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based on 84571 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I got my tile and carpet done all at the same time. The website was very user friendly and easy to book online. Technician showed up on time, did a great job. Very satisfied with the service overall.
CLEAN! The Service Technician was very thorough, conscientious and a hard worker. He cleaned my carpets, rugs and a sofa. He worked to please and went over a stain/spot a couple times to make sure all dirt, spots, stains were removed. Job well done!
Great customer service
Excellent service and great results on an old carpet.
I was very impressed with Sam, he did such a good job I can't say enough about him. We have been very happy with Zerorez so far and will ask for Sam the next time we have our carpets done. Thank You.
Great team of guys, my carpets are clean and soft, and no chemical smell!
I thought the service was very professional. The Service Technician was very committed to doing a good job and he was a pleasure to work with. Since this is the first time we have used Zerorez it is to soon to tell how well the carpet cleaning will perform
fast and efficient, what I did not like though is that my house smells like stinky feet or rotten socks and I have tried leaving the windows open for 3 days now. . Close only 1 night after the work was done almost 10 hours later.Please help. Don't know what to do
Prompt service, very thorough in explaining the services and quoting for future tile cleaning. Our carpets are old and they look great!
We were told right from what start of the deficiencies of the cleaning process in picking up spots. Other companies pre-treated spots and lifted them with success. Our carpet still has many spots that were not removed.
They're worker guy was very personable and knowledgeable about his job
The technician was there age. I did not agree with the false advertising of $129 for three rooms. Technician did dining room and living room but said my kitchen would have to be by a linear foot. So I had to pay extra for kitchen and 2 bathrooms and hallway. I was very displeased at that advertising says 3 rooms and I got 2 rooms. I was quoted $173 roughly and the technician did math and it ended up costing $284. Sing $284
The technicians were patient and explained all of the processes and prices.
They work very well! Don't care about "enviromentaly green" don't care about same for kids and pets!
It works and that's what counts!
In and out in no time.
The technician was knowledgeable, courteous and professional. The carpets are soft and smell fresh.
James was great! Very professional, took time to answer questions. Obviously knew his stuff! My carpets have never looked better. Thank you so much.
It looks amazing.
Fast and very friendly. Got all our stains out that we didn't think would come out.
Professional, answered all questions, best job anyone has ever done cleaning any carpets we have had.
Low pressure, showed up ontime, affordable, carpets look great!
The guarantee you provide.
Cleaned very well. Quick. Dried in a few hours. No smell.
Amanda was very thorough and did a great job.
My carpet came out great and my technician was very friendly and professional
Everything. Employee was great though he forgot to clean both sides of my couch seats.
The employee, price, and timeline were great (10 of 10). However, the outcome of the work was mediocre and our expectations, especially if the tile and shower (upgraded expense) were lackluster and could have been better with regular household products.
The cleanliness and efficiency of the carpet cleaning.
Clean, no funky after smell, drys fast, friendly