Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84579 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 11, 2016 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

No chemicals and always friendly technicians

Report a concern   November 11, 2016 — Rated 10 out of 10 by C.A. Zerorez Phoenix
What do you like about our products and services?

Service technician was polite and polished - unobtrusive and upfront. Great experience.

Report a concern   November 11, 2016 — Rated 9 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

good job

Report a concern   November 11, 2016 — Rated 10 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

Quickness and thourouness of work. Carpets looked great

Report a concern   November 11, 2016 — Rated 10 out of 10 by Carol Dixon Zerorez Phoenix
What do you like about our products and services?

Clean carpets, no odor, stays clean for about 6 months!! Also I think Zerorez has extended the life of my carpet.

Report a concern   November 11, 2016 — Rated 10 out of 10 by K.N. Zerorez Phoenix
What do you like about our products and services?

Reasonable price. Love that the tile got so clean and the tech was so nice. No mess in my house either!!

Report a concern   November 11, 2016 — Rated 10 out of 10 by R.P. Zerorez Phoenix
What do you like about our products and services?

I like the idea of not having soap or detergent left on the carpet. The carpet dries quickly. I agreed to have the carpet scotch guarded to avoid being soiled too quickly because the areas I had cleaned was high traction only.

Report a concern   November 11, 2016 — Rated 10 out of 10 by L.A. Zerorez Phoenix
What do you like about our products and services?

Carpet came out extremely clean. Technician was on time and professional.

Report a concern   November 11, 2016 — Rated 10 out of 10 by L.G. Zerorez Phoenix
What do you like about our products and services?

My carpets came out very clean and that hasn't always been the results when I've had the carpets cleaned in the past.

Report a concern   November 11, 2016 — Rated 10 out of 10 by C.C. Zerorez Phoenix
What do you like about our products and services?

Dustin was an excellent tech he came in and did a very great job on our carpets and we were blown away. We could not believe how clean our carpets got we were truly amazed at your service and product! We have use other well know carpets cleaners and they did not live up to your standards! We will tell everyone we know about Zerorez and will call on you services again and again! Thanks for a excellent job!

Report a concern   November 11, 2016 — Rated 10 out of 10 by G.C. Zerorez Phoenix
What do you like about our products and services?

Tech did a thorough job. Carpet feels soft and clear afterwards

Report a concern   November 11, 2016 — Rated 5 out of 10 by J.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The rooms smelled badly for 5 days (worse than before the service)

Report a concern   November 10, 2016 — Rated 10 out of 10 by W.K. Zerorez Phoenix
What do you like about our products and services?

The carpet has never smelled so good since we moved into our rental 6 years ago.

Report a concern   November 10, 2016 — Rated 7 out of 10 by C.L. Zerorez Phoenix
What could we do to improve?

The smell from the two small bedrooms was pretty gnarly. We had to purchase a carpet deodorizer to help get rid of the smell. Maybe provide small bottle of deodorizer after cleaning?

Report a concern   November 10, 2016 — Rated 10 out of 10 by Michaela Ford Zerorez Phoenix
What do you like about our products and services?

The service tech was extremely helpful and informative. He told me how long it would take and did a wonderful job.

Report a concern   November 10, 2016 — Rated 10 out of 10 by Susan M. Campbell Zerorez Phoenix
What do you like about our products and services?

Easy, fast and great service!

Report a concern   November 10, 2016 — Rated 10 out of 10 by K.H. Zerorez Phoenix
What do you like about our products and services?

My technician did a WONDERFUL job. He is the best yet.

Report a concern   November 10, 2016 — Rated 10 out of 10 by L.C. Zerorez Phoenix
What do you like about our products and services?

Profesional, value add carpet care service.

Report a concern   November 10, 2016 — Rated 10 out of 10 by T.J. Zerorez Phoenix
What do you like about our products and services?

The tech was very professional and talk through everything with me.

Report a concern   November 10, 2016 — Rated 10 out of 10 by B.B. Zerorez Phoenix
What do you like about our products and services?

Robert did a great job!!!

Report a concern   November 10, 2016 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

Love that there are little to no chemicals used because I have 2 little boys that are constantly on the carpet. Scheduling was awesome in working with me on the time, Paul was friendly and informative-everything about my experience was great!

Report a concern   November 10, 2016 — Rated 10 out of 10 by Audra Keppel - property owner Zerorez Phoenix
What do you like about our products and services?

Luis did a great job. Very professional, courteous and knowledgeable.
We have used zerorez twice now this past year and a half and will continue to used them in the future. The carpet is clean but not saturated with water or chemical. Fast and Clean so you can move on with your business. Thanks Zerorez

Report a concern   November 10, 2016 — Rated 10 out of 10 by S.G. Zerorez Phoenix
What do you like about our products and services?

The product it's real soft when you walk after on it after it's dry

Report a concern   November 10, 2016 — Rated 10 out of 10 by K.D. Zerorez Phoenix
What do you like about our products and services?

Technician was very nice and knowledgeable.

Report a concern   November 10, 2016 — Rated 10 out of 10 by P.S. Zerorez Phoenix
What do you like about our products and services?

My carpet was very soiled and it is clean and looks new. The tech did a great job and I will have zerorez always clean my carpets in the future.

Report a concern   November 10, 2016 — Rated 10 out of 10 by R.M. Zerorez Phoenix
What do you like about our products and services?

Carpet spots were cleaned and appearance is excellent. I did have the protectant applied so I will see how that works for future cleaning.

Report a concern   November 10, 2016 — Rated 10 out of 10 by R.S. Zerorez Phoenix
What do you like about our products and services?

The service was great from beginning to end. Great communication on appointment and carpet came out cleaner than usual.

Report a concern   November 10, 2016 — Rated 9 out of 10 by D.G. Zerorez Phoenix
What do you like about our products and services?

No chemical smells left over

Report a concern   November 10, 2016 — Rated 6 out of 10 by M.K. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Be prepared for whatever services the customer should choose to purchase. I asked to have my carpets pretreated for pet smells pet odor which is a service your website says will be quoted on site. The technician said that he didn't have that stuff on his truck because this wasn't his truck so instead he was going to use a different kind of pet odor eliminator that he would mix with the pretreat. I don't think this is nearly as effective and I question whether it was even actually done. We have small dogs so the point was to eliminate a couple small areas where the dogs have Peed so they would stop peeing there, they still smell like Pee. Also, if pet pretreat is a specific amount per room, there should be no reason why your staff that books the appointment cannot quote a price for pet treatment.

Report a concern   November 10, 2016 — Rated 10 out of 10 by Marsha Lister Zerorez Phoenix
What do you like about our products and services?

Always a fresh and clean smell and an amazing cleaning product


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