Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84576 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 2, 2016 — Rated 10 out of 10 by E.E. Zerorez Phoenix
What do you like about our products and services?

Really clean . Carpet cleaner efficient and friendly. Wasted no time

Report a concern   November 2, 2016 — Rated 10 out of 10 by Kay Merrel Zerorez Phoenix
What do you like about our products and services?

The fact that only water is used and how clean my carpets are.

Report a concern   November 2, 2016 — Rated 10 out of 10 by Jeannine Wallace Zerorez Phoenix
What do you like about our products and services?

Professional prompt and they did a great job.

Report a concern   November 2, 2016 — Rated 9 out of 10 by S.Z. Zerorez Phoenix
What do you like about our products and services?

Very polite and prompt to work.

Report a concern   November 2, 2016 — Rated 10 out of 10 by R.F.S. Zerorez Phoenix
What do you like about our products and services?

Using only fortified water &Ono chemicals

Report a concern   November 2, 2016 — Rated 10 out of 10 by K.R. Zerorez Phoenix
What do you like about our products and services?

Pet friendly and no smell

Report a concern   November 2, 2016 — Rated 10 out of 10 by K.J. Zerorez Phoenix
What do you like about our products and services?

They are dependable and and they arrive in time as well doing a good job!

Report a concern   November 2, 2016 — Rated 10 out of 10 by K.C. Zerorez Phoenix
What do you like about our products and services?

Carpet is very clean. IT was very dirty and it is cleaner than I thought it would be.

Report a concern   November 2, 2016 — Rated 10 out of 10 by G.P. Zerorez Phoenix
What do you like about our products and services?

No residue is left

Report a concern   November 2, 2016 — Rated 1 out of 10 by T.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I feel I was ripped off with the "sealant" and the reasoning to pay $280 extra for this when it truly wasn't necessary

Report a concern   November 2, 2016 — Rated 10 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

everything

Report a concern   November 2, 2016 — Rated 10 out of 10 by D.D. Zerorez Phoenix
What do you like about our products and services?

How well the cleaner works, natural, no odor

Report a concern   November 2, 2016 — Rated 8 out of 10 by J.T. Zerorez Phoenix
What could we do to improve?

I thought zerorez advertised dry cleaning? No wet carpets.... My carpet was cleaned with water and was wet for 8 hours ??

Report a concern   November 2, 2016 — Rated 8 out of 10 by L.O. Zerorez Phoenix
What could we do to improve?

There are 2 small stains that did not come out which I thought would. All else looks good.

Report a concern   November 2, 2016 — Rated 10 out of 10 by C.G. Zerorez Phoenix
What do you like about our products and services?

Service

Report a concern   November 2, 2016 — Rated 10 out of 10 by Michelle Anderson Zerorez Phoenix
What do you like about our products and services?

your product gets my carpets clean and your staff is very knowledgeable. I love the phone call 20 minutes before it arrives, that helps me to prepare

Report a concern   November 2, 2016 — Rated 8 out of 10 by P.C. Zerorez Phoenix
What could we do to improve?

Less drying time would be great. It took a whole day to dry.

Report a concern   November 2, 2016 — Rated 10 out of 10 by W.H. Zerorez Phoenix
What do you like about our products and services?

Very clean

Report a concern   November 2, 2016 — Rated 10 out of 10 by D.P. Zerorez Phoenix
What do you like about our products and services?

The technicians were awesome. They went over everything with me before they started and even cleaned my chair for me, which wasn't included in my original request. My tile and grout is now spotless! Great job Zerorez!

Report a concern   November 2, 2016 — Rated 9 out of 10 by J.A. Zerorez Phoenix
What do you like about our products and services?

Friendly, professional employees. No residue on carpets to attract dirt. Price seems reasonable for quality of service.

Report a concern   November 2, 2016 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

Very professional and friendly. Carpet was very clean with no chemical smell

Report a concern   November 1, 2016 — Rated 10 out of 10 by D.R. Zerorez Phoenix
What do you like about our products and services?

On time!

Report a concern   November 1, 2016 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

Andrew was great! Floors & carpets look much better than before the service.

Report a concern   November 1, 2016 — Rated 10 out of 10 by D.W. Zerorez Phoenix
What do you like about our products and services?

Very easy to work with, schedule. Did a truly excellent job with the carpet, it is noticeably better looking now.

Report a concern   November 1, 2016 — Rated 10 out of 10 by M.R. Zerorez Phoenix
What do you like about our products and services?

No chemicals and friendly associates

Report a concern   November 1, 2016 — Rated 10 out of 10 by Terry Allen Zerorez Phoenix
What do you like about our products and services?

The tech was on time , efficient and friendly. The carpets looked great when he finished.

Report a concern   November 1, 2016 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

Very efficient service by James and Joe. They answered all our questions and explained what they were doing.

Report a concern   November 1, 2016 — Rated 10 out of 10 by A.A. Zerorez Phoenix
What do you like about our products and services?

No odor

Report a concern   November 1, 2016 — Rated 9 out of 10 by M.H. Zerorez Phoenix
What do you like about our products and services?

The no soap in the carpet

Report a concern   November 1, 2016 — Rated 10 out of 10 by E.J. Zerorez Phoenix
What do you like about our products and services?

Cleaned up well!


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