about our products and services?

Great staff! The people that cleaned the carpets and the tile were really wonderful and I got great results! Thanks again, Leslie

Report a concern   August 18, 2012 — Rated 10 out of 10 by T.P. Zerorez Phoenix
What do you like about our products and services?

The whole package and I like the idea of using less water and no chemical residue.

Report a concern   August 18, 2012 — Rated 10 out of 10 by B.J. Zerorez Phoenix
What do you like about our products and services?

No chemicals used

Report a concern   August 18, 2012 — Rated 10 out of 10 by K.K. Zerorez Phoenix
What do you like about our products and services?

the chemistry of no residue and the anti-microbial properties of it

Report a concern   August 18, 2012 — Rated 3 out of 10 by T.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

it took too long. My carpet felt like it had a film on it afterwords.

Report a concern   August 18, 2012 — Rated 8 out of 10 by B.G. Zerorez Phoenix
What could we do to improve?

Reuce the cost

Report a concern   August 17, 2012 — Rated 10 out of 10 by S.C.T.J. Zerorez Phoenix
What do you like about our products and services?

I loved the service, and like the way your product works (as far as the carptet goes)- no soap on the carpet.

Report a concern   August 17, 2012 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

I liked everything about your company! I was very impressed with Troy. He was professional, kind, informative and efficient. I thought the carpet looked amazing and I have already reccomended you to several family and friends:) You may share my first name and thoughts but not my last name please.

Report a concern   August 17, 2012 — Rated 10 out of 10 by D.K. Zerorez Phoenix
What do you like about our products and services?

The best cleaning job we have EVER had on our carpets. Your tech was one of the nicest young men I've ever met. He was very helpful and went WAY above and beyond!!

Report a concern   August 17, 2012 — Rated 10 out of 10 by Karen Vanderwerf Zerorez Phoenix
What do you like about our products and services?

No chemicals delightful employees that speak English!

Report a concern   August 17, 2012 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

Professional and courteous people. Best carpet cleaning service I have ever used, I have tried many.

Report a concern   August 17, 2012 — Rated 10 out of 10 by P.C. Zerorez Phoenix
What do you like about our products and services?

I was very happy with the prompt service and professional service person. My carpets look and smell great.

Report a concern   August 17, 2012 — Rated 10 out of 10 by Angela Myers Zerorez Phoenix
What do you like about our products and services?

I am so amazed at the difference this cleaning made!
I have and will continue to recommend you highly!

Report a concern   August 16, 2012 — Rated 10 out of 10 by N.A. Zerorez Phoenix
What do you like about our products and services?

Pet friendly and green!!

Report a concern   August 16, 2012 — Rated 10 out of 10 by Victor Newton Zerorez Phoenix
What do you like about our products and services?

Albert Grutierrez is great at his Job ,give him a raze now.

Report a concern   August 16, 2012 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

The fact that no chemicals were used was great! My carpets are not only clean, but soft and fluffy and my tile floors look wonderful.

Ryan and Mark were very professional, friendly and helpful.


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