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based on 86566 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I absolutely love Tray our Technician!! Tray was Informative, Respectful, Hard Working and a Pleasure to work with. I work with and am friends with my Realtor and will be suggesting my Realtor refer Zerorez and Tray to all New Home Buyers who want their homes "Clean." Tray made our carpets look Great and I was ready to throw them out and the Tile is Absolutely Awesome and Clean!
They do a good job cleaning furniture and other stuff I was pleased with the service and he was very friendly
Everything
Great prices and profession service!
You scheduled me when I needed you on short notice. I really liked Amanda, she was very professional and hard working and non judgmental.
Quick, thorough service
I was a customer of Zerorez in Carlsbad, Ca. for years. They were hands down the best carpet/tile cleaning company I'd ever had. But I always had a team of 2 technicians that came to my house. They would slide the chairs over to clean underneath, then put them back. Zeroeez Phoenix only send one technician to clean, and I had to move the smaller pieces of furniture, then put them back. I don't expect any technician to move large, heavier pieces of furniture, but I don't expect technicians to just clean around a coffee table or small chair. If you're just cleaning around things, I don't think the flooring is getting completely clean. It's impossible to empty out an entire house full of furniture in order to have a completely unobstructed path for cleaning. If the homeowner is expected to work along side of the technician and move small pieces of furniture, then I believe that the rate for cleaning should be reduced, so it reflects the added help from the homeowner. But on the positive side- Zerorez Phoenix did an excellent job of returning to our home, and correcting problems that occurred during the initial cleaning 5 days previously.
Time scheduling, fast, great product. Carpets look great!! Feel clean too!
you did a Great Job!!!!!!!!!!!
Great work, nice staff
They work.
Workers were very courteous and explained what they were going to do.Demonstrated the grout cleaning, explained about the sealer.
Fresh and efficient cleaning services
Your price was very good and our floors look great
Very professional and gets carpets very clean
Your products are just amazing my floors look like new, and your tech. was very professional and helpful in telling me what he was doing and why.
Great job. Carpeting looks great.
My carpets and floors look great and feel clean. Spots were removed.
Talib, our service professional, was great.
tech very good at his job
On time and very fast and friendly service
My floors look brand new
Don't give over the phone estimates , mine estimated prices was 85.00 short of what they charged me p
Polite and friendly people. House and environment-friendly products.
The service was excellent, the service technician was knowledgeable and they came on time. There is no smell associated with the process. Hayden Hurst was the technician.
We have a very high grade of carpet...but it is almost 19 years old. Zerorez has my carpeting looking brand new! Love it!
The tech was professional, knowledgeable, and I felt totally comfortable with Amanda. She gave me some options for upgrades, but I never felt pressured. The cost was exactly as stated over the phone or less. There were also very good notes taken over the phone about my requests which were all passed onto Amanda and brought up at the time of service.
No
Work customer service everything is top notch! Jake went beyond just the cleaning he was hired to do.
More specials. Based on phone call, let clients know about specials that apply to their needs.

no chemicals, no high pressure to buy more product & technicians are knowledgeable/personable.