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based on 86566 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpets get exceptionally clean. And like your empowered water. Always good service
I had two appointments scheduled for zerorez,one day to do my floors another day to do my carpets. The guy that did my floors did an excellent job very impressed,very professional,floors look great. Two days later, another team came out to do my carpets. My carpets look like there was a shadow in certain areas, did not look that way before.I was not impressed with the carpet service at all. My carpets look better before and now they feel lstiff on my feet. I paid extra to have two stains removed in the guestroom, The guy said there would be no charge if they couldn't get the stains out yet I was still charged. They were quickly in and quickly out.
Was recommended by my real estate agent. Service was timely and very professional. Would certainly use Zerorez again.
Sam arrived on time and got right to work. Traffic patterns seemed to disappear almost immediately.
Both the furniture and the carpets look so much better after his time here.
My carpets look outstanding and the technician was wonderful and knowledgeable, fantastic experience
The scheduler made it seem like there were options of different treatment methods based on the quality of carpet. When the technician arrived it was just one stardard clean.
Shortened drying time, clean but doesn't feel like a lot of chemicals.
Tech was very nice and knew the answers to my concerns
I absolutely love the service, especially the friendly staff. The results are outstanding!
Trey was very knowledgeable. He left our carpets clean.
The clean tile and grout is amazing, the feel of the floor, on your feet, and the smell of the house, is no longer a dusty dirty smell.
There are still some stains and some white chalky substance on some of the tiles, would like someone to return and take care of this
The technician that came to do my cleaning was very knowledgeable and explained every step of the process. I had a large amount of cleaning to be done but he moved through the house in a timely manner and was very thorough and asked me to check each step to see if there was anything I was not satisfied with. I like that the cleaning products were not harsh chemicals and there was nothing but a clean wet smell at the end of the day. The carpets and furniture were not saturated and were pretty much dried by the end of the day, I had one sofa that I thought would never come up clean because of the stains and it looks like new and everything smells and feels clean. Great job all round, price was good for all that I had cleaned and would definitely recommend to anyone I know. Thank you Zerorez.
Courteous and knowledgeable.
Quick & clean, dry in no time!
Not chemicals and my tech did a great job on the carpets
Quality and affordability.
I sent an email with the description. I still have dirty grout. It looks a 4 year old mopped the floor. The tech left dirty shoe prints in the wet water. He told me sometimes the grout just won't get clean. So I got on the floor with a brush and paper towel. Then I showed himthedirty water and towel. He told me that was my grout color coming up. You have GOT to be kidding. I also showed him where he left swirly marks. This was the worst money I have ever spent. I'll make sure to tell people about it.
very friendly staff, from front office to worker that did the job. He explained everything to me. And was not pushy. That's important considering most people try to upsell you on the daily. Tile floors look great!
Thanks
The tech did not move the couches or end tables and clean under them. So If I move my furniture I have unclean carpets. If they were not going to move them I would have appreciated being told so I could do it. Not happy at all!
By keeping in touch with your schedule and charging the amount you submitted.
Your employee was polite and courteous and appears did a nice job.
Good quality. Friendly people.
Well done all around--explained services when they were scheduled, polite and good service from the person who came to do the job, etc.
Service is great. Amanda is very professional and customer service oriented.
All natural Nicole and John were great
Friendly, professional employees and the product delivers amazing results.
Dylan Parnell, our tech, knew what he was doing and explained it to us. Then he did a superior job and explained it to us again.
They came on time,carpets came clin good job.
Robert And the whole team were very friendly and professional. Our carpets look brand new!
The efficiency and results. I love how easy it was to make an appointment. I love how non-invasive the services are. James, the tech who came to my home was very friendly and worked hard to remove the pet odors we had going on. He was awesome! The carpet looks and smells great now!

The technician was extremely pleasant and was very thorough.