Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84557 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 26, 2016 — Rated 10 out of 10 by Jan Schleier Zerorez Phoenix
What do you like about our products and services?

The person who came to my house was very helpful in explaining everything as well as helping me stay within my budget.

Report a concern   June 26, 2016 — Rated 10 out of 10 by G.F. Zerorez Phoenix
What do you like about our products and services?

Great technician very courteous very thorough did a great job.

Report a concern   June 26, 2016 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

This house was a rental for 3 years with a family of six children. Many small gum/wax/candy hard stain spots were completely removed. I am impressed with how good 16 year old carpet can look after this cleaning process. Thank you for such a great job.

Report a concern   June 26, 2016 — Rated 8 out of 10 by K.K. Zerorez Phoenix
What could we do to improve?

Really pay attention to the details in floor! My floor needed help and looks much better, but there are still some darker areas on the grout that are bothering me.

Report a concern   June 26, 2016 — Rated 10 out of 10 by L.M. Zerorez Phoenix
What do you like about our products and services?

fast/courteous service. product works!

Report a concern   June 26, 2016 — Rated 10 out of 10 by L.M. Zerorez Phoenix
What do you like about our products and services?

Jay did an outstanding job explaining how your service was different,unique and better. He answered our questions in a fried and professional manner.
The rugs look new. We even purchased your all purpose cleaner. We began using it before Jay left.

Report a concern   June 26, 2016 — Rated 7 out of 10 by K.H. Zerorez Phoenix
What could we do to improve?

The quote we received was about15% lower than what we actually paid. And in some places the carpeting dries and felt crusty.

Report a concern   June 26, 2016 — Rated 10 out of 10 by B.Q. Zerorez Phoenix
What do you like about our products and services?

Safe for children, pets, and chemical free for sensitive skin.

Report a concern   June 25, 2016 — Rated 10 out of 10 by Abigail Dorane Zerorez Phoenix
What do you like about our products and services?

It didn't leave a smell in the carpet.

Report a concern   June 25, 2016 — Rated 10 out of 10 by M.F. Zerorez Phoenix
What do you like about our products and services?

Amanda was amazing!

Report a concern   June 25, 2016 — Rated 10 out of 10 by T.D. Zerorez Phoenix
What do you like about our products and services?

The tech was very nice and explained everything. Didn't remove the stains and smell like we would have liked but regardless because of the service.

Report a concern   June 25, 2016 — Rated 10 out of 10 by E.H. Zerorez Phoenix
What do you like about our products and services?

Courteous staff
Chemical free product

Report a concern   June 25, 2016 — Rated 10 out of 10 by Danny Stuart Zerorez Phoenix
What do you like about our products and services?

Easy to set install and tech was right on time. She did a great job and would definitely recommend

Report a concern   June 25, 2016 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

They worked! They are natural.

Report a concern   June 25, 2016 — Rated 6 out of 10 by D.W. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The "cleaned" carpet smelled WORSE afterwards, and even after a week. I know dog urine is hard to clean, but I wish the young man who did the job would have suggested the "other" method BEFORE he cleaned and not, after. He was very polite and efficient, but was so fast, I was surprised when he said he was finished. I'm In Canada for the summer, so I'll be in n touch when I return to Mesa in September nd let you know if there is still an odor, and we'll talk about what can be done about it. Sincerely, Name removed

Report a concern   June 25, 2016 — Rated 10 out of 10 by John Hsu Zerorez Phoenix
What do you like about our products and services?

No chemical used so no chemical smell. Friendly and knowledgable staff. Very friendly customer service. Service staff was on time and efficient.

Report a concern   June 25, 2016 — Rated 10 out of 10 by G.M. Zerorez Phoenix
What do you like about our products and services?

Chemical free

Report a concern   June 25, 2016 — Rated 10 out of 10 by S.G. Zerorez Phoenix
What do you like about our products and services?

Fast, efficient and friendly service! My tech was very knowledgeable and experienced.

Report a concern   June 25, 2016 — Rated 9 out of 10 by A.L. Zerorez Phoenix
What do you like about our products and services?

Good customer service and no chemicals

Report a concern   June 25, 2016 — Rated 10 out of 10 by R.N. Zerorez Phoenix
What do you like about our products and services?

I really appreciated the professional appearance of your employee, as well as, the professional behaviors as they completed the cleaning. We also really like the water - gets things very clean.

Report a concern   June 25, 2016 — Rated 10 out of 10 by Holly Crea Zerorez Phoenix
What do you like about our products and services?

clean smell

Report a concern   June 25, 2016 — Rated 10 out of 10 by A.L. Zerorez Phoenix
What do you like about our products and services?

wonderful service and best cleaning ever. Becky did an excellent job great service glad you have such a wonderful employee. I'm calling to request Beacky come to daughters house for carpets.

Report a concern   June 25, 2016 — Rated 10 out of 10 by Addie Roderick Zerorez Phoenix
What do you like about our products and services?

Jeff Klaus. He is amazing. I have had my carpets done by Zerorez three. Times. Jeff did the first cleaning. I was amazed and loved the company. The next time I had a different technician. The carpets did not look good and were dirty again in no time. I debated whether to try again. I knew I had struck gold when I saw Jeff Klaus at my door. The company is great but the technician makes all the difference in a truly wonderful job. He is the best and I am thrilled with the results.

Report a concern   June 25, 2016 — Rated 10 out of 10 by L.S.W. Zerorez Phoenix
What do you like about our products and services?

Service man was clean,polite and reviewed everything he was supposed to do before starting. Excellent service and very professional

Report a concern   June 25, 2016 — Rated 10 out of 10 by C.D. Zerorez Phoenix
What do you like about our products and services?

Jay did an amazing job!

Report a concern   June 25, 2016 — Rated 10 out of 10 by D.W. Zerorez Phoenix
What do you like about our products and services?

My tech Robert was awesome. I didn't do the pet treatment but my carpets came out looking new anyway

Report a concern   June 25, 2016 — Rated 10 out of 10 by W.D. Zerorez Phoenix
What do you like about our products and services?

Amazing job on our carpets. We have 6 kids and 2 dogs, our carpet is 7 years old and it looks like new! Great job, recommending services to our friends and family.

Report a concern   June 24, 2016 — Rated 10 out of 10 by C.G. Zerorez Phoenix
What do you like about our products and services?

Dries quickly, gets stains out better than other companies I've tried.

Report a concern   June 24, 2016 — Rated 10 out of 10 by Benjamin Dillon Zerorez Phoenix
What do you like about our products and services?

I'm going to keep it short and sweet... Everything!

Report a concern   June 24, 2016 — Rated 10 out of 10 by R.F. Zerorez Phoenix
What do you like about our products and services?

First of all, your technician was friendly, professional and obviously knew his business. His name is Alex.

We had numerous dark stains from our dogcident over a period of days and the products he used and technique pretty much got it ALL!! We had no idea what our carpet used to look like.

Wonderful job!!!


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