Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 86555 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 22, 2017 — Rated 10 out of 10 by V.A. Zerorez Phoenix
What do you like about our products and services?

In and out and great job

Report a concern   February 22, 2017 — Rated 10 out of 10 by R.J. Zerorez Phoenix
What do you like about our products and services?

Cleaned tuff stains

Report a concern   February 22, 2017 — Rated 10 out of 10 by R.D. Zerorez Phoenix
What do you like about our products and services?

Very thorough. Friendly. Did a great job. Very professional. Have already recommended you guys

Report a concern   February 22, 2017 — Rated 10 out of 10 by T.P. Zerorez Phoenix
What do you like about our products and services?

Dries quick, no odor and no carpet buckling. Victor was great too.

Report a concern   February 22, 2017 — Rated 10 out of 10 by T.W. Zerorez Phoenix
What do you like about our products and services?

Kevin was fabulous! Explained every option and then let me choose. He was professional and our carpets and sofa look fantastic! Thanks Kevin!

Report a concern   February 22, 2017 — Rated 9 out of 10 by Charlotte Shaff Zerorez Phoenix
What do you like about our products and services?

Friendly service, no crazy chemicals, thorough and not pushy sales.

Report a concern   February 22, 2017 — Rated 10 out of 10 by A.H. Zerorez Phoenix
What do you like about our products and services?

The technician did a great job on my carpet! All the stains are gone!

Report a concern   February 22, 2017 — Rated 7 out of 10 by J.W. Zerorez Phoenix
What could we do to improve?

Great job cleaning. I never got my invoice on my email proving I had payef

Report a concern   February 22, 2017 — Rated 10 out of 10 by B.L. Zerorez Phoenix
What do you like about our products and services?

Very professional and friendly!

Report a concern   February 22, 2017 — Rated 10 out of 10 by D.G. Zerorez Phoenix
What do you like about our products and services?

They were on time if not early, and in and out fast, explained what they did and how it worked, great work and super nice team.

Report a concern   February 22, 2017 — Rated 10 out of 10 by W.F. Zerorez Phoenix
What do you like about our products and services?

cleanest carpets ever

Report a concern   February 22, 2017 — Rated 10 out of 10 by S.P. Zerorez Phoenix
What do you like about our products and services?

Everything

Report a concern   February 22, 2017 — Rated 9 out of 10 by Karen Gawin Zerorez Phoenix
What do you like about our products and services?

I like the empowered water spray a lot, although unfortunately it didn't remove the coffee stain as i'd hoped.

Report a concern   February 22, 2017 — Rated 10 out of 10 by Karen Cohill Zerorez Phoenix
What do you like about our products and services?

Office staff are Very professional and helpful.
Technicians are great; polite and well trained.
Carpet cleaning technique and cleaning results far exceeds any other company I've ever used.
I love the Empowered Water for cleaning everything. I would highly recommend this product.

Karen

Report a concern   February 22, 2017 — Rated 10 out of 10 by D.K. Zerorez Phoenix
What do you like about our products and services?

My service tech was amazing, he had a vast knowledge of your products and services and was very professional. He did an amazing job on our tile and grout!!! We will more than likely have him back to do our carpets in the near future. Our tech was Brandon Miller and he should be acknowledged on the outstanding job he did. He was very polite and very professional. I would definitely want him back for future services.

Report a concern   February 22, 2017 — Rated 10 out of 10 by S.W. Zerorez Phoenix
What do you like about our products and services?

The technician was on time and professional. I was a bit amazed at how fast he did the work but the carpets look nice so I'm satisfied.

Report a concern   February 21, 2017 — Rated 10 out of 10 by S.D. Zerorez Phoenix
What do you like about our products and services?

Friendly employees from start to finish.

Report a concern   February 21, 2017 — Rated 10 out of 10 by Bob Croghan Zerorez Phoenix
What do you like about our products and services?

The technician explained the process provided great safety measures to protect me and my property. Using your own pH based water was wonderful, thanks...

Report a concern   February 21, 2017 — Rated 10 out of 10 by Deb Reinke Zerorez Phoenix
What do you like about our products and services?

How great our crummy carpet looks. Very impressed.

Report a concern   February 21, 2017 — Rated 10 out of 10 by K.B. Zerorez Phoenix
What do you like about our products and services?

On time. Tech was very polite. Carpets look great and the price was right.

Report a concern   February 21, 2017 — Rated 10 out of 10 by M.H. Zerorez Phoenix
What do you like about our products and services?

Excellent technician. Did a thorough job. Furniture looks great.

Report a concern   February 21, 2017 — Rated 5 out of 10 by C.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I was upset at the carpet cleaning. We had previously had you clean almost white carpets in our 2 story rental a few years back and the tech did an amazing job then. I wish i would have looked at the carpet before paying to ask questions. I had taken before pics just for comparison but the after pics weren't that much better. Disappointing this go round.

Report a concern   February 21, 2017 — Rated 10 out of 10 by Kathleen Brown Zerorez Phoenix
What do you like about our products and services?

The tech that came was thoroughly knowledgeable and honest, lowering the price when he realized our area rug was not 8x10, but 5x8 instead. He also cared about how the carpet cleaning turned out...I appreciate that!

Report a concern   February 21, 2017 — Rated 0 out of 10 by B.J. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Technician was condescending and rude.

Report a concern   February 21, 2017 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

Ty- was excellent!!! I did a great job!!! I rate him at a 10!!

Report a concern   February 21, 2017 — Rated 10 out of 10 by L.P. Zerorez Phoenix
What do you like about our products and services?

Your employee showed up several hours earlier than expected and we hadn't moved furniture. He helped to do that. He was very friendly and polite. He got right to work and even tried to get out a mystery stain.

Report a concern   February 21, 2017 — Rated 10 out of 10 by K.B. Zerorez Phoenix
What do you like about our products and services?

They work! !!!

Report a concern   February 21, 2017 — Rated 10 out of 10 by K.O. Zerorez Phoenix
What do you like about our products and services?

Awesome job! Our tech was fantastic...he deserves a big raise!

Report a concern   February 21, 2017 — Rated 5 out of 10 by M.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I requested for the technician I had originally because he did a good job. He did a three step process by treating, scrubbing and then used the carpet machine to suck it all up. The carpets looked good. This time I honestly don't see much of a difference from before and after cleaning.

Report a concern   February 21, 2017 — Rated 10 out of 10 by G.E. Zerorez Phoenix
What do you like about our products and services?

The person that came to do the carpet was great. Very friendly and efficient.


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