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based on 84559 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service. Clean carpet. Feels clean to the touch, not sticky. Very pleased with the results. This was my first time using Zerorez. I will use this service again.
The technician was outstanding. He helped us understand what he was doing and he cleaned carefully and thoroughly
Service was wonderful, very knowledgeable and personable crew.
Great job. Jeff was very professional!!
Tech was very informative.
I already have to two of my friends. Your technician both professional and personable.
Very clean in both appearance and smell
The quickness and how nice the guy is and the results
My carpet was not cleaned. Stains still exist and for my spending over $200.00 to clean, I expected No Stains!
They did a great job, my steps look great!
I was not happy at all with the outcome. The technician was very friendly. He was not the problem. The goal was to clean and try to remove the areas where my cat had gone to the bathroom on the carpet. I still visibly saw marks on the carpet and the smell was still pretty strong. I felt that the result was no different than what I had done in the past to clean it. I feel that it was a complete waste of money.
Very professional service, great cleaning product, they call when they are 20 to 25 minutes away, you can add rooms to be cleaned or a rug at the time they show up. Great all the way around. And no sticky residue!
Price is highest in your field, reducing would make you more competitive
Carpet did not feel crunchy and the miracle water removed paint off of a wood table.
Respectful and excellent job
The carpet is still dirty
efficient, good customer service, good work
Just had my carpets cleaned. After carpets dried, they still looked filthy. Not sure how much power is in that empowered water. Feeling disappointed.
Cleaned pretty thorough, reps were all nice to talk with. Person that actually came into home was professional and charming. Explainations were all clear. Better than I expected. Could do a little better at getting all the pet hair out of the fibers but the rugs were clean an pretty well dirt free. Pet hair tends to stick and usually takes two or three passes.
Great customer service from start to finish and your technicians do a great job. Love the end results
All of it
Everything is so clean and smells good too we are very happy with the whole job.
Service rep and willingness to do the best that could be done
Kevin was on time, he was thorough and my carpets look great!
Standard procedures done by each tech.
no mess
every part of this transaction was spelled before hand and completed in a quick and professional manner.
Great results from nice people.
every time I have my carpets cleaned the service is friendly and thorough
Albert was excellent, and went above and beyond what was expected. I will definitely be using zerorez in the future