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based on 86557 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
very happy with results. friendly, on time and very neat.
Everything came out very clean when we thought the carpets might not be salvageable, the service man was very respectful, and the carpet dried very quickly.
It cleaned well
Excellent Service...Tech was great...very polite and friendly and overall very professional.
All the staff from call center to service techs are always pleasant and friendly. Job is very professional.
I love how clean my carpets feel after the Zerorez process. Everyone that works for Zerorez is polite, helpful and knowledgeable. Our technician, Kyle, explained the process and answered all question I had. He was very pleasant and helpful. I hope he stays with you for awhile!
I understand that it might be more difficult to get stains out but you should charge more for it.
The service this time was hundred percent better than the last the service tech that was sent out last October. The tech that came out yesterday appeared to take pride in his work along with his team leader. When we call for services again I want the same tech or techs. Do not send anyone else. We are extremely pleased with the results. Thanks.
Service was great and floors looked clean
I have always had a good experience with Zerorez. The people are very professional, yet friendly and I know that my carpets are cleanest they can be when done.
I love the way it leaves the carpet looking and feeling
I checked the areas done at night with a black light and saw the job was not even in all areas. It does look ok in daylight so I am satisfied. I am not sure if this process is adequate for 20-30 year old carpet. Nothing else needs to be done.
Professionalism, ease of appointment making and notification when technician will arrive.
Great results with your cleaning!
My Zerorez tech was very professional and thorough he was honest about stains that wouldn't come out. (Paint) The carpet looked beautiful!
No residue. Sam was a great guy.
Very polite and tells you step by step on what's going to happen will definitely recommend to friends and family....
Tech and service very trustworthy
The tile cleaning was rushed so there are still dirty spots while other areas are clean. I would like someone to come reclean the dirty areas of the tile/grout so that it is evenly clean throughout the kitchen.
Not only is there no chemical smell, very little wetness and it was fast to complete the job but the carpet looks new! The stains from a year ago are gone! The tech was great too
Had a cloudy film on my tile. Afterwards the film was gone. But I need to give it a few more days to see if it is truly permanent. The tech, Jeff, was dependable, explained the process and professional.
The tech was informative, nice and not pushing the up-sell. The carpets came out great and the majority of the stains are completely gone.
The service was quick and exactly the price I was quoted.
Clean fresh scent, quick dry time, and great service.
Love the products. I've used u at a friend's house.
We always you Zerorez and also reccomend it to our family and friends. The techs are always so friendly and do a very nice job of cleaning our carpet as well as the furniture.
Kevin did our whole house in record time leaving behind sparkling floors and carpets that looked brand new again. I couldn't be more pleased with the finished job or the professional technician and will call for a clean again when the time comes.
Stains come out
quality work and gavin highly efficient
good product and quality worker cannot be beat
Zerorez has a very positive and professional business model. Their staff is very pleasant and knowledgeable. My tech was prompt and did a fantastic job on the carpet and the tile. As a repeat customer on many different properties, I will definitely use their services in the future!!