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based on 84571 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fast service, good results
Courteous, knowledgeable, very careful and professional
Service is wonderful and the product cleans very well!
I felt unclear about the pricing. I understood pricing to be a best guess over the phone but I felt once I cut out area's that the price was the same so really I should have just kept all the area's from the phone. Is a mattress charged to do both sides or just one side? I felt good about stair pricing - it was straight forward. had I been presented with a more clear pricing structure and not wait until I saw the final receipt after I paid I would have felt much better. The technician couldn't show me a break down simply said "after you pay me the receipt will break it down". I have no problems paying for services just didn't like that it felt so shady.
The carpet always looks wonderful when the process is complete. The technician was very knowledgeable and courteous.
Everything! And the technician was very knowledgeable, kind and thorough.
You do a professional job quickly.
Well-priced and efficient; the carpet looks good afterward
Clean carpet
The service was awesome. John was very polite, courteous and knowledgeable.
Billy Holt did an awesome job explaining everything and I am so happy with the results. Thank you Billy for being professional and answering all my questions. We are very satisfied!!!
I have not yet seen the condo after it's been cleaned.
However, the personnel involved in the arranging were helpful and the cleaners were obliging.....both on phone calls. I hope the results reflect their positive messages.
Name removed
Call a head great technician top rated service.
I was a bit skeptical how well my carpet would turn out. While I would've loved for it to come out like brand new, I realize that's simply not possible. That said, I was satisfied with the cleaning. There are a few streaks and spots which I've had to work on after the cleaning but, in your defense, the carpet hadn't been cleaned for years. My hope is this cleaning will get me by until I can save up enough money to replace the carpeting for some hardwood flooring.
I've already recommended your service to my neighbor so I guess it makes sense I chose #10 above.
I'd also like to thank you for no hard upselling. That's one thing I detest and I was pleased I wasn't "hounded" to buy extra services or supplies.
My carpet has been completely restored, it looks great the service was on time and completed in a timely manner. The carpet was dry in approximately 5 hours and was never soaked.
My house looks amazing after every cleaning. The floors look like new and the workers are super friendly and kind.
No chemical smell and carpet is sofr, doesnt crunch after drying. Very nice technician.
Great service and cleans our carpet better than others!
I'm never disappointed when I have Zerorez clean my carpets and tile! I love the results every time. The techs you send out are always friendly, efficient, and hard working, as was the case with Billy. I've been a customer for many years and I'll continue to only use Zerorez for my cleaning services. Thank you for another job well done.
Shella
Very friendly service guy the tile looks great and no more stains on my carpet
I would like to have known that there could be ripples in the carpet after cleaning that would go away when the carpet dried and stretched. I was in a panic when I first saw them and thought I had a significant problem.
On time and he did a great job.
Easy friendly and did an excellent job
The technicians were very friendly and knowledgeable about the service and products
Great customer service
Cleaned well and the carpet didn't feel like a lot of soap left in the cArpet
First name removed & product cleaned the floors. Great job.
Very good job cleaning and getting pet odor out.

Good. I was happy with the cleaning!