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based on 86566 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My experience was positive. The tech was early and contacted me prior to service. He was professional and very detailed with the service I received. I will use this service again. Thank you!
Our carpets feel soft after cleaning, I'm assuming since there was no soap used. I do wish the high-traffic area in our master bedroom looked better, but I'm not sure that the cleaning could have done more.
everything
no residue. great technicians who don't pressure you to buy additional services.
Did a great job cleaning and communicating.
BUT I signed up for this appointment at the Home show and they said I would receive a mop-ish thing, and a big container of cleaning liquid. I did not get either of those things..
everything
clean, neat, odor free. Service was excellent and fast.
Very professional and polite. I wasn't happy with the tile cleaning and they resent Travis who is wonderful. He put in a hard couple hours and getting it to look great. Travis is amazing and you can tell he truly cares about his work.
They are always professional, courteous, and do a great job
I like the "no chemical" smell. Kevin was great! Fast and efficient and friendly.
Both techs were professional and asked me to look at their work in progress to make sure I was ok with the quality. They were very concerned about ensuring they met my expectations.
The service is truly outstanding! The Tech was right on time,friendly,professional in every way. He was finished quickly,with great attention to detail. As,before,I will continue to recommend Zerorez to everyone!
Andrew gave excellent service
Was there twice and the first time carpet not cleaned at all, second time the carpet was soak and wet and hard to the touch
thorough
Once the carpet dried, we could see areas where carpet didn't come clean. Maybe it was just too dirty or ground in. Didn't notice it before technician left.
The guy that did our carpets was very nice and fast! The carpets turned out great!
Everything!
Environmentally friendly, kid/let friendly
Only service in the valley that got our carpet clean after many said it needs to be replaced
Your technicians are great and I love the fast and friendly service!
It's clean and natural and safe. Always on time and courteous and efficient.
The service and quality of the products were amazing! The house smelt clean, but not with the overwhelming smell of purfumes. Andrew was professional and explained everything. He was very thorough and I wouldn't ask for anyone but him to come out again for any future service I may need. I will also tell friends and family to do the same.
Our carpets seem really clean, like that there's no chemicals, polite, professional technicians.
Hi tech was there in a timely manner ...friendly and informative
Our tech did a wonderful job!
liked your entire process; first call to schedule, confirmation, Sean was knowledgeable and did a great job! my wife was happy so that is what matters.
I like that there are no chemicals. The carpet feels soft and clean, not sticky or crunchy. Louis was excellent, on time and very helpful.
Your cleaning process is the best around, no way around it!! My 12 year old carpet looks brand new when Zerorez cleans it without chemicals. I am very happy that Zerorez has a special treatment for pet stains and it works flawlessly. It's definitely worth the small extra charge. Very importantly, the technicians are top notch. They listen to my needs and produce better than expected results. They are polite and professional in every way.
We had furniture cleaned, it came out great and doesn't have a sticky residue on it