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based on 84575 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I didn't think that when I first rated the company
That I was going to get a call back , I explain to the young lady that I wasn't quite happy with the way the carpet turned out she set up another appointment and they came out and the guy did a wonderful wonderful job I will recommend them to my friends and family
Good communication!
I liked the professionalism of the tech. Everything went smooth, from making the appointment to the carpet cleaning. I liked the freshness after carpets were cleaned.
I did not receive a call 2 days before the appointment and then they did not call to give me a window the day of. I called and they told me between 2 and 4. I planned on that and then they showed up at 1:00 pm and I was not home. It would be helpful if you did what you said you were going to do.
The results speak for themselves. Just like new!
Professional, fast, friendly and did a great job!
Pet and children safe
It's only been a week and a half stains are already coming back for the price you should get better results.
no soap, friendly & professional employees.
Excellent service and my carpet looks great. Very professional
Your be considerate in all dealings with customers.
You technicians doe very good work, too. . .
Quick. Gentle on carpets but though. Everything was clean. And the service gentleman was friendly and very informative.
On time, did a great job. will call again next cleaning.
The technician was very nice and did the service just as we hoped. He explained why certain areas weren't going to look as clean and "white" (we have white carpet so a certain area in the carpet was just worn out from the couch.) I unfortunately do not remember his name but would recommend him specifically. Thank you for coming out and caring for clients satisfaction. You guys came out in less than 2 days to fix the problem. Thank you!
No chemicals and no residue.
the cleaning process was very thorough and did a remarkable job on the floors
Technician was very thorough, very professional and very efficient. Floors look great.
The technician was very courteous.
Great service made carpets look good again
The spot I was hoping would come out, didn't. Also, It took all day to dry? We were under the impression it would dry very quickly.
Gentleman that did the work was great and very professional.
My carpet and tile came out beautiful. The individual that you sent out on site was courteous professional and all around a wonderful experience.
It's old carpet but after the cleaning it looks and feels great!
Fast easy good service.
Cleans everything and makes cleaning easier.
Clean with no residue
Gold standard every step of the way.
Zerorez uses products that actually WORK!!! I have been using Zerorez services for almost 10 years, and there has NEVER been a stain that could not be removed. The products don't smell chemically, either. The technicians are always very polite and knowledgeable about carpet cleaning and give the best advice for the best in-between-cleaning care of the carpets. I would never use any company other than Zerorez. I LOVE ZEROREZ!!! :D
No chemicals and friendly staff
Cleans well without leaving a residue
What I love most is that your product does not leave any residue around the perimeter to collect dirt and dust after the fact. Your representatives are efficient, polite and professional.