- Phone: (480) 507-2419
- Visit Website
based on 86557 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The fact that there is no residue left in our carpets for our pets to get on their paws.
Rugs are CLEAN!!!!! Service was outstanding.
It didn't smell like a bunch of chemicals.
No soap, no chemicals, excellent job!
I like that you use natural cleaners.
Everything!
I've already referred my mother in law. My grout looks amazing. There are two large areas where the technician missed and it's pretty noticeable. I will probably call and see if he can come over when he's in the area to touch up. The carpet looked great too. Love you guys! I've already had to use the spray bottle for a dog mess right over the one room of carpet I had done. Got it right out.
Good friendly service.
It took over 24 hours to dry in some areas??
Your sevice is the best very efficient technician. I was very pleased with the capet cleaning
Services are easy to schedule & technicians are efficient and do a great job!
On time, friendly and go out of their way to answer questions.
Aaron Farley, your service technician, did a great outstanding job to the carpet and tile. My wife and I both rated it a "10". Aaron was so pleasant and explained everything before and after he completed the cleaning. Thanks again to Aaron and ZEROREZ.
Dale & Posie Geist
They explained the cleaning process very well and did a pretty good job of getting the traffic areas on old rugs much cleaner than other carpet cleaners have done in the past.
The price for having our tile floors done was kind of high. 4 'rooms' cost us over 400 bucks. While it was worth it, I would not recommend people get this done unless they really had to. Like I did.
Kevin did a great job explaining the services, pricing, what to expect and the warranty. He was professional and he was finished within his estimated time frame. I was impressed with the results.
Wow! What a difference a good technician makes! After my first experience I felt like I could've gotten the same results using my carpet cleaner but after they came for a reservice, I felt like my money was well spent! Joshua was awesome. He explained the process, was extremely knowledgeable, friendly and above all professional. I didn't have the positive experience the first time but now I will recommend Zerorez to my friends and family. I was extremely pleased with the results!
$170 for 36 minutes work. Floor was wet for10 hours. Have has better results with good old fashioned hot water extraction. Thought I would give zerores a try. Just not what I had hoped for that's all.
It took the smell out of my couch
Service was very good: Specific time range, Courtesy call to confirm date and exact time range; Called when would be 15 minutes late
Courteous technician, very neat and thoughtful, explained process. Equipment non-obstructive, clean, corner guards used to protect walls and moldings. Environmentally safe product and resulted in a very clean carpet.
no reside left in carpet
Well my appointment was set and he came and went after cleaning and pressure selling me. He left at 11:00 Tuesday and I came home at 4:30 the couch was soaking wet. So I called the office they said I can get someone out tomorrow late afternoon I said no thanks. My couch took a day and half to dry out I will never use your company and I'm apauked that no one has contacted me. I own three service businesses and would never let a customer wait a day in half. Shame on you don't live up to your commercials. I will be posting on Yelp and BBB. Everyone should know how I was treated.
Your communication was great. Place didn't have a chemical smell when completed. Very informative
The carpet dried very quickly and it looked wonderful. I was very happy with the cleaning of my carpet. The person I spoke to when I called to make the appointment was very professional and efficient. The two individual came to clean the carpet were very kind and good at their job! All aspects of this experience was great except one. The workers who came to my home mentioned this survey and mentioned their boss would not be happy with anything less than a 10. The ironic thing is I would have given a ten anyway. I wish they didn't feel so much pressure from their supervisors that they would have to say something like that. The work and employee attitude speaks for itself. My other issue was that as soon as the workers showed up one had to use the restroom. I thought it odd because they had just pulled up, it was the first appointment of the day, and there is a gas station a 1/2 mile away. I wouldn't have been bothered by this except my toilet (that I had JUST cleaned) was left dirty. I understand sometimes things happen, I just would have appreciated the toilet being cleaned up. I say this only to help you pass this along and make improvements, I hope the workers are in no way punished for this. It truly was a good experience and I really like this company and would recommend this company.
cleans good, drys fairly quickly, cleans up better after cleaning
Natural. Cleans my carpet and stone so well every time!
The technician was very friendly and went above and beyond to ensure all areas were dry and debris free before leaving
great tech (steve) arrived on time, did a super job, and was obviously very knowedgable. The price was fair and quality was excellent, I will use again if needed.
I thought the service was great, but I felt I saw a few spots that I thought would be cleaner.
I like that you don't use alot of chemicals, and your cleaning staff are so very nice!