Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84560 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 26, 2016 — Rated 10 out of 10 by P.C. Zerorez Phoenix
What do you like about our products and services?

Everything! Thank you

Report a concern   July 26, 2016 — Rated 4 out of 10 by J.G. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

A few spots remain. Heavy traffic areas (stairway) not completely clean. Was expecting better results.

Report a concern   July 26, 2016 — Rated 10 out of 10 by D.Y. Zerorez Phoenix
What do you like about our products and services?

The technician Called to see if he could come early. Was very professional and thorough. He was very helpful and answered my questions.

Report a concern   July 25, 2016 — Rated 10 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

Prompt, courteous and thoroug

Report a concern   July 25, 2016 — Rated 10 out of 10 by K.C. Zerorez Phoenix
What do you like about our products and services?

I love how clean my carpets are after you leave and less drying time that traditional carpet cleaning.

Report a concern   July 25, 2016 — Rated 10 out of 10 by Shannon Kelso. Zerorez Phoenix
What do you like about our products and services?

The job is clean efficient and the staff is friendly and conscientious about the work that was done

Report a concern   July 25, 2016 — Rated 8 out of 10 by T.L. Zerorez Phoenix
What could we do to improve?

We have 5 or 6 spots that we did not see until after the cleaning residue dried. Couple spots that need to be cleaned again, and some residue in a couple of corners. I don't fault the technician as he worked very hard, and was very professional. Just probably hard to see with everything still wet.

Report a concern   July 25, 2016 — Rated 8 out of 10 by A.E. Zerorez Phoenix
What could we do to improve?

Take a little longer on the rough taffuce spots especially if you pay extra for it.

Report a concern   July 25, 2016 — Rated 9 out of 10 by Jose Davila Zerorez Phoenix
What do you like about our products and services?

- The carpet did not have a wet scent after cleaning.
- The carpet was not soaking wet.
- The carpet dried up quickly.
- You technician was punctual
- The quote was exact.

Report a concern   July 25, 2016 — Rated 10 out of 10 by A.E. Zerorez Phoenix
What do you like about our products and services?

I love the friendly, knowledgeable, and especially professional staff. Any questions you have they answer and are very up front with how the treatments can affect your carpets.

Report a concern   July 25, 2016 — Rated 10 out of 10 by L.D. Zerorez Phoenix
What do you like about our products and services?

Clean fast

Report a concern   July 25, 2016 — Rated 10 out of 10 by Jeff Kersch Zerorez Phoenix
What do you like about our products and services?

The carpets always come out clean and do not smell with any chemicals. The service people are always friendly and helpful.

Report a concern   July 25, 2016 — Rated 10 out of 10 by LaTasser Oliver Zerorez Phoenix
What do you like about our products and services?

My service tech Jeffrey Klaus was awesome and provided excellent service! I will be calling on this company in the future. Thanks a million we could not be happier :)

Report a concern   July 25, 2016 — Rated 10 out of 10 by M.G. Zerorez Phoenix
What do you like about our products and services?

Well trained professional service technicians. Great long lasting results.

Report a concern   July 25, 2016 — Rated 9 out of 10 by L.D. Zerorez Phoenix
What do you like about our products and services?

TECH WAS VERY FRIENDLY AND PROFESSIONAL AND DID EXACTLY AS I INSTRUCTED . A LOT OF THE CARPET HE SAID WAS JUST WORN AND NOT DIRTY SO AREAS I HOPED GET CLEAN DID NOT.

BUT WE WERE SATISFIED.

Report a concern   July 25, 2016 — Rated 10 out of 10 by J.D. Zerorez Phoenix
What do you like about our products and services?

Cleans with no chemical smell.

Report a concern   July 25, 2016 — Rated 10 out of 10 by R.H. Zerorez Phoenix
What do you like about our products and services?

They work!

Report a concern   July 25, 2016 — Rated 10 out of 10 by R.B. Zerorez Phoenix
What do you like about our products and services?

On time , courteous , carpets came out very good!

Report a concern   July 25, 2016 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

The knowledgeable and professional tech and the result!

Report a concern   July 25, 2016 — Rated 10 out of 10 by G.S. Zerorez Phoenix
What do you like about our products and services?

Friendly service tech and he did a great job...

Report a concern   July 24, 2016 — Rated 10 out of 10 by E.B. Zerorez Phoenix
What do you like about our products and services?

Your people are great and the products speak for themselves

Report a concern   July 24, 2016 — Rated 10 out of 10 by V.S. Zerorez Phoenix
What do you like about our products and services?

Cleaned very well and dried quickly. Associate was professional and courteous.

Report a concern   July 24, 2016 — Rated 10 out of 10 by T.B. Zerorez Phoenix
What do you like about our products and services?

no soap and bought the 2 gallon water and cleans great

Report a concern   July 24, 2016 — Rated 10 out of 10 by M.R. Zerorez Phoenix
What do you like about our products and services?

Professional, kind and prompt service technician. He was knowledgeable and answered all my questions. I was pleased overall and would use this company next time.

Report a concern   July 24, 2016 — Rated 9 out of 10 by Wallace Keller Zerorez Phoenix
What do you like about our products and services?

I liked how fast I was able to make an appointment and that your customer service worked with me to accommodate my schedule.
I also thought that our tech was very honest and professional.

Report a concern   July 24, 2016 — Rated 10 out of 10 by B.B. Zerorez Phoenix
What do you like about our products and services?

I loved our technician Steve. He was very concerned not only about our furniture, carpet and tile, but our safety. We've never experienced that before from any other carpet cleaning company. He was very polite, professional, yet friendly.

We will be using your company again, and definitely recommend you to our friends!

Report a concern   July 24, 2016 — Rated 10 out of 10 by Kevin Petermore Zerorez Phoenix
What do you like about our products and services?

Zerorez was awesome I would recommend it to anyone and everyone my carpets came out 100% better than I thought they would

Report a concern   July 24, 2016 — Rated 10 out of 10 by M.D. Zerorez Phoenix
What do you like about our products and services?

Easy to use app, efficient service, on time, friendly worker, clean carpets.

Report a concern   July 24, 2016 — Rated 10 out of 10 by Jess Jackson Zerorez Phoenix
What do you like about our products and services?

It's disanfecting and doesn't leave any residue. We use Zerorez every time we move into a new place to ensure that the carpets are clean.

Report a concern   July 24, 2016 — Rated 10 out of 10 by S.L. Zerorez Phoenix
What do you like about our products and services?

Very prompt and professional service. Extremely courtesy tech Peter.


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