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based on 84558 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Well the cleaning was just ok. I mean, I've done just as good of a job with rented rug doctor. And I could have done without the pushy sales pitch from the tech. He kept trying to sell me on extras: sealant for tile, extra cleaning,stain repellant for rug, or ph balanced water. Like I said, good job not great. Will do it myself next time.
Pricing online and what I paid for one room was different and there was no explanation as to why.
Everyone from the first phone call to the time Amanda the tec left was amazing. I can't remember the last time I received customer service like your business probided.
The person who came was very professional.
Technicians are professional and explain the work. They were able to get out some very nasty looking grimy in 17-year-old carpet.
The gentleman who did the service was extremely professional and very thorough
Showed up on time, communication was excellent, price quoted was fair and technician was a great guy. What's not to like !
Quick, inexpensive and great service.
Always show up when scheduled, and I am always please with the level of service I get.
Gets my carpet clean and it's not crunchy
Our technician, Abel was awesome!
Two hour window for arrival. Friendly and courteous.
Prompt service. Friendly staff/cleaners and carpet was cleaned without leaving residue. It looks amazing!!!!
Courteous, Explained everything, Remeasured and as it turned out was to our favor, was careful how he handled items in the home
all outstanding
My tech, Christian was great. Very knowledgeable and polite.
Carpets look great!
friendly, prices are reasonable, service was timely and well executed
Very nice employees and I was pleased that your products cleaned are carpet nicely.I will use you again
My initial quote was high because I mispoke on the phone, the service guy (Crhistian) who came to my house made a call and adjusted it as he thought it was incorrect.
Effective and no residue
I think ZeroRez is the best! I have recommended your cleaning company for the past five years. I have never been disappointed. The service is very professional and timely. The carpets always turn out looking fantastic! I wouldn't think of using anyone else. Keep up the great work! Thank you, ZeroRez!
Fast and efficient
short dry time
Carpets looked quite good and the tech was prompt, efficient, and very informative concerning his methods and provided complete and understandable answers to any questions I had.
The professionalism and efficiency of your tech. He was a really nice guy.
no residue left in carpet, stains were removed that had been left by a different carpet cleaning company, service person was fast, courteous & pleasant
Great service! Brian did a great job! Carpets look as good as possible for their age and wear, and he did my couch as well which was a disaster but now looks practically brand new. Very pleased and will definitely recommend this company and Brian specifically :-)
You did a great job on cleaning the carpet. It dried really quickly. You definitely "lived up" to everything I had heard about you.
Brian did a fantastic job. Overall you were very responsive to our needs and timely. Thanks