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based on 84571 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quality and affordability.
I sent an email with the description. I still have dirty grout. It looks a 4 year old mopped the floor. The tech left dirty shoe prints in the wet water. He told me sometimes the grout just won't get clean. So I got on the floor with a brush and paper towel. Then I showed himthedirty water and towel. He told me that was my grout color coming up. You have GOT to be kidding. I also showed him where he left swirly marks. This was the worst money I have ever spent. I'll make sure to tell people about it.
very friendly staff, from front office to worker that did the job. He explained everything to me. And was not pushy. That's important considering most people try to upsell you on the daily. Tile floors look great!
Thanks
The tech did not move the couches or end tables and clean under them. So If I move my furniture I have unclean carpets. If they were not going to move them I would have appreciated being told so I could do it. Not happy at all!
By keeping in touch with your schedule and charging the amount you submitted.
Your employee was polite and courteous and appears did a nice job.
Good quality. Friendly people.
Well done all around--explained services when they were scheduled, polite and good service from the person who came to do the job, etc.
Service is great. Amanda is very professional and customer service oriented.
All natural Nicole and John were great
Friendly, professional employees and the product delivers amazing results.
Dylan Parnell, our tech, knew what he was doing and explained it to us. Then he did a superior job and explained it to us again.
They came on time,carpets came clin good job.
Robert And the whole team were very friendly and professional. Our carpets look brand new!
The efficiency and results. I love how easy it was to make an appointment. I love how non-invasive the services are. James, the tech who came to my home was very friendly and worked hard to remove the pet odors we had going on. He was awesome! The carpet looks and smells great now!
The Tech this time was not as great as the last time. The carpets still have spots and i did not see any pre-treatment.
I was amazed at how clean my carpet came out. This was money well spent.
Doesn't leave soap residue & soggy carpet condition upon
job completion.......plus rapid drying time is most advantageous.
Service was very good. I like the fact that if a spot reappears, a 30 day guarantee is offered to come back and retreat it.
The guy was great. Unable to get into corners in kitchens and the bathrooms. Thought tile would be cleaner
That chemicals aren't used
Got lots of ugly stains up. Very nice technician. Timely and affordable. Thank you.
Service technician was prompt and very professional. We were cleaning an office carpet that was badly soiled, trying to avoid replacing. Although it doesn't look brand new it sure looks a heck of a lot better. Thanks, we'll call you again when we need your service at work or at home.
Friendly affordable services
Great results, Been using Zerorez for several years, Your technicians are always great and work very hard. I am always happy with your company and will continue to use your company.
The gentleman that came out, Abel, I am probably spelling his name wrong, he was AWESOME. Thank you.
Very professional company. My technician, Kyle, was very knowledgable and efficient as well as friendly and courteous.
THE tech that came out was great and so was the cleaning service. Our floor looks like new. I have already given your information out to 2 people.
The tile cleaning was great but I expected more out of the carpet cleaning based on the price. I use another company and the results were the same but zerorez was twice the cost. I may use you in the future for my tile but will not for the carpet.
The team did a good job, and were resonsive to my needs.

Not chemicals and my tech did a great job on the carpets