Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84571 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 10, 2016 — Rated 10 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

Technician did a fabulous job. Was in and out within a short amount of time and did a great job!

Report a concern   October 10, 2016 — Rated 10 out of 10 by Christine Hawkes Zerorez Phoenix
What do you like about our products and services?

Cleaning that keeps my house smelling fresh and knowing the my carpet is as clean as it smells!

Report a concern   October 10, 2016 — Rated 10 out of 10 by B.O. Zerorez Phoenix
What do you like about our products and services?

Job was very well done and service well priced with friendly, capable technician.

Report a concern   October 10, 2016 — Rated 10 out of 10 by M.W. Zerorez Phoenix
What do you like about our products and services?

Very professional, great results, dried quickly, smells clean but not too strong.

Report a concern   October 9, 2016 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

I like the fact that the carpets are clean and I know there are no chemicals or soap left in my carpet.

Report a concern   October 9, 2016 — Rated 10 out of 10 by S.R. Zerorez Phoenix
What do you like about our products and services?

No chemical used and the fast and friendly technician and service

Report a concern   October 9, 2016 — Rated 9 out of 10 by L.H. Zerorez Phoenix
What do you like about our products and services?

The service person, Talib Smith, who did our carpets, did a superb job

Report a concern   October 9, 2016 — Rated 0 out of 10 by D.P. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Have already rescheduled a return appt on Wednesday with another technician as we were 100% dissatisfied with the cleaning. None of the traffic areas looked like they were even touched. My husband Don has spoken with Teddy and someone is scheduled to return on Wednesday to try again.

Report a concern   October 9, 2016 — Rated 10 out of 10 by D.P. Zerorez Phoenix
What do you like about our products and services?

Great customer service! Did an amazing job. It did seem like it left a residue tho on the carpet. Carpet was very clean it was just a little crunchy.

Report a concern   October 9, 2016 — Rated 10 out of 10 by Sherri Quintana Zerorez Phoenix
What do you like about our products and services?

The job was completed timely and my tiled floors look and feel amazing.

Report a concern   October 9, 2016 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

Service was timely And provided great results. The Technicians were very professional and friendly!

Report a concern   October 9, 2016 — Rated 10 out of 10 by M.T. Zerorez Phoenix
What do you like about our products and services?

The fact that you use steam only - no soaps or chemicals

Report a concern   October 9, 2016 — Rated 10 out of 10 by R.C. Zerorez Phoenix
What do you like about our products and services?

fast friendly dependable nice people and excellent customer service

Report a concern   October 9, 2016 — Rated 10 out of 10 by C.R. Zerorez Phoenix
What do you like about our products and services?

Friendly, professional and on time!

Report a concern   October 9, 2016 — Rated 9 out of 10 by B.F. Zerorez Phoenix
What do you like about our products and services?

You are very professional and the finished product was excellent

Report a concern   October 9, 2016 — Rated 10 out of 10 by C.F. Zerorez Phoenix
What do you like about our products and services?

Easy booking, quick and friendly cleaners!

Report a concern   October 9, 2016 — Rated 10 out of 10 by S.O. Zerorez Phoenix
What do you like about our products and services?

Chairs look awesome and dried quickly. Wonderful staff both phone and onsite.

Report a concern   October 9, 2016 — Rated 7 out of 10 by D.R. Zerorez Phoenix
What could we do to improve?

You all were prompt but when doing my laminate I could see where he worked hard but there was a couple spots (not from Mop and glow or pinesole) just food and debris that wasn't gone over and I cleaned it myself. Also your add says it doesn't take long to dry, with fans blowing it took the whole day and night. Also my husband says your add on ktar states that you guys would help move furniture but on your email you sent you state that you do not.

Report a concern   October 9, 2016 — Rated 10 out of 10 by Taime Bengochea Zerorez Phoenix
What do you like about our products and services?

Luis was amazing. He explained what he was going to do, put in wall protectors and cleaned our carpet. He came to show us how clean and then explained the traffic patterns. He explained how long it would take to dry and if we wanted booties. He was very personable.

Report a concern   October 9, 2016 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

No chemicals.

Report a concern   October 9, 2016 — Rated 7 out of 10 by L.D. Zerorez Phoenix
What could we do to improve?

Albert was very professional, considerate and thorough. However, sporadic areas of the grout are still dingy, and the price went from $185 to $215. To make it right, have a different tech look at my grout and let me know if I am expecting too much (Albert tried to placate me when I brought it to his attention), and also refund the $30.00 difference. I understood the price for cleaning my 1,000 sq feet of tile was to be around $185: one great room (kitchen/living room) that counted as the 3 rooms for your $129 special, 2 small bathrooms for $20 ea and a 10 ft hall which was to be around $15. Thank you, Name removed

Report a concern   October 9, 2016 — Rated 10 out of 10 by Margo Fees Zerorez Phoenix
What do you like about our products and services?

Carpet seems to come out cleNer. Your company is easy to work with and your techicians are very good!

Report a concern   October 8, 2016 — Rated 10 out of 10 by M.H. Zerorez Phoenix
What do you like about our products and services?

I always appreciate the professionalism and promptness of your technicians. Tray did an excellent job on our tile/grout and it looks great! I love to walk on the tile after it is cleaned. Once again I am very pleased with Zerorez. Thanks.

Report a concern   October 8, 2016 — Rated 10 out of 10 by Sarah Knight Zerorez Phoenix
What do you like about our products and services?

Our technician provided top-notch service!! Highly recommended

Report a concern   October 8, 2016 — Rated 10 out of 10 by Michael McKenzie Zerorez Phoenix
What do you like about our products and services?

Very good service. On time, professional. My carpet looks brand new.

Report a concern   October 8, 2016 — Rated 10 out of 10 by Karen Crouse Zerorez Phoenix
What do you like about our products and services?

Service is excellent everytime. The technicians are always on time and friendly

Report a concern   October 8, 2016 — Rated 10 out of 10 by L.A. Zerorez Phoenix
What do you like about our products and services?

Our Tec was great

Report a concern   October 8, 2016 — Rated 8 out of 10 by P.M. Zerorez Phoenix
What could we do to improve?

I was supposed to get a call two days before the appointment but I did not receive a call.

Report a concern   October 8, 2016 — Rated 10 out of 10 by Joyce Kramer Zerorez Phoenix
What do you like about our products and services?

did a great job of cleaning very professional tech Jake

Report a concern   October 8, 2016 — Rated 10 out of 10 by P.H. Zerorez Phoenix
What do you like about our products and services?

Use the zerorez water for cleaning.


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