Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 86566 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 1, 2016 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

Thorough and freindly

Report a concern   October 1, 2016 — Rated 10 out of 10 by J.D. Zerorez Phoenix
What do you like about our products and services?

Thoroughness, politeness, just a generally fantastic job!!

Report a concern   October 1, 2016 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

Fast and friendly service. Quality and professional.

Report a concern   October 1, 2016 — Rated 10 out of 10 by V.N. Zerorez Phoenix
What do you like about our products and services?

Professional product works great!

Report a concern   October 1, 2016 — Rated 10 out of 10 by G.W. Zerorez Phoenix
What do you like about our products and services?

Carpets always look amazing when you're done!! Excellent customer service!!!

Report a concern   October 1, 2016 — Rated 8 out of 10 by S.L. Zerorez Phoenix
What could we do to improve?

Technician asked personal questions that I felt uncomfortable answering. He was kind and did a good job despite this. He did try to upcharge me several times by adding on extras that I didn't want.

Report a concern   October 1, 2016 — Rated 10 out of 10 by D.V. Zerorez Phoenix
What do you like about our products and services?

Service was great and I would use Zerorez for all my carpet needs.

Report a concern   October 1, 2016 — Rated 10 out of 10 by R.J. Zerorez Phoenix
What do you like about our products and services?

Your products are great in your service was terrific

Report a concern   September 30, 2016 — Rated 10 out of 10 by D.H. Zerorez Phoenix
What do you like about our products and services?

Your technician was pleasant and professional, and the results were excellent. I'm very pleased.

Report a concern   September 30, 2016 — Rated 10 out of 10 by C.F. Zerorez Phoenix
What do you like about our products and services?

No soap...fast drying.

Report a concern   September 30, 2016 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

Technician was professional and friendly. He treTed my dogs well which is important to me. He explained what he was doing and why. The carpet looks new.

Report a concern   September 30, 2016 — Rated 10 out of 10 by Jan Davies Zerorez Phoenix
What do you like about our products and services?

Our Zerorez rep, Donald did a great job. He was courteous and professional and went above and beyond.

Report a concern   September 30, 2016 — Rated 10 out of 10 by L.W. Zerorez Phoenix
What do you like about our products and services?

Very professional and friendly technician who was thorough in explaining what he would do, what he he be using and about products I might be interested in buying from Zerorez. Our tile floors are cleaner than the last company who cleaned and they feel nice and clean too when walking barefoot. White sox stay white!

Report a concern   September 30, 2016 — Rated 10 out of 10 by P.M. Zerorez Phoenix
What do you like about our products and services?

quick and clean.....

Report a concern   September 30, 2016 — Rated 10 out of 10 by R.H. Zerorez Phoenix
What do you like about our products and services?

The tiles looked like new after cleaning and the workman was nice and efficient. Will definitely have you back again.

Report a concern   September 30, 2016 — Rated 10 out of 10 by C.T. Zerorez Phoenix
What do you like about our products and services?

We've had Zerorez clean our carpets several times and this time had our tile done. Your employees are so nice - very respectful and courteous. When I called to set up the time to have my tiles cleaned, two of my friends also had carpets or tile cleaned on my recommendation. We absolutely love Zerorez!

Report a concern   September 30, 2016 — Rated 10 out of 10 by R.R. Zerorez Phoenix
What do you like about our products and services?

Fast drying ... good workers.

Report a concern   September 30, 2016 — Rated 3 out of 10 by W.T. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Quote was not close to what it came to be. No difference in grout.

Report a concern   September 30, 2016 — Rated 10 out of 10 by C.V. Zerorez Phoenix
What do you like about our products and services?

Your phone reps were perfect and polite. The gentleman that came to the house was knowledgable, polite and respectfull and made sure we understood everything before beginning. He did a great job and no mess. the carpets and tile look wonderful!

Thank you for a great experience.

Report a concern   September 30, 2016 — Rated 9 out of 10 by T.O. Zerorez Phoenix
What do you like about our products and services?

Easy to schedule, technician was on time, technician was very knowledgeable about product (educating me but not pushy to oversell add ons).

Report a concern   September 30, 2016 — Rated 10 out of 10 by P.Z. Zerorez Phoenix
What do you like about our products and services?

The quality of the cleaning.

Report a concern   September 30, 2016 — Rated 10 out of 10 by B.R. Zerorez Phoenix
What do you like about our products and services?

loved how much dirt you removed.

Report a concern   September 30, 2016 — Rated 10 out of 10 by A.M. Zerorez Phoenix
What do you like about our products and services?

Everything was done properly. Louis knew what he was doing!!!!

Report a concern   September 30, 2016 — Rated 9 out of 10 by D.W. Zerorez Phoenix
What do you like about our products and services?

The Service Rep was very open and honest with us about your service.

Report a concern   September 30, 2016 — Rated 10 out of 10 by C.S.P. Zerorez Phoenix
What do you like about our products and services?

That it is safe for kids and pets. Fast drying

Report a concern   September 30, 2016 — Rated 8 out of 10 by K.C. Zerorez Phoenix
What could we do to improve?

My neighbor complained that it was very loud when the carpets were being cleaned. I didn't notice it as we were inside while he was doing the cleaning. Other than that no complaints.

Report a concern   September 30, 2016 — Rated 9 out of 10 by M.W. Zerorez Phoenix
What do you like about our products and services?

I have used your company at least 3 times now, and this last visit was a little underwhelming. The technician showed up outside of the quoted time window, I was told I would receive a discount and the. When I made payment paid full price for service. They carpets were not upto the standards that I have received in the past and there is a strange residue on the tile that was left and can't seem to get it off. I would still recommend and will use you again, but this last visit was by far the worst experience I have had. The technician was very polite and pleasant to work with, so I am not complaining about him, just the outcome of the floors.

Report a concern   September 30, 2016 — Rated 8 out of 10 by E.M. Zerorez Phoenix
What could we do to improve?

carpet didnt look as clean as in the past

Report a concern   September 30, 2016 — Rated 10 out of 10 by A.E. Zerorez Phoenix
What do you like about our products and services?

Loved the 3rooms for 129.00.
Everyone I spoke with and the technician was very professional .
Very good experience!

Report a concern   September 30, 2016 — Rated 10 out of 10 by Mary Ann Cates Zerorez Phoenix
What do you like about our products and services?

I love the service the rug looks great the service was great. Kyle is type of person that makes you feel like your part of the zerorez family from the moment you meet him. Your very lucky to have an associate like that and your customers are lucky to have him as part of your team. I look forward to more business with zerorez. Thank you.


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