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based on 86566 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quality and good people
Just have some concerns about the few stains that remain - also the carpet still feels damp after more than 24 hours.
Professional job. Very well done.
Dillon as awesome. Even showed up early. He was professional and friendly. Great job. My carpets were hurting due to heavy traffic areas and animals. They look great now.
It does the job without chemicals.
Prompt, courteous service with no harmful chemicals
Our carpets were cleaner than they have ever been. The stairs were fantastic. There was a mix up in what we wanted and they worked with us to get it all straightened out. It was a great experience.
Carpets look wonderful, there is no smell of chemicals or residue left behind.
He did a fine job and we will have you folks again. Thanks
We like the fact that no chemicals are used to clean the carpets.
We noticed a enormous difference in our carpets using Zerorez as opposed to using traditional soap shampooing. The carpets are softer and stay clean much longer without the soap residue left behind. The technicians are professional and very careful to clean up afterward.
reasonable prices and quality service..
I love the fact that there is no residue in the carpet after it has been cleaned. It dries quickly and does not feel crunchy when walked on. Also, it seems to stay cleaner longer.
Results look and smell good.
Love the product and how the carpet doesn't feel so stiff after it's been cleaned. The techs are nice and knowledgeable.
The process was very fast, very thorough, without any unpleasant chemicals. The technician was very professional and very pleasant. My only suggestion would be to find a way to protect the edges of the carpet from getting wet when you are cleaning tile.
I have had my carpets cleaned by Zerorez in the past with great results. I did not get the same results when I had my upholstery cleaned in my truck. It seems that the tools to do the cleaning are too large to get into the nooks and crannies which didn't enable a thorough cleaning. I most likely wouldn't use Zerorez to clean my vehicle, but would use them to clean my carpets.
No after smell, looks clean and feels clean.
Quick, easy, friendly
Loved the results!! Everything was explained well by the Technician.
The products with no harsh chemicals work ten times better than the cleaners that do. It is very impressive
Kyle was very conscientious and did a great job on our floors. We highly recommend him and your company and plan on using your services again in the future.
Polite, explained what he was going to do and why.
The guy you sent showed me a flashlight that in the dark, you could see where the cat had peed. I have never had a Zerorez person do that before. He worked very hard on getting that stain out. None of your other employees did that. They would spray something all over but it never really got it all out. I wish I had this employee every time. His name was Joshua George. I waisted money on the other times I had Zerorez come out when I didn't really get that smell out of that one room.
No chemicals.
Clean without chemicals
The technician was very nice and helpful. The carpets look great and were cleaned in an efficient and timely manner. I have had positive interactions with the employees at Zerorez. This is the second time I have had my carpets cleaned by Zerorez and I will be calling them again to schedule another cleaning in the future.
Your technicians are phenomenal and our carpet looks and feels GREAT!
The technician was polite. He got to my house late in the day after working on other's carpets, and I feel I was treated like his first customer of the day. (Thanks Dillon). I love the floors too.

Friendly and helpful tech.Carpet looks great and dried fast.