What our clients think of us!

Not using soap - Carpet after treatment is soft - not crunchy !

No odor of chemical at all. I believe the young mans name that did my carpets was Jay. He was very professional and fast paced.

Carpets looked lean.

The solution used is really great and not chemical smelling. Since it is in the middle of summer and we can't really open the windows that was a huge concern for me.
The feel of the carpet now is just like when brand new.

Both service techs were friendly and explained what they were going to di every step of the way

Professional and courteous

My technician was fast and efficient. He even showed up early and called before he arrived. My carpets look amazing. Thank you!

No chemical smell and the carpets look brand new

excellent customer service.. quality cleaning

Friendly,'knowledgable technicians and great results done in a timely manner.

Excellent service

Easy

How soon it was to get appointment

On time, personable cleaner, seemed to work.

Carpet specialist John Groom was very knowledgeable, friendly and professional. I will recommend zerorez to all my friends and family. You were able to clean a stain off that your other competitors couldn't. Very happy😄

I would prefer to wait a week or two to see how the carpets come back. Nicole did a great job. Very nice and friendly.

After the cleaning, there was no strong perfume odor & the carpet looked really good, especially for as old as it was. We had the tile steam cleaned too, it was nice to see the actual color of the grout and tile! However today, when I went back to the house (it is a vacant rental home) I saw 2 spots I hadn't seen before and one room smelled like dirty socks. I'll be there again on Friday so hopefully, that one room won't be smelly.
Techician was professional & pleasant.

Easy to schedule with intelligent people. Efficient and friendly techs and no smelly residue.

The service tech is professional and the carpet always looks great.

Great communication before the appointment, as well as when the tech would arrive. Great service - the carpet looks fantastic!

It's absolutely amazing how my carpet looks brand new! I had high traffic wear and pet stains and odor. The representative walked through the house with me and shared options and answered all my questions. After selecting the treatments I was given a written price for the service. The zerorez representative worked magic on my carpet and my house smells so fresh! Thank you zerorez!!!

I appreciated the confirmation calls, the tech was very friendly and punctual, and the cost was exactly what we discussed. The whole process worked like clockwork.

It seems to work well.

Does not even look like the carpets have been cleaned!!!

Several months ago, We had a gentleman who was just starting his carpet business and who had only one truck come and clean our carpets. He removed all the pet urine stains in our family room, he removed some major stains and most of the high traffic stains in our master bedroom. I am not blaming the young man who worked on our carpet. He was friendly, and was serious about doing a good job. He said if I wasn't satisfied he would re-clean the carpets and if I was still not satisfied, the company would send someone else to re-clean. I was satisfied that he did his best and redoing it wouldn't have made that much difference. If someone else came and did a better job, then my question would have been, why wasn't it done right the first time. The urine stains and were still visible in the family room and some stains along with high traffic stains in our master bedroom were still very visible. I understand that some stains especially high traffic stains will not come out completely, but after previous cleanings, our carpets were noticeably cleaner. I am not angry but I am a little disappointed so I have decided to have the person who cleaned our carpet before come back and clean it again.

Name removed

There was a lot of water left on my wood floor that I had to clean up. The water warped my wood floor at each enterance of my bedrooms. I know that water is involved in cleaning the carpet but I wasn't expecting it to damaged my other flooring.

Your team was efficient and thorough. They got in got the job done were friendly and fast

Like friendly service and professionalism. Like follow up and appointment making process.

My technician was very professional, informative and thorough in his work. He Explained the process of each service he was performing (carpet and tile), and went over the pricing before starting the job. He was patient and courteous and impressed me very much. I'm completely satisfied with my service.

Products are greet and the service was excellent