Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84558 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 30, 2016 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

The service was great

Report a concern   June 30, 2016 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

Customer service was fantastic both over the phone and in person. The tech was prompt and efficient.

Report a concern   June 30, 2016 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Love the products used and customer service!

Report a concern   June 30, 2016 — Rated 10 out of 10 by J.L. Zerorez Phoenix
What do you like about our products and services?

Rep was very personable, friendly, and informative

Report a concern   June 30, 2016 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

price and service

Report a concern   June 30, 2016 — Rated 10 out of 10 by P.M. Zerorez Phoenix
What do you like about our products and services?

Timely, immediate appointment. Phone conversation pleasant and worked with me to create a quick appt.
Guy who did my service was polite and friendly, and worked hard to do a great job.

I think you are expensive though. I hear about the three rooms of cleaning on KNIX. When you add in all the services it ended up to be twice the price and also I only got two rooms of furniture done.

Report a concern   June 30, 2016 — Rated 10 out of 10 by M.P. Zerorez Phoenix
What do you like about our products and services?

Quick response; timely arrival and no residue left in the carpets!

Report a concern   June 30, 2016 — Rated 10 out of 10 by Debbie Chavey Zerorez Phoenix
What do you like about our products and services?

They always do a great job and provide excellent customer service !!

Report a concern   June 30, 2016 — Rated 5 out of 10 by T.D. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Zerorez doesn't clean area rugs which are where cleaning is most needed.

Report a concern   June 30, 2016 — Rated 10 out of 10 by D.W. Zerorez Phoenix
What do you like about our products and services?

This is the second time that I had John do my cleaning. He remembered not only the layout of my home but he knew my cats. Very polite and professional. Will keep using you in the future and I hope I get John again.

Report a concern   June 30, 2016 — Rated 10 out of 10 by S.B.M. Zerorez Phoenix
What do you like about our products and services?

You have polite efficient staff-love my technician. Also love how my carpet looks after.

Report a concern   June 30, 2016 — Rated 10 out of 10 by C.H. Zerorez Phoenix
What do you like about our products and services?

Setting up the appointment was simple and fast. They were able to come out the same day! My area rug looks great!

Report a concern   June 30, 2016 — Rated 10 out of 10 by J.T. Zerorez Phoenix
What do you like about our products and services?

very polite and quick completing the carpet cleaning

Report a concern   June 29, 2016 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

Other carpet cleaners have told me my carpets and their pet stains are hopeless. But you guys didn't! Very positive AND got rid of the smells and stains!

Report a concern   June 29, 2016 — Rated 10 out of 10 by L.E. Zerorez Phoenix
What do you like about our products and services?

The people, service is Outstanding!!! You company is a12 in my book!!

Report a concern   June 29, 2016 — Rated 10 out of 10 by C.W. Zerorez Phoenix
What do you like about our products and services?

The technician did a great job and was very professional.

Report a concern   June 29, 2016 — Rated 10 out of 10 by A.G. Zerorez Phoenix
What do you like about our products and services?

The empowered water. Knowledgable service techs. Very accommodating when it came to my scheduling needs.

Report a concern   June 29, 2016 — Rated 10 out of 10 by Katy Clarke Zerorez Phoenix
What do you like about our products and services?

availability, staff and qaulity

Report a concern   June 29, 2016 — Rated 9 out of 10 by Tom Sweat Zerorez Phoenix
What do you like about our products and services?

The professional prompt service.

Report a concern   June 29, 2016 — Rated 10 out of 10 by Mike Kvist Zerorez Phoenix
What do you like about our products and services?

Big kudos to Zerorez! I had a special situation where my children were developing a rash from something in my new home, so I called. The entire process, from the initial phone call to paying for the service was simple and painless. They were at my home less than 24 hours from the time I placed the call. They provided a 30 minute courtesy call and showed up when they said they would. The technician (Steve) was friendly, courteous, and extremely knowledgable. He listened to my issue and he informed me of a product you sell called Empowered Cleaning Fluid, which I purchased and will probably save me money in the future knowing it takes the place of multiple household cleaning solutions.
Pricing was very reasonable as well. Overall, an excellent job and I would recommend them any day!!

Mike Kvist

Report a concern   June 29, 2016 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

Easy to schedule. Technician was on time, quick and friendly.

Report a concern   June 29, 2016 — Rated 10 out of 10 by K.B. Zerorez Phoenix
What do you like about our products and services?

Carpets and tile are so clean! The technician was so professional. The online reservation process is a breeze.

Report a concern   June 29, 2016 — Rated 9 out of 10 by T.W. Zerorez Phoenix
What do you like about our products and services?

Carpet dries quickly and they stay clean for longer period of time as compared to other carpet cleaners.

Report a concern   June 29, 2016 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

Clean no residue tech was great friendly and knowledgeable.

Report a concern   June 29, 2016 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

Less chemicals

Report a concern   June 29, 2016 — Rated 10 out of 10 by K.K. Zerorez Phoenix
What do you like about our products and services?

The deep cleaning and he scent.

Report a concern   June 29, 2016 — Rated 10 out of 10 by A.G. Zerorez Phoenix
What do you like about our products and services?

Great technicians, good work, fast, and quick to dry.

Report a concern   June 29, 2016 — Rated 10 out of 10 by G.J. Zerorez Phoenix
What do you like about our products and services?

Did not smell like chemicals and cleaned the carpet very well.

Report a concern   June 29, 2016 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

No lingering smell. Carpet looks and feels very clean.

Report a concern   June 29, 2016 — Rated 10 out of 10 by G.N. Zerorez Phoenix
What do you like about our products and services?

Very professional and a much better end result than regular cleaners


Privacy Policy