Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 86555 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 2, 2017 — Rated 10 out of 10 by D.R. Zerorez Phoenix
What do you like about our products and services?

Timely service

Report a concern   March 2, 2017 — Rated 10 out of 10 by W.L. Zerorez Phoenix
What do you like about our products and services?

Satisfied

Report a concern   March 2, 2017 — Rated 10 out of 10 by V.R. Zerorez Phoenix
What do you like about our products and services?

He was very friendly and very efficient! Took the time to visit a little bit which I appreciate! It was a very good all around experience!

Report a concern   March 2, 2017 — Rated 10 out of 10 by P.T. Zerorez Phoenix
What do you like about our products and services?

Great results, fantastic service and work.

Report a concern   March 1, 2017 — Rated 10 out of 10 by C.D. Zerorez Phoenix
What do you like about our products and services?

We like that there is no soap in the products

Report a concern   March 1, 2017 — Rated 10 out of 10 by D.H. Zerorez Phoenix
What do you like about our products and services?

Jeff was my carpet service man, he was very good and friendly, I will be calling on him again.

Report a concern   March 1, 2017 — Rated 10 out of 10 by Tracey Jackson Zerorez Phoenix
What do you like about our products and services?

I love that the carpets don't have any funky odor like a lot of other carpet cleaners leave they just smell fresh!!! Great service friendly knowledgeable fair price.

Report a concern   March 1, 2017 — Rated 10 out of 10 by Mandy White Zerorez Phoenix
What do you like about our products and services?

Regardless of the product, I really appreciate that zerorez educated me on everything, including the possibility of stains not fully coming out. The technician let me know that customer satisfaction is priority and do not want to accept Payment if I feel my needs will not met. To me, that's better than lifting my stains! With that said, my carpets look amazing and I'm totally satisfied!

Report a concern   March 1, 2017 — Rated 10 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

Not a lot chemicals

Report a concern   March 1, 2017 — Rated 10 out of 10 by James Ellstrom Zerorez Phoenix
What do you like about our products and services?

Knowledgeable & nice

Report a concern   March 1, 2017 — Rated 10 out of 10 by R.F. Zerorez Phoenix
What do you like about our products and services?

Smells great and it cleaned the tile grout really well.

Report a concern   March 1, 2017 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

Carpet stays clean longer. Doesn't take as long to dry

Report a concern   March 1, 2017 — Rated 10 out of 10 by Teresa Tompson Zerorez Phoenix
What do you like about our products and services?

The customer service was remarkable. The service provider greeted with a smile and worked diligently to obtain the customer's request. There was no smell or residue after the cleaning. Thanks for the expedited service and great customer service. Definitely recommend Zeroez to everyone.

Report a concern   March 1, 2017 — Rated 10 out of 10 by Roland Lefrance Zerorez Phoenix
What do you like about our products and services?

The service was excellent, the person I talked to at the office was very pleasant and the technician was respectful and efficient. Excellent company and employees.

Report a concern   March 1, 2017 — Rated 5 out of 10 by M.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Victor was very knowledgeable, kind and diligent in his work. He did a great job. I was amazed at how often he up-sold various zerorez products and services... he wasn't pushy, but if this is part of how every zerorez tech interacts with clients, I would not recommend the service to others. No one should be subjected to that quantity of up-selling. Zerorez needs to do nothing to make things right for me.

Report a concern   March 1, 2017 — Rated 10 out of 10 by Tim Rilley Zerorez Phoenix
What do you like about our products and services?

The service was wonderful and Joseph who was the person doing the work was professional and very informative. If I use your service in the future, I would like to request Joseph be the Rep who shows up.

Thank you!

Report a concern   March 1, 2017 — Rated 10 out of 10 by L.G. Zerorez Phoenix
What do you like about our products and services?

Professional and curteous technicians

Report a concern   March 1, 2017 — Rated 3 out of 10 by K.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

my house now smells like a stinky wet dog and it is disgusting.

Report a concern   March 1, 2017 — Rated 10 out of 10 by A.B. Zerorez Phoenix
What do you like about our products and services?

He did a great job, very thorough and knowledgeable

Report a concern   March 1, 2017 — Rated 10 out of 10 by S.L. Zerorez Phoenix
What do you like about our products and services?

Clean carpets. So yay!

Report a concern   March 1, 2017 — Rated 8 out of 10 by N.F. Zerorez Phoenix
What could we do to improve?

Scheduling and cost.

Report a concern   March 1, 2017 — Rated 9 out of 10 by J.V. Zerorez Phoenix
What do you like about our products and services?

The tech did a good job.Very thorough. Rugs look good.

Report a concern   March 1, 2017 — Rated 10 out of 10 by William Clinton Zerorez Phoenix
What do you like about our products and services?

I didn't think my carpet would ever look like new again fantastic job great employees. Thanks Bill Clinton

Report a concern   March 1, 2017 — Rated 10 out of 10 by R.P. Zerorez Phoenix
What do you like about our products and services?

My carpets look great!

Report a concern   March 1, 2017 — Rated 10 out of 10 by M.W. Zerorez Phoenix
What do you like about our products and services?

Very clean floors and they were a mess! No chemical smell. Technician was very nice.

Report a concern   March 1, 2017 — Rated 10 out of 10 by V.W.C. Zerorez Phoenix
What do you like about our products and services?

The carpets look fantastic. I like that Zerorez calls before they show up so I could put the dogs away.

Report a concern   March 1, 2017 — Rated 10 out of 10 by Victor Newton Zerorez Phoenix
What do you like about our products and services?

You're people are great,and doing great job

Report a concern   March 1, 2017 — Rated 10 out of 10 by N.B. Zerorez Phoenix
What do you like about our products and services?

The "Energized Water"

Report a concern   March 1, 2017 — Rated 10 out of 10 by S.E. Zerorez Phoenix
What do you like about our products and services?

Great service and great results.
Professional staff.

Report a concern   February 28, 2017 — Rated 10 out of 10 by S.R. Zerorez Phoenix
What do you like about our products and services?

Your employees are awesome. From first making the appointment, to the service worker, in this case, Sandon, did an awesome job cleaning the 3 piece couch and carpets. Always leaves the room smelling fresh and clean. And best of all, the carpets are always soft to the touch after they dry. I will continue to use Zerorez for my carpets and furniture. And continue to recommend Zerorez to my friends.


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