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based on 86557 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professionalism, quality of work
He did a great job. The carpet was not as wet as with most shampoo jobs by other companies. Carpet did not get stiff. It felt soft and clean.
They clean and leave the rugs nice.
Came to home on time,he worked hard and the stain seemed to be gone. We thank you very much.
Price was $140.00 more than the quote on the phone. I told the girl on phone square footage of my home. The guy who came to clean said it goes per room. They should have said that on the phone when quoting a price. Yet they do measure the room when they get there to do the work and give final price. Seams like a bait and switch to me. After complaining, you gave 10% off. Big deal!The only reason I went ahead with it was because I had already stayed home and waited for the guy to show up.
I appreciate the promptness that the two arrived and the timeliness of the work performed, the rep was professional and polite
The work done was absolutely amazing. I didn't realize my floors were so bright. The technicians Nichole and John were very professional and helpful. I would ask for them again.
It works!!!
Price.
That's its chemical free. The service tech was great and very friendly.
Best technition by far. Have not been impressed with your technitions until yesterday. Abel was professional, courteous, thourogh, and someone I did not mind having in my home. I will request him each time and know I will be happy!
Great communication from start to finish. The technician- Amanda- was great and was very easy to work with!
Everything looked great.
Our technician was super nice and did a very thorough job.
Your technician did as well as he could with what he had to work with, your empowered water doesn't clean. I wish I was able to still use my own carpet cleaner it does 10 times the cleaning.
Carpets look and feel great after cleaning.
The people on the phone were very friendly and accommodating. And the service man, Randy (?) he was soooooo nice. I knew the cleaning would be challenging due to dog mis-haps, but he was confident he could make it look great. He did suggest that we may want to have one of our rugs shampooed by your company if the stains did not come out, however, everything cleaned up beautifully. He even put the blower on the main rug so it would dry faster so I could put my furniture back! Loved your service from beginning to end.
Prompt, courteous service. Effective methods. Carpets look great!
everything!!
loved our service man
environmentally friendly and fragrance free
Very thorough, meticulous and accommodating.
EVERY ONE I DELT WITH WAS VERY HELPFUL. I WAS ABLE TO GET SAME DAY SERVICE WHICH I NEEDED BADLY. THE TECH THAT CAME TO MY HOUSE PHILIP WAS VERY RESPECTFUL, PLEASNAT & JUST OVER ALL A NICE YOUNG MAN.
My carpets are cleaned beautifully and the technician was awesome....very nice and polite. Additionally, when calling for an appointment, the process was smooth and the person I spoke to was extremely patient and polite.
The professionalism of the technicians and how clean my carpet is when it's done!
results, scheduling, service
Your cleaner was very friendly and attentative to detail. The job was quick and I was happy with the results.
Quick service, great cleaning
The technician was prompt, businesslike and yet friendly. Great service and my rugs look and feel fresh with no residual annoying scent. Certainly will use Zerorez again and again...
Great service ! Friendly staff !