Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84573 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 21, 2016 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

Friendly. Genuine. Knowledgeable.

Report a concern   October 21, 2016 — Rated 10 out of 10 by A.T. Zerorez Phoenix
What do you like about our products and services?

Your employees are courteous and efficient and they get the carpets very clean.

Report a concern   October 21, 2016 — Rated 10 out of 10 by Lori Whitesell Zerorez Phoenix
What do you like about our products and services?

My carpets were cleaned well and the technician was very helpful and professional.

Report a concern   October 21, 2016 — Rated 10 out of 10 by K.E. Zerorez Phoenix
What do you like about our products and services?

Are two providers were amazing! They did a wonderful job and were great to work with.

Report a concern   October 21, 2016 — Rated 10 out of 10 by Dixie Glenday Zerorez Phoenix
What do you like about our products and services?

The gentleman who came, I believe his name was Peter,
was very efficient and even brought plastic things to put
on the corners of the wall so he wouldn't scratch the paint with his hose.
He was friendly and got he job done fast, plus he was ON TIME! Couldn't
ask for a better experience. Thanks

Report a concern   October 21, 2016 — Rated 10 out of 10 by O.B. Zerorez Phoenix
What do you like about our products and services?

Friendly knowledgeable staff

Report a concern   October 21, 2016 — Rated 10 out of 10 by S.W. Zerorez Phoenix
What do you like about our products and services?

My service man was very good with attention to detail.
Your product really cleans the carpet and 5his time I had the tile done and it is beautiful, great job.
Thank you

Report a concern   October 21, 2016 — Rated 10 out of 10 by C.W. Zerorez Phoenix
What do you like about our products and services?

Kyle, was very professional and did an excellent job!

Report a concern   October 21, 2016 — Rated 10 out of 10 by W.H. Zerorez Phoenix
What do you like about our products and services?

Already recommended to three of my coworkers

Report a concern   October 21, 2016 — Rated 10 out of 10 by Robert Coit Zerorez Phoenix
What do you like about our products and services?

Best carpet cleaning service I have ever used

Report a concern   October 21, 2016 — Rated 9 out of 10 by K.K. Zerorez Phoenix
What do you like about our products and services?

Clean, professional, polite staff (with booties) that arrived on time and did a good job.

Report a concern   October 21, 2016 — Rated 10 out of 10 by Jean Georgianni Zerorez Phoenix
What do you like about our products and services?

Like that your products are environmentally friendly and non-toxic for pets and people. Scheduling was easy. Technician was on time, in fact, early. Service was friendly and efficient. You can share my first name and last initial only.

Report a concern   October 21, 2016 — Rated 10 out of 10 by L.Z. Zerorez Phoenix
What do you like about our products and services?

Great personable service without harsh chemicals.

Report a concern   October 21, 2016 — Rated 0 out of 10 by M.D. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I feel like it was a complete bait and switch routine on the pricing. I've never been more disappointed in a company in my
Life. I work for a large home builder and decided against using one of of our trades to use zero Rez and I'm regretting it!

Report a concern   October 21, 2016 — Rated 2 out of 10 by J.V. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I've listened to the radio commercial and was all hyped up with high expectations, but the tech was only here for 20 min or less,the carpet just looked soiled and wet, after he left I got out my bissell carpet machine, the water was black, I cleaned it twice, looked a little better, the tech didn't look happy cleaning the carpet, I realize there was high traffic marks, that's why I wanted it professionally cleaned. I've used Staley steamer before, they were even worse, that's why I bought a bissell, I'm just a little disabled, torn right rotator, and arthritis,hopefully I will find a way to clean the carpet better, thank you anyways.

Report a concern   October 21, 2016 — Rated 6 out of 10 by S.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The gentleman that came out was very nice but he did put a chip and a scuff in our wall but I repaired it.

Report a concern   October 21, 2016 — Rated 10 out of 10 by L.G. Zerorez Phoenix
What do you like about our products and services?

The man who did the service -- Jacob? Can't remember his name - what a gem of a guy and he did an outstanding job!

Report a concern   October 21, 2016 — Rated 10 out of 10 by L.R. Zerorez Phoenix
What do you like about our products and services?

We had furniture cleaned, it came out great and doesn't have a sticky residue on it

Report a concern   October 21, 2016 — Rated 8 out of 10 by J.A. Zerorez Phoenix
What could we do to improve?

My experience was positive. The tech was early and contacted me prior to service. He was professional and very detailed with the service I received. I will use this service again. Thank you!

Report a concern   October 21, 2016 — Rated 9 out of 10 by H.W. Zerorez Phoenix
What do you like about our products and services?

Our carpets feel soft after cleaning, I'm assuming since there was no soap used. I do wish the high-traffic area in our master bedroom looked better, but I'm not sure that the cleaning could have done more.

Report a concern   October 21, 2016 — Rated 10 out of 10 by D.G. Zerorez Phoenix
What do you like about our products and services?

everything

Report a concern   October 21, 2016 — Rated 10 out of 10 by R.N. Zerorez Phoenix
What do you like about our products and services?

no residue. great technicians who don't pressure you to buy additional services.

Report a concern   October 20, 2016 — Rated 9 out of 10 by J.T. Zerorez Phoenix
What do you like about our products and services?

Did a great job cleaning and communicating.
BUT I signed up for this appointment at the Home show and they said I would receive a mop-ish thing, and a big container of cleaning liquid. I did not get either of those things..

Report a concern   October 20, 2016 — Rated 9 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

everything

Report a concern   October 20, 2016 — Rated 10 out of 10 by Ruth Schuett Zerorez Phoenix
What do you like about our products and services?

clean, neat, odor free. Service was excellent and fast.

Report a concern   October 20, 2016 — Rated 10 out of 10 by Barbara Bouey Zerorez Phoenix
What do you like about our products and services?

Very professional and polite. I wasn't happy with the tile cleaning and they resent Travis who is wonderful. He put in a hard couple hours and getting it to look great. Travis is amazing and you can tell he truly cares about his work.

Report a concern   October 20, 2016 — Rated 9 out of 10 by A.M. Zerorez Phoenix
What do you like about our products and services?

They are always professional, courteous, and do a great job

Report a concern   October 19, 2016 — Rated 10 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

I like the "no chemical" smell. Kevin was great! Fast and efficient and friendly.

Report a concern   October 19, 2016 — Rated 10 out of 10 by Claire McGowan Zerorez Phoenix
What do you like about our products and services?

Both techs were professional and asked me to look at their work in progress to make sure I was ok with the quality. They were very concerned about ensuring they met my expectations.

Report a concern   October 19, 2016 — Rated 10 out of 10 by David Houck Zerorez Phoenix
What do you like about our products and services?

The service is truly outstanding! The Tech was right on time,friendly,professional in every way. He was finished quickly,with great attention to detail. As,before,I will continue to recommend Zerorez to everyone!


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