Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84571 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 11, 2016 — Rated 10 out of 10 by K.L. Zerorez Phoenix
What do you like about our products and services?

Not chemicals and my tech did a great job on the carpets

Report a concern   October 11, 2016 — Rated 10 out of 10 by T.Y. Zerorez Phoenix
What do you like about our products and services?

Quality and affordability.

Report a concern   October 11, 2016 — Rated 0 out of 10 by L.H. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I sent an email with the description. I still have dirty grout. It looks a 4 year old mopped the floor. The tech left dirty shoe prints in the wet water. He told me sometimes the grout just won't get clean. So I got on the floor with a brush and paper towel. Then I showed himthedirty water and towel. He told me that was my grout color coming up. You have GOT to be kidding. I also showed him where he left swirly marks. This was the worst money I have ever spent. I'll make sure to tell people about it.

Report a concern   October 11, 2016 — Rated 10 out of 10 by M.D. Zerorez Phoenix
What do you like about our products and services?

very friendly staff, from front office to worker that did the job. He explained everything to me. And was not pushy. That's important considering most people try to upsell you on the daily. Tile floors look great!
Thanks

Report a concern   October 11, 2016 — Rated 1 out of 10 by M.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The tech did not move the couches or end tables and clean under them. So If I move my furniture I have unclean carpets. If they were not going to move them I would have appreciated being told so I could do it. Not happy at all!

Report a concern   October 11, 2016 — Rated 10 out of 10 by J.E. Zerorez Phoenix
What do you like about our products and services?

By keeping in touch with your schedule and charging the amount you submitted.

Your employee was polite and courteous and appears did a nice job.

Report a concern   October 11, 2016 — Rated 10 out of 10 by P.S. Zerorez Phoenix
What do you like about our products and services?

Good quality. Friendly people.

Report a concern   October 11, 2016 — Rated 10 out of 10 by M.N. Zerorez Phoenix
What do you like about our products and services?

Well done all around--explained services when they were scheduled, polite and good service from the person who came to do the job, etc.

Report a concern   October 11, 2016 — Rated 10 out of 10 by E.O.B. Zerorez Phoenix
What do you like about our products and services?

Service is great. Amanda is very professional and customer service oriented.

Report a concern   October 11, 2016 — Rated 10 out of 10 by Angel Wilk Zerorez Phoenix
What do you like about our products and services?

All natural Nicole and John were great

Report a concern   October 11, 2016 — Rated 10 out of 10 by A.M. Zerorez Phoenix
What do you like about our products and services?

Friendly, professional employees and the product delivers amazing results.

Report a concern   October 11, 2016 — Rated 10 out of 10 by H.S. Zerorez Phoenix
What do you like about our products and services?

Dylan Parnell, our tech, knew what he was doing and explained it to us. Then he did a superior job and explained it to us again.

Report a concern   October 11, 2016 — Rated 9 out of 10 by F.A. Zerorez Phoenix
What do you like about our products and services?

They came on time,carpets came clin good job.

Report a concern   October 11, 2016 — Rated 10 out of 10 by T.G. Zerorez Phoenix
What do you like about our products and services?

Robert And the whole team were very friendly and professional. Our carpets look brand new!

Report a concern   October 11, 2016 — Rated 10 out of 10 by K.T. Zerorez Phoenix
What do you like about our products and services?

The efficiency and results. I love how easy it was to make an appointment. I love how non-invasive the services are. James, the tech who came to my home was very friendly and worked hard to remove the pet odors we had going on. He was awesome! The carpet looks and smells great now!

Report a concern   October 11, 2016 — Rated 3 out of 10 by C.K. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The Tech this time was not as great as the last time. The carpets still have spots and i did not see any pre-treatment.

Report a concern   October 11, 2016 — Rated 10 out of 10 by M.U. Zerorez Phoenix
What do you like about our products and services?

I was amazed at how clean my carpet came out. This was money well spent.

Report a concern   October 10, 2016 — Rated 9 out of 10 by D.R. Zerorez Phoenix
What do you like about our products and services?

Doesn't leave soap residue & soggy carpet condition upon
job completion.......plus rapid drying time is most advantageous.

Report a concern   October 10, 2016 — Rated 10 out of 10 by Barbara Hubble Zerorez Phoenix
What do you like about our products and services?

Service was very good. I like the fact that if a spot reappears, a 30 day guarantee is offered to come back and retreat it.

Report a concern   October 10, 2016 — Rated 6 out of 10 by H.V. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The guy was great. Unable to get into corners in kitchens and the bathrooms. Thought tile would be cleaner

Report a concern   October 10, 2016 — Rated 10 out of 10 by C.R. Zerorez Phoenix
What do you like about our products and services?

That chemicals aren't used

Report a concern   October 10, 2016 — Rated 10 out of 10 by Margo Martin Zerorez Phoenix
What do you like about our products and services?

Got lots of ugly stains up. Very nice technician. Timely and affordable. Thank you.

Report a concern   October 10, 2016 — Rated 10 out of 10 by R.S.K.O.P. Zerorez Phoenix
What do you like about our products and services?

Service technician was prompt and very professional. We were cleaning an office carpet that was badly soiled, trying to avoid replacing. Although it doesn't look brand new it sure looks a heck of a lot better. Thanks, we'll call you again when we need your service at work or at home.

Report a concern   October 10, 2016 — Rated 10 out of 10 by K.B. Zerorez Phoenix
What do you like about our products and services?

Friendly affordable services

Report a concern   October 10, 2016 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

Great results, Been using Zerorez for several years, Your technicians are always great and work very hard. I am always happy with your company and will continue to use your company.

Report a concern   October 10, 2016 — Rated 10 out of 10 by G.M. Zerorez Phoenix
What do you like about our products and services?

The gentleman that came out, Abel, I am probably spelling his name wrong, he was AWESOME. Thank you.

Report a concern   October 10, 2016 — Rated 10 out of 10 by Erica Rathje Zerorez Phoenix
What do you like about our products and services?

Very professional company. My technician, Kyle, was very knowledgable and efficient as well as friendly and courteous.

Report a concern   October 10, 2016 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

THE tech that came out was great and so was the cleaning service. Our floor looks like new. I have already given your information out to 2 people.

Report a concern   October 10, 2016 — Rated 3 out of 10 by R.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The tile cleaning was great but I expected more out of the carpet cleaning based on the price. I use another company and the results were the same but zerorez was twice the cost. I may use you in the future for my tile but will not for the carpet.

Report a concern   October 10, 2016 — Rated 10 out of 10 by B.R. Zerorez Phoenix
What do you like about our products and services?

The team did a good job, and were resonsive to my needs.


Privacy Policy