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based on 86566 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The spot I was hoping would come out, didn't. Also, It took all day to dry? We were under the impression it would dry very quickly.
Gentleman that did the work was great and very professional.
My carpet and tile came out beautiful. The individual that you sent out on site was courteous professional and all around a wonderful experience.
It's old carpet but after the cleaning it looks and feels great!
Fast easy good service.
Cleans everything and makes cleaning easier.
Clean with no residue
Gold standard every step of the way.
Zerorez uses products that actually WORK!!! I have been using Zerorez services for almost 10 years, and there has NEVER been a stain that could not be removed. The products don't smell chemically, either. The technicians are always very polite and knowledgeable about carpet cleaning and give the best advice for the best in-between-cleaning care of the carpets. I would never use any company other than Zerorez. I LOVE ZEROREZ!!! :D
No chemicals and friendly staff
Cleans well without leaving a residue
Great Service.
Your tech was excellent
Friendly service, prompt service and organized process makes it easy to do business with your company!
Billy our technician was great. He explained everthing to us and answered any questions we had.
That they work!
Dry fast and odorless.
Fast, friendly service, no odor, and carpet looks great!!
My technician told me that he was not allowed to move furniture. The problem with that is, I am 100% disabled and I have great difficulty lifting and moving furniture. As a result, not much got moved. I wish I had been told this when I booked my appt.
Knowledgeable and courteous technician.
Easy scheduling, friendly technicians and the quality of service.
The phone updates were the best and the technician.
Carpet always looks great, never a heavy chemical smell, friendly and knowledgable technicians
Great results and friendly staff
The quick drying time and the degree to which it is cleaned.
On time and very friendly and professional services
Carpets are soft after they dry
Although the quality of the work is good, the pricing is far out of line with your advertised competition's pricing. We had three rooms cleaned and protected. One room, the office, has the floor more than half covered with furniture and an area rug, none of which was removed. The living room, which was charged as a double sized room has furniture and an area rug that cover between a third and a half of the floor area. The bedroom floor area is up to two thirds covered with furniture and a large area rug. The furniture and area rugs were left as is and the rugs not cleaned. I believe that we were significantly overcharged for the area of carpet cleaned, and in the future, will look elsewhere for better pricing.
The tech was friendly and did a great job. The carpets turned out great and were dry the next morning.
I HAVE BEEN USING ZEROREZ FOR A LONG TIME. ALWAYS ON TIME, ALWAYS DO A GOOD JOB, ALWAYS FRIENDLY AND DO WHAT YOU SAY YOU'RE GOING TO DO.
Great service made carpets look good again