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based on 86566 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Thoroughness, politeness, just a generally fantastic job!!
Fast and friendly service. Quality and professional.
Professional product works great!
Carpets always look amazing when you're done!! Excellent customer service!!!
Technician asked personal questions that I felt uncomfortable answering. He was kind and did a good job despite this. He did try to upcharge me several times by adding on extras that I didn't want.
Service was great and I would use Zerorez for all my carpet needs.
Your products are great in your service was terrific
Your technician was pleasant and professional, and the results were excellent. I'm very pleased.
No soap...fast drying.
Technician was professional and friendly. He treTed my dogs well which is important to me. He explained what he was doing and why. The carpet looks new.
Our Zerorez rep, Donald did a great job. He was courteous and professional and went above and beyond.
Very professional and friendly technician who was thorough in explaining what he would do, what he he be using and about products I might be interested in buying from Zerorez. Our tile floors are cleaner than the last company who cleaned and they feel nice and clean too when walking barefoot. White sox stay white!
quick and clean.....
The tiles looked like new after cleaning and the workman was nice and efficient. Will definitely have you back again.
We've had Zerorez clean our carpets several times and this time had our tile done. Your employees are so nice - very respectful and courteous. When I called to set up the time to have my tiles cleaned, two of my friends also had carpets or tile cleaned on my recommendation. We absolutely love Zerorez!
Fast drying ... good workers.
Quote was not close to what it came to be. No difference in grout.
Your phone reps were perfect and polite. The gentleman that came to the house was knowledgable, polite and respectfull and made sure we understood everything before beginning. He did a great job and no mess. the carpets and tile look wonderful!
Thank you for a great experience.
Easy to schedule, technician was on time, technician was very knowledgeable about product (educating me but not pushy to oversell add ons).
The quality of the cleaning.
loved how much dirt you removed.
Everything was done properly. Louis knew what he was doing!!!!
The Service Rep was very open and honest with us about your service.
That it is safe for kids and pets. Fast drying
My neighbor complained that it was very loud when the carpets were being cleaned. I didn't notice it as we were inside while he was doing the cleaning. Other than that no complaints.
I have used your company at least 3 times now, and this last visit was a little underwhelming. The technician showed up outside of the quoted time window, I was told I would receive a discount and the. When I made payment paid full price for service. They carpets were not upto the standards that I have received in the past and there is a strange residue on the tile that was left and can't seem to get it off. I would still recommend and will use you again, but this last visit was by far the worst experience I have had. The technician was very polite and pleasant to work with, so I am not complaining about him, just the outcome of the floors.
carpet didnt look as clean as in the past
Loved the 3rooms for 129.00.
Everyone I spoke with and the technician was very professional .
Very good experience!
I love the service the rug looks great the service was great. Kyle is type of person that makes you feel like your part of the zerorez family from the moment you meet him. Your very lucky to have an associate like that and your customers are lucky to have him as part of your team. I look forward to more business with zerorez. Thank you.

Thorough and freindly