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based on 84560 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
He protected the corners from the hose scratching them. He was respectful.
Prompt service. Excellent follow-up with scheduling date and time. The service tech was extremely courteous and was careful to protect the walls and corners from the hoses. The rugs dried in less than four hours with (as advertised) no crunchy, stiff feel when walking on the carpet. Recommend establishing a "frequent buyer-like" program where you set up a regular schedule for cleaning (every six months). All you have to do is send an email or call reminding clients that "it's been six months since your last cleaning." Maybe offer a discount for repeat clients.
That they are green, safe, non-toxic, etc.
WE liked your cleaning procedure and what you used to clean our carpet .Because when it dried total it was not sticky or crusty like other cleaner leave. we had just one issue about the cleaning as it was drying the carpet had a lot of streaks. I think that when they were cleaning the person did not overlap when they were using the power head cleaner .So after we vacuumed the carpet tow or three times back and forth it was a lot better.
On time. Very impress with cleaning.
very professional, in all the contacts I received; also, follow through was great; what you said would happen, happened; Donald is an excellent workman, carpets look brand new - they are twenty one years old -
The service provider was outstanding. No residue, dries quickly, not slippery.
professionalism and my carpet did not have that wet musky smell.
Carpets well cleaned and retained their soft feel as they did when brand new. Technician dId a great job!
Clean non-chemical products and friendly service.
I like the fact that there is no soap used to give the crunchy feel to fabric or carpet. I use the Zerorez water for spot cleaning between needing cleaning. I also like having things protected so they last longer and have less chance of spotting.
I liked the empowered water and the knowledgeable service.
No crunchy carpets or funny smells. Very good service and reasonable prices.
Service tech was prompt , informative and a pleasure to work with
Employee was careful and conscientious.
the worker she did a
Great job. Yeah cug
The Rugs look
Told for a great job
We used Zerorez mainly for the fact that the carpets dry quickly, in a business setting this is a great feature! They were quick but thorough and did a great job!
I had to go back and clean the grout. There was still a ton of dirt and grime in them. I feel that the technicians were great but it did not clean my tile like it should be. Now I have to have it recleaned again since I scrubbed the grout.
The service is excellent. From the office to the worker who comes to the house. The appointments are kept. The worker is pleasant and helpful,goes the extra mile to take care of problem areas. And most important my carpets are really clean!
On time, reasonable price.
That there are no chemicals.
Your employees are the most professional, courteous, and knowledgeable. From the reps answering phone calls to techs cleaning the carpets.
Procedure was done in a clean and professional way.
My carpets stay clean for a longer time with Zero Rez
We had our carpets and granite cleaned by Zerorez. The granite doesn't look any different, you can't tell that it was cleaned - there are still spots etc. they did a terrible job. It was a total waste of money!
However, I loved how the carpets turned out. I've used zerorez several times and they always do a terrific job on the carpets.
Great customer service, fast and courteous. Our carpets look and feel great!
From setting the appointment to greeting the man at the door very professional the work done AZ on time and good and clean thank you
Carpet was very clean after and Jay explained everything about what he was doing

My carpets always come out very clean and the employees are very attentive and nice.