Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84571 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 28, 2016 — Rated 10 out of 10 by V.L. Zerorez Phoenix
What do you like about our products and services?

Love the product and how the carpet doesn't feel so stiff after it's been cleaned. The techs are nice and knowledgeable.

Report a concern   September 28, 2016 — Rated 10 out of 10 by D.D. Zerorez Phoenix
What do you like about our products and services?

The process was very fast, very thorough, without any unpleasant chemicals. The technician was very professional and very pleasant. My only suggestion would be to find a way to protect the edges of the carpet from getting wet when you are cleaning tile.

Report a concern   September 28, 2016 — Rated 7 out of 10 by G.W. Zerorez Phoenix
What could we do to improve?

I have had my carpets cleaned by Zerorez in the past with great results. I did not get the same results when I had my upholstery cleaned in my truck. It seems that the tools to do the cleaning are too large to get into the nooks and crannies which didn't enable a thorough cleaning. I most likely wouldn't use Zerorez to clean my vehicle, but would use them to clean my carpets.

Report a concern   September 28, 2016 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

No after smell, looks clean and feels clean.

Report a concern   September 27, 2016 — Rated 9 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

Quick, easy, friendly

Report a concern   September 27, 2016 — Rated 10 out of 10 by Lucina Velasquez Zerorez Phoenix
What do you like about our products and services?

Loved the results!! Everything was explained well by the Technician.

Report a concern   September 27, 2016 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

The products with no harsh chemicals work ten times better than the cleaners that do. It is very impressive

Report a concern   September 27, 2016 — Rated 10 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

Kyle was very conscientious and did a great job on our floors. We highly recommend him and your company and plan on using your services again in the future.

Report a concern   September 27, 2016 — Rated 10 out of 10 by S.R. Zerorez Phoenix
What do you like about our products and services?

Polite, explained what he was going to do and why.

Report a concern   September 27, 2016 — Rated 10 out of 10 by T.A. Zerorez Phoenix
What do you like about our products and services?

The guy you sent showed me a flashlight that in the dark, you could see where the cat had peed. I have never had a Zerorez person do that before. He worked very hard on getting that stain out. None of your other employees did that. They would spray something all over but it never really got it all out. I wish I had this employee every time. His name was Joshua George. I waisted money on the other times I had Zerorez come out when I didn't really get that smell out of that one room.

Report a concern   September 27, 2016 — Rated 10 out of 10 by V.H. Zerorez Phoenix
What do you like about our products and services?

No chemicals.

Report a concern   September 27, 2016 — Rated 10 out of 10 by J.F. Zerorez Phoenix
What do you like about our products and services?

Clean without chemicals

Report a concern   September 27, 2016 — Rated 10 out of 10 by Rochelle Packard Zerorez Phoenix
What do you like about our products and services?

The technician was very nice and helpful. The carpets look great and were cleaned in an efficient and timely manner. I have had positive interactions with the employees at Zerorez. This is the second time I have had my carpets cleaned by Zerorez and I will be calling them again to schedule another cleaning in the future.

Report a concern   September 27, 2016 — Rated 10 out of 10 by L.W. Zerorez Phoenix
What do you like about our products and services?

Your technicians are phenomenal and our carpet looks and feels GREAT!

Report a concern   September 27, 2016 — Rated 10 out of 10 by V.C. Zerorez Phoenix
What do you like about our products and services?

The technician was polite. He got to my house late in the day after working on other's carpets, and I feel I was treated like his first customer of the day. (Thanks Dillon). I love the floors too.

Report a concern   September 27, 2016 — Rated 10 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

They were able to work us in early. Friendly associate.

Report a concern   September 27, 2016 — Rated 10 out of 10 by S.G. Zerorez Phoenix
What do you like about our products and services?

I love how the carpet feels after it dried.

Report a concern   September 27, 2016 — Rated 10 out of 10 by B.C. Zerorez Phoenix
What do you like about our products and services?

very thorough, friendly and on-time!

Report a concern   September 27, 2016 — Rated 10 out of 10 by T.T. Zerorez Phoenix
What do you like about our products and services?

The service was awesome and the technician was very polite and friendly. The carpet looked great!

Report a concern   September 27, 2016 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

speed of service and outcome of services

Report a concern   September 27, 2016 — Rated 10 out of 10 by A.L. Zerorez Phoenix
What do you like about our products and services?

On time, technician always has a smile and friendly, carpet is never really wet but is clean.

Report a concern   September 27, 2016 — Rated 3 out of 10 by K.D. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Did not get the time that I requested even though I booked 3 weeks in advance.
Not all stains removed.
Carpet felt "crunchy" and stiff in many places.

Report a concern   September 27, 2016 — Rated 10 out of 10 by S.P. Zerorez Phoenix
What do you like about our products and services?

On time & great job. Have used the service 3 times

Report a concern   September 27, 2016 — Rated 10 out of 10 by S.F. Zerorez Phoenix
What do you like about our products and services?

The technician was prompt, courteous, efficient, and explained everything that was going to happen.

Report a concern   September 27, 2016 — Rated 10 out of 10 by P.S. Zerorez Phoenix
What do you like about our products and services?

no harsh chemicals

Report a concern   September 27, 2016 — Rated 10 out of 10 by J.N. Zerorez Phoenix
What do you like about our products and services?

I had a stubborn adhesive issue on my carpet and Zerorez was able to remove it.
I also cannot say enough about my Zerorez technician who was not only respectful and good natured, but he took the time to answer all of my questions in such a professional way. James is now my requested tech for future cleaning needs. Hiring people like James will bode well for your company.

Report a concern   September 27, 2016 — Rated 10 out of 10 by Gail Barrette Zerorez Phoenix
What do you like about our products and services?

The technician was actually early , which we appreciated , and the office called before hand to ask if it was ok that he arrive early . He was very friendly and informative. There were no overpowering perfumey smells . Upfront and honest about what results to expect and the cost .

Report a concern   September 27, 2016 — Rated 10 out of 10 by B.M. Zerorez Phoenix
What do you like about our products and services?

the quality of work, the pricing, the cleanliness (for lack of a better word) of the guys that come out to do the work. everything is upfront (no hidden costs) and the results are fabulous!

Report a concern   September 27, 2016 — Rated 9 out of 10 by C.C. Zerorez Phoenix
What do you like about our products and services?

I looks much better than I expected considering how bad it looked before. I'm quite happy with the job.

Report a concern   September 27, 2016 — Rated 9 out of 10 by P.B. Zerorez Phoenix
What do you like about our products and services?

The service was professional and completed in a very timely manner


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