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based on 86556 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I really like that my carpets are cleaned without chemicals. There was a little mix-up with the arrival time of the gentleman that did the cleaning, but we worked with it. I think the office tried to call me early in the morning to change the time, but did not leave a message.
I'm happy with the way they turned out, even though the carpet is really old, it looks 10 times better.
As a first time Zerorez client I was very impressed with the young man who came to my home. He explained the entire cleaning process to me, prior to starting the cleaning he pointed out what he thought might be problem areas. He was polite, professional and certainly very knowledgeable. He did an excellent job with my carpet and there was NO chemical smell either during or after the cleaning.
All water and Amanda was so detailed and answered all my questions
Quality
Friendly people that know their stuff and my carpets feel clean and not stiff.
Techs were friendly and helpfull
No chemicals
All is good. The second technician was awesome! I love him. He was able to remove all of the stains.
The carpets and floors look, feel and smell clean.
A good experience from start to finish. Our tech was informative and very kind.
the guy who cleaned the carpet was very nice helpful courteous and on time loved it
On time and quick polite service.
no detergent; very prompt ; knowledgeable and friendly tech
They work. Carpet is always clean and fresh
I believe the house square footage is 3500. Cleaner showed up around 12: - had to have measured and provided information on the products for at least a half hour. I left to run a short errand returned at 2:20 and cleaner was gone - how can you cover that much ground in one hour and 45 minutes. ??
The representative took the time to share everything and explained everything he was doing. Very polite and professional
Very helpful technicians and staff is great.
Showed up on time and did what they said they would do ,No add costs and did not try to sell me anything.
Tech was right on time, very courteous and professional. Did a great job too!
Love the way my carpet looks and your staff is so nice & friendly.
The technician was able to get out spots that I didn't think we're ever going to come out. There was pink crayon, grease from the bottom of shoes, and pet spots that I thought would smell. My carpets looked almost the same as when I first moved in five years ago.
Rugs done well. It furniture left soiled, although better than before. Expected better for price
Carpet looks New, Techs are always on time.
No chemicals! Looks amazing
reasonable pricing, honest up front info. great product.
Very easy to schedule and the service technician was professional, personable and very pleasant.
Professional, safe for families with small children.
Great cleaning
Unbelievable how fabulous the carpet looks! Amazing job on such short notice!
Great Job