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based on 86556 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My carpet does not look or feel clean like it did the last time I used your company, disappointed.....
Dustin was friendly and professional. He did a great job with my carpets.
Several spots appeared after the carpet was cleaned (spots that were not there before the carpet was cleaned). We don't understand how that happens.
My carpets look amazing and it didn't smell like chemicals. The person who came out and cleaned my carpets was super nice and did a great job.
Your technician was very quick, friendly and professional. Our carpets looks great and stayed soft after cleaning.
The service was exceptional and your employee Trey was very knowledgeable & thorough.
Our service guys was very friendly and informative. He did an awesome job on the carpets and I haven't smelt that awful cat smell since! I am so pleased with how the carpet look!
I don't remember the name of the technician who came to my house, but he was amazing. I felt like he really went out of his way to make sure all the stains in our carpet were totally gone. I watched him clean the carpet, and he went over various spots multiple times. He was very careful not to mess up our baseboards, walls, furniture, etc. I really appreciate that.
I also like the "machine" Zerorez uses to clean the carpet. I noticed that he design allows you to get as close to baseboards as possible -- unlike the equipment of the company I previously used.
I am absolutely in love with the fact that the technician and your company use non-chemicals to clean the carpets! This made moving into my new home extra safe because I have so many chemical related to allergies.
The service was excellent,would highly recommend !
The special water that is used in the cleaning of carpet helps the floors cleaner and less likely to get dirty sooner.
I was very pleased with results. The tech, Robert took the time to recommend the best option for me because I had some pet urine issues due to a sick dog. After he was done, the carpets looked great and smelled amazing. Highly recommend Zerorez.
Satisfied that the carpets turned out clean. However, it's been 2 days since and the carpets are still a bit damp despite having fans running all day and night.
Clwans really well. Great customer service.
Everything
The cleaning process from evaluation to completion was very thorough. The technician took the time to properly clean the carpets. I was very pleased with the quality of his work. The carpets looked very clean and smelled good when he completed the job.
Tech was awesome! Carpets and furniture are like brand new!
The technician was friendly and knowledgable.
we like ease of scheduling, and the carpets drying quickly. no chemicals
The first time we had you out they did a great job, our tile was so clean, the grout was amazing and everything was perfect. This time the grout doesn't look any different, there is a slight residue left on the tile (funny since it came from Zero Rez) and the carpet is crunchy. I wouldn't recommend using the company after our last experience
Clean, quick drying, does not act like a dirt magnet after cleaning
No chemicals. Immediate availability, great techs
Efficiency
This is the 3rd time we used zerorez. The guy that came out and cleaned our carpets was friendly, knowledgeable and a hard worker. He got all the stains and smells out. He had the carpets cleaner than the last person we got from zerorez. He took his time until the job was done right. I could not have been happier with your employee
We are extremely happy with the service we received from Zerorez! Hayden came out to our house and did a spectacular job. Our rugs look amazing, and our floors look like they're brand new. Hayden was even able to get a paint stain out of our carpet that had been sitting under a rug for over a year. Incredible job! We will definitely use Zerorez again in the future, and will be requesting Hayden as our technician.
Very timely and you do a decent job.
My carpet was looking tired. And, now it looks and smells great. It really wasn'the crunchy when it dried.
I was given an estimate of $125 over the phone for 3 seats and the foorboards. The bill was $154. I was expecting the bill to be less because I didn't have the floorboards done. But, the serviceman, Sam was so thorough, and he spent a long time cleaning what was a terribly stained ccar seats. He did the best job possible.
No odor, natural cleaning, no waste disposed of on property, clean techs, professional and honest techs, tespectful of our home. Very helpful

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