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based on 86557 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
the service gentleman was very helpful. my carpeting took over 24 hours to dry.
I even put a small room heater in one of the rooms in addition to the ceiling fans on.
Im concerned the carpet wasn't extracted enough.
The young man that came over was very personable. He did what had to be done and did it quickly
this job was done perfect. Brian tried very hard to please me.. Highly reccommended.
Soft carpet after cleaning, no chemical chemical smell!
No other carpet cleaning service that we have ever used can compare to the results that Zerorez achieves. Stains and soiled heavy traffic areas are like new after your treatment. LOVE Zerorez!
Gavin did a great job, you need to pay him more.
The guy that came was super, so nice and did a super job. Best job I have had.
Although it did a good job, I feel it was the same quality as a less expensive cleaning service. There were still areas that weren't as clean as I expected.
Also there were "extras" that we had to pay for which is something that never sits well with me.
Great customer service, friendly friendly
Great job. Very pleasant experience.
Very efficient and carpet looked wonderful. My tech was very professional and kind.
Friendly and very satisfied.
Louis was very informative and friendly. I appreciated his attention to detail.
I had you out to clean my grout and after the second time, it is still not clean.
Wasn't real happy how my upholstery cleaned.
On-time, great work, Kevin did a great job.
Robert did a Great job of listening and then implementing my requests
Easy to schedule, flexible, carpets are clean and do not smell like chemicals.
The service was as advertised, our carpet looks so much cleaner, Kevin did a Great job,
definitely will us Zerorez again... Thanks Kevin..
no chemicals
Technician was professional and products had no smell
Luis was wonderful. My husband found that he forgot to move the closet door in the master bedroom.
My technician was great! He was nice, explained the process and finished in a good amount of time. If it was solely on his performance I would have given a 10. Unfortunately though, the zerorez product itself did not meet my expectations. I had pet stains which I understood would not completely go away but the smell of urine is overwhelming and the spot that I paid $25 additional for did not get better and I had to use many towels to dry (which was urine smelling water). I'm not sure I could recommend to a friend to treat pet stains, especially with an out of pocket cost of $224.00 but I may for standard carpet cleaning. Name removed Phone number removed
Professional, effective
My carpet looks great and your service was excellent!
Klent did a great job cleaning our carpets. He explained the process and what to expect.
Professional cleaning job and good technician
personel was on time and did a good job. Caprets looked clean.
Service was great! I think he went above and beyond in assisting me move a few things he wasn't expected to. Nice job on the carpet, quick and efficient. I like the smell of the citrus pre-spray. I will definitely lan to return as a customer!!
The result was very clean