Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 86557 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 12, 2017 — Rated 10 out of 10 by G.M. Zerorez Phoenix
What do you like about our products and services?

The representative that came out to our house was fantastic! SO NICE!!

Report a concern   January 12, 2017 — Rated 0 out of 10 by L.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

My white shag carpet nearly looks worse than before. The tech did not clean it close around the wall so still has stain in those areas, and spots that were not stained before now look dirty. Also, closet was cleaned and pet smell still lingers badly; like it was not cleaned at all!!

Report a concern   January 11, 2017 — Rated 2 out of 10 by M.D. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The biggest disappointment was that the final bill was about 140% of the estimated cost which I consider far beyond a reasonable margin of error for an estimate. The techs were professional and friendly and the job was not bad, however for me it does not justify the high cost as compared to competitors that I have hired in the past.

Report a concern   January 11, 2017 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

On time services. Thorough work, including extra for pet odor.

Report a concern   January 11, 2017 — Rated 5 out of 10 by E.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

confusion on size and type of rugs before service, maybe have better system for quote.

Report a concern   January 11, 2017 — Rated 10 out of 10 by M.V. Zerorez Phoenix
What do you like about our products and services?

It was quick!

Report a concern   January 11, 2017 — Rated 10 out of 10 by D.O.B. Zerorez Phoenix
What do you like about our products and services?

We are very pleased with our clean tile and grout! Great customer service as well!

Report a concern   January 11, 2017 — Rated 4 out of 10 by J.G. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

over all the rug looks good. But the staines returned within a day. Also
was a little dissapointed that the wool rug cost 150. The out door rug was 40
And the small rug was 24. But the same proceeder and chemicals were used on all. Kyle
was very professional and enjoyable to work with. Thanks Kyle

Report a concern   January 10, 2017 — Rated 9 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

The technicians are always polite and eager to please you. Your prices are reasonable and I'e always been satisfied with the results.

Report a concern   January 10, 2017 — Rated 10 out of 10 by C.A. Zerorez Phoenix
What do you like about our products and services?

Customer service, awesome job.

Report a concern   January 10, 2017 — Rated 10 out of 10 by Margaret Schmich Zerorez Phoenix
What do you like about our products and services?

No chemicals. Very timely and efficent use of MY time! The technician was very polite, professional and infomative.

Report a concern   January 10, 2017 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

The technician was very knowledgable, thorough and polite.

Report a concern   January 10, 2017 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

quick fast clean

Report a concern   January 10, 2017 — Rated 10 out of 10 by A.E. Zerorez Phoenix
What do you like about our products and services?

No chemicals or residue

Report a concern   January 10, 2017 — Rated 10 out of 10 by P.C. Zerorez Phoenix
What do you like about our products and services?

The technician was very professional and did an excellent job. My carpet was really bad after housing kids and grandchildren. I thought I was going to have to replace my carpet, but thought I would give it oneast effort with zerorez. I was extremely surprised and impressed with how well my carpet turned out. It looks clean and feels clean because it is clean. I will definitely use zerorez again in the future as well as refer friends and family to them. I am one beyond satisfied customer!

Report a concern   January 9, 2017 — Rated 10 out of 10 by Aj Grucky Zerorez Phoenix
What do you like about our products and services?

Very good product

Report a concern   January 9, 2017 — Rated 10 out of 10 by P.R. Zerorez Phoenix
What do you like about our products and services?

Andrew arrived on time! All spots from a male dog GONE and have not returned! In the past we have used the regular steam cleaning and spots always returned! Never again will we use steam cleaning! We are thrilled we don't have to recarpet, thanks to Zerorez! Try then, you will not be disappointed!

Report a concern   January 9, 2017 — Rated 10 out of 10 by R.S. Zerorez Phoenix
What do you like about our products and services?

Great customer service and beautiful job on my floors

Report a concern   January 9, 2017 — Rated 10 out of 10 by K.B. Zerorez Phoenix
What do you like about our products and services?

Tech was polite and explained detail the entire process
My tile floor came out way above my expectations

Report a concern   January 9, 2017 — Rated 10 out of 10 by J.V. Zerorez Phoenix
What do you like about our products and services?

We had a minor problem with your first visit,but you came back and got it taken care of. Anyone can have a problem the important thing is how its handled. Good job Zero Rez 100%

Report a concern   January 9, 2017 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

I love the quality of the cleaning and I especially love the water

Report a concern   January 9, 2017 — Rated 9 out of 10 by B.M. Zerorez Phoenix
What do you like about our products and services?

Fast and clean

Report a concern   January 9, 2017 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

Carpets are clean and dry quickly. No weird crunchy feeling or strange odors.

Report a concern   January 9, 2017 — Rated 10 out of 10 by E.L. Zerorez Phoenix
What do you like about our products and services?

Easy to schedule, arrived on time, call when representative is on their way, satisfied with resuls

Report a concern   January 9, 2017 — Rated 10 out of 10 by K.M. Zerorez Phoenix
What do you like about our products and services?

Friendliness and expertise of technician, clear explanation on phone and email of services provided and responsibility of client.

Report a concern   January 9, 2017 — Rated 9 out of 10 by S.P.D.T. Zerorez Phoenix
What do you like about our products and services?

Great job

Report a concern   January 9, 2017 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

No questionable chemicals or added fragrances.

The technician arrived slightly ahead of schedule. He was very professional in his job performance and appearance. Very nice fellow. I will be requesting Kyle for our next cleaning.

Report a concern   January 9, 2017 — Rated 10 out of 10 by Cara Cosentino Zerorez Phoenix
What do you like about our products and services?

They are clean and my carpets stay cleaner longer. I also feel my technician, Gavin is approachable to ask questions about my carpet and he responds with knowledgeable advice.

Report a concern   January 9, 2017 — Rated 10 out of 10 by Mission Montessori Rick Thomas Zerorez Phoenix
What do you like about our products and services?

Prompt, courteous techs, the great job they do and the little extras that kind of come with our environment are dispatched without grumbling or the idea they are being put out. Todd is a maestro at scheduling 4 campus'during breaks.

Report a concern   January 9, 2017 — Rated 10 out of 10 by B.H. Zerorez Phoenix
What do you like about our products and services?

Professionalism of employees. Do a thorough job and show up on time.


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