Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84560 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 28, 2016 — Rated 10 out of 10 by B.C. Zerorez Phoenix
What do you like about our products and services?

My carpets always come out very clean and the employees are very attentive and nice.

Report a concern   July 28, 2016 — Rated 9 out of 10 by C.D.D. Zerorez Phoenix
What do you like about our products and services?

He protected the corners from the hose scratching them. He was respectful.

Report a concern   July 28, 2016 — Rated 10 out of 10 by D.D. Zerorez Phoenix
What do you like about our products and services?

Prompt service. Excellent follow-up with scheduling date and time. The service tech was extremely courteous and was careful to protect the walls and corners from the hoses. The rugs dried in less than four hours with (as advertised) no crunchy, stiff feel when walking on the carpet. Recommend establishing a "frequent buyer-like" program where you set up a regular schedule for cleaning (every six months). All you have to do is send an email or call reminding clients that "it's been six months since your last cleaning." Maybe offer a discount for repeat clients.

Report a concern   July 28, 2016 — Rated 10 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

That they are green, safe, non-toxic, etc.

Report a concern   July 28, 2016 — Rated 9 out of 10 by Dandald Worgo Zerorez Phoenix
What do you like about our products and services?

WE liked your cleaning procedure and what you used to clean our carpet .Because when it dried total it was not sticky or crusty like other cleaner leave. we had just one issue about the cleaning as it was drying the carpet had a lot of streaks. I think that when they were cleaning the person did not overlap when they were using the power head cleaner .So after we vacuumed the carpet tow or three times back and forth it was a lot better.

Report a concern   July 28, 2016 — Rated 10 out of 10 by D.V. Zerorez Phoenix
What do you like about our products and services?

On time. Very impress with cleaning.

Report a concern   July 28, 2016 — Rated 10 out of 10 by Anthony Fletcher Zerorez Phoenix
What do you like about our products and services?

very professional, in all the contacts I received; also, follow through was great; what you said would happen, happened; Donald is an excellent workman, carpets look brand new - they are twenty one years old -

Report a concern   July 28, 2016 — Rated 10 out of 10 by J.G. Zerorez Phoenix
What do you like about our products and services?

The service provider was outstanding. No residue, dries quickly, not slippery.

Report a concern   July 28, 2016 — Rated 9 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

professionalism and my carpet did not have that wet musky smell.

Report a concern   July 28, 2016 — Rated 10 out of 10 by D.A. Zerorez Phoenix
What do you like about our products and services?

Carpets well cleaned and retained their soft feel as they did when brand new. Technician dId a great job!

Report a concern   July 28, 2016 — Rated 10 out of 10 by R.M. Zerorez Phoenix
What do you like about our products and services?

Clean non-chemical products and friendly service.

Report a concern   July 28, 2016 — Rated 10 out of 10 by C.R. Zerorez Phoenix
What do you like about our products and services?

I like the fact that there is no soap used to give the crunchy feel to fabric or carpet. I use the Zerorez water for spot cleaning between needing cleaning. I also like having things protected so they last longer and have less chance of spotting.

Report a concern   July 28, 2016 — Rated 10 out of 10 by M.R. Zerorez Phoenix
What do you like about our products and services?

I liked the empowered water and the knowledgeable service.

Report a concern   July 28, 2016 — Rated 10 out of 10 by K.T. Zerorez Phoenix
What do you like about our products and services?

No crunchy carpets or funny smells. Very good service and reasonable prices.

Report a concern   July 28, 2016 — Rated 10 out of 10 by B.D. Zerorez Phoenix
What do you like about our products and services?

Service tech was prompt , informative and a pleasure to work with

Report a concern   July 28, 2016 — Rated 10 out of 10 by C.A. Zerorez Phoenix
What do you like about our products and services?

Employee was careful and conscientious.

Report a concern   July 28, 2016 — Rated 10 out of 10 by Charles Bingham Zerorez Phoenix
What do you like about our products and services?

the worker she did a
Great job. Yeah cug
The Rugs look
Told for a great job

Report a concern   July 28, 2016 — Rated 8 out of 10 by T.D. Zerorez Phoenix
What could we do to improve?

Lower prices

Report a concern   July 28, 2016 — Rated 10 out of 10 by Gutherie Mainstream Tina / Kali Zerorez Phoenix
What do you like about our products and services?

We used Zerorez mainly for the fact that the carpets dry quickly, in a business setting this is a great feature! They were quick but thorough and did a great job!

Report a concern   July 28, 2016 — Rated 4 out of 10 by M.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I had to go back and clean the grout. There was still a ton of dirt and grime in them. I feel that the technicians were great but it did not clean my tile like it should be. Now I have to have it recleaned again since I scrubbed the grout.

Report a concern   July 28, 2016 — Rated 10 out of 10 by R.D. Zerorez Phoenix
What do you like about our products and services?

The service is excellent. From the office to the worker who comes to the house. The appointments are kept. The worker is pleasant and helpful,goes the extra mile to take care of problem areas. And most important my carpets are really clean!

Report a concern   July 28, 2016 — Rated 10 out of 10 by S.R. Zerorez Phoenix
What do you like about our products and services?

On time, reasonable price.

Report a concern   July 28, 2016 — Rated 10 out of 10 by S.G. Zerorez Phoenix
What do you like about our products and services?

That there are no chemicals.

Report a concern   July 28, 2016 — Rated 10 out of 10 by Josie Curtright Zerorez Phoenix
What do you like about our products and services?

Your employees are the most professional, courteous, and knowledgeable. From the reps answering phone calls to techs cleaning the carpets.

Report a concern   July 28, 2016 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

Procedure was done in a clean and professional way.

Report a concern   July 28, 2016 — Rated 10 out of 10 by A.P. Zerorez Phoenix
What do you like about our products and services?

My carpets stay clean for a longer time with Zero Rez

Report a concern   July 28, 2016 — Rated 0 out of 10 by R.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

We had our carpets and granite cleaned by Zerorez. The granite doesn't look any different, you can't tell that it was cleaned - there are still spots etc. they did a terrible job. It was a total waste of money!

However, I loved how the carpets turned out. I've used zerorez several times and they always do a terrific job on the carpets.

Report a concern   July 28, 2016 — Rated 10 out of 10 by K.S.L. Zerorez Phoenix
What do you like about our products and services?

Great customer service, fast and courteous. Our carpets look and feel great!

Report a concern   July 28, 2016 — Rated 10 out of 10 by M.W. Zerorez Phoenix
What do you like about our products and services?

From setting the appointment to greeting the man at the door very professional the work done AZ on time and good and clean thank you

Report a concern   July 28, 2016 — Rated 10 out of 10 by Jenn Gusse Zerorez Phoenix
What do you like about our products and services?

Carpet was very clean after and Jay explained everything about what he was doing


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