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based on 86555 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My house looks and smells so much nicer now with the clean floors....I am amazed....
The carpet looks great, dries fast, and the serviceman is very polite and does a nice job. This is a good company to work with.
Kevin was absolutely wonderful. We have already referred two customers.
Rep was unprofessional
The products are safe.
The service is friendly and quick.
108 - Additional Carpet Area - FITNESS RM $40.00 1 $40.00
118 - Environmental Fee $14.00 1 $14.00
119 - 3 Room Special - 2BR OF $119.00 1 $119.00
210 - Wool Area Rug - In Home - 9x12 $1.50 108 $162.00
Subtotal $335.00
I have a problem with paying $162 for a 9x12 area rug when the entire rest of the house was $159.
I watched him clean the rug and if it took 5 minutes longer than any other section of carpet that size I would be surprised. To me that was a total rip off. $50 to $75 would have been a more fair price. I would possibly have you back for standard rooms but never to clean the area rug. Other than that the crew was polite and did a good job, but due to the above I would have a hard time recommending your outfit.
Kyle was super knowledgeable and really sweet with my kids!
Zerorez did a fantastic job!! The customer service was exceptional and I highly recommend them.
The floor was cleaned up so well that we no longer have a dog pee smell that was over a year old.
The job and service
No soap buildup.
They did exactly what was needed! Removed spots and the carpet, tile are extremely clean. Job well done!!
Clean carpet with fast friendly service.
We didn't think the grout in the kitchen was as clean as when it was cleaned before.
It seems like the price was very high.
The service was excellent. Great technicians who were kind, respectful, and made sure my carpets got the treatment needed.
The problem areas became clean. The carpet looks brighter and clean. The service went fast and they did a great job.
Timely service, friendly employees. Good results
Carpet looks like new and staff was very courteous and professional. Would definitely recommend Zeroeez.
Terrific service, everything explained to me, clean rug and floors!!!! All ready gave your name to 3 different people.
Very clean result with no odor or smell! Carpets Lok betet than new!
Punctuality of service member, and cleanliness of carpets when they are done. Friendly service man as well....
Thoroughness. They work well
How they are safe for young kids.
The fact of no residue left in the carpet. I have pets and this is very important to me.
The gentleman that cleaned my carpet was very polite, knowledgeable of his job, and helpful in my decision to have a product put on the carpeting in some rooms to protect it.
I love how my sofa looks and FEELS after you clean it. You get it cleaner than any other company I've tried over the years.
Knowledgeable and efficient
Great service; awesome technician!
I totally embrace the products and cleaning methods you utilize, but when the price of estimated service rose by $240.00 dollars over the initial estimate (for 3 rooms!) because of 8 urine spots by a 10 lb dog it was excessive. I agreed to the price because we were preparing for a family memorial, but $440.00 for 1 1/2 hours of service....really? I will be more clear minded next time I make a decision about carpet cleaning
Green cleaning
tech explained the process and how to handle future spills
the spray he put on to protect the carpet didn't protect this morning's coffee splash. Waste of money