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based on 86556 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The knowledge was astounding
I have already recommended zerorez
Quality clean without residue. Good service
My husband first heard of Zerorez on radio 94.5 in Phoenix, AZ and liked the idea of your using clean, no-chemicals water. We first had our carpets cleaned a few years ago (2013) and were pleased with the job the techs did. We just had our carpets and couch and love seat cleaned this past Monday, 2/13/17 and again the techs were excellent and were very professional and thorough. We are so very pleased! Great job!!! We will be calling soon to have our tile cleaned as well. We absolutely recommend Zerorez to our friends and family. Thanks for a job well done!
Great
Our Carpets have not looked this great for years - The procees does not use soap, no odor was present and the technician must have been trained with World Class Customer Service.
Carpets look great and dried quick
You were early! Yeah! My service technician was friendly, informative and considerate of my home and furnishings
The service was excellent! The technician was very knowledgeable and did a great job. My carpets look new!
You have someone coming back out tomorrow - hopefully after that visit I can give a better rating. I was unhappy with the result - looks like my carpets weren't even cleaned. And the first thing the technician asked when he came in was to use the bathroom. He was polite about it but I felt it was very unprofessional.
Carpets look amazing
I like the fact that there aren't a lot of chemicals used. Also, service guarantee is good.
Quality product and friendly people
They were very helpful when I needed to change my appointment
Techs were great, furniture & area rug looks brand new.
Clean comfortable. I would use Zerorez again. they are a special company, thanks
Product is great. Trey was great, explained everything. Thanks.
Jeff & Sandy Last name removed
Efficient friendly personalized service. To top it off carpet looks great!
From the appointment set up to the finished cleaning, we were treated with the utmost respect. The technician, Allison Cole was absolutely a joy to work with and we are amazed at the results. I never expected the carpet to get that clean, and the tile looks great! We will not use anyone else for our cleaning needs.
It works!
While the tech that came out to clean our carpet was very professional, arrived on time, and did everything else right, it seems that he rushed the actual cleaning of the carpet. I'm sure that you all use the very best equipment, but even so I can't see how it does a good job cleaning when the nozzles are traveling at what I think is a high rate of speed. He did get the one major stain out that we mentioned before he started, but a simple stain that my wife got our later with simple carpet cleaner was missed. I also found several pieces of small debris around the edges that I feel should have been picked up.
I was not impressed with the overall results of the cleaning.
You can still still all the stains on the carpets. The tech was friendly and nice
Reuben, who did the cleaning. A real gentleman! I used zeroed in MN and was pleased then.
Your service technicians. Paul was awesome!
There was a few spots of blue glitter glue left on my carpets.
Sandon was so wonderful! He was professional and curteous and was a very hard worker. My floors looked brand new when he was done and I was so surprised. He also up-sold me to get the grout done in an area and I am so glad he did! I would love to have him back out to clean again, when I need it. He is a stellar employee for you, as I am a very satisfied customer. I plan to refer your services and Sandon to my friends.
Thank you!
Techs are always friendly and take care not to make a mess.
One area we chose to have the additional treatment done now smells horrible.
She was very professional and really paid attention to details. She took her time and did a great job.
Technician was very friendly but stains came up once carpet dried. Doesn't look better than before. Almost looks worse.
Had to have a re-visit because first clean r missed big spots
tech explained the process and how to handle future spills