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based on 86557 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My white shag carpet nearly looks worse than before. The tech did not clean it close around the wall so still has stain in those areas, and spots that were not stained before now look dirty. Also, closet was cleaned and pet smell still lingers badly; like it was not cleaned at all!!
The biggest disappointment was that the final bill was about 140% of the estimated cost which I consider far beyond a reasonable margin of error for an estimate. The techs were professional and friendly and the job was not bad, however for me it does not justify the high cost as compared to competitors that I have hired in the past.
On time services. Thorough work, including extra for pet odor.
confusion on size and type of rugs before service, maybe have better system for quote.
It was quick!
We are very pleased with our clean tile and grout! Great customer service as well!
over all the rug looks good. But the staines returned within a day. Also
was a little dissapointed that the wool rug cost 150. The out door rug was 40
And the small rug was 24. But the same proceeder and chemicals were used on all. Kyle
was very professional and enjoyable to work with. Thanks Kyle
The technicians are always polite and eager to please you. Your prices are reasonable and I'e always been satisfied with the results.
Customer service, awesome job.
No chemicals. Very timely and efficent use of MY time! The technician was very polite, professional and infomative.
The technician was very knowledgable, thorough and polite.
quick fast clean
No chemicals or residue
The technician was very professional and did an excellent job. My carpet was really bad after housing kids and grandchildren. I thought I was going to have to replace my carpet, but thought I would give it oneast effort with zerorez. I was extremely surprised and impressed with how well my carpet turned out. It looks clean and feels clean because it is clean. I will definitely use zerorez again in the future as well as refer friends and family to them. I am one beyond satisfied customer!
Very good product
Andrew arrived on time! All spots from a male dog GONE and have not returned! In the past we have used the regular steam cleaning and spots always returned! Never again will we use steam cleaning! We are thrilled we don't have to recarpet, thanks to Zerorez! Try then, you will not be disappointed!
Great customer service and beautiful job on my floors
Tech was polite and explained detail the entire process
My tile floor came out way above my expectations
We had a minor problem with your first visit,but you came back and got it taken care of. Anyone can have a problem the important thing is how its handled. Good job Zero Rez 100%
I love the quality of the cleaning and I especially love the water
Fast and clean
Carpets are clean and dry quickly. No weird crunchy feeling or strange odors.
Easy to schedule, arrived on time, call when representative is on their way, satisfied with resuls
Friendliness and expertise of technician, clear explanation on phone and email of services provided and responsibility of client.
Great job
No questionable chemicals or added fragrances.
The technician arrived slightly ahead of schedule. He was very professional in his job performance and appearance. Very nice fellow. I will be requesting Kyle for our next cleaning.
They are clean and my carpets stay cleaner longer. I also feel my technician, Gavin is approachable to ask questions about my carpet and he responds with knowledgeable advice.
Prompt, courteous techs, the great job they do and the little extras that kind of come with our environment are dispatched without grumbling or the idea they are being put out. Todd is a maestro at scheduling 4 campus'during breaks.
Professionalism of employees. Do a thorough job and show up on time.

The representative that came out to our house was fantastic! SO NICE!!