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based on 86555 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technician did a very good job. He was thorough in his work and very polite.
You charge a lot more than what you quote
I am thrilled that you don't use chemicals or a large quantity of water. Your tech was very forthright with information and helped me explained the process and things to expect. Kyle was a very adapt tech with a pleasant personality. :)
Your techs are very friendly, informed, and willing to go the 'extra mile'. Your products do not streak or leave any residue ( just as your company name states!!!)
Awesome products, loved the result. Trey was great, and worked really hard to get my kid abused couch clean!
This is my second experience with Zerorez, the first was better than this one. I think the tech rushed through our job, maybe had a busy schedule. We expected better results, our carpet is in excellent condition, we have no kids here and no pets now. After the tech left, we thought the carpet was still pretty dirty in one bedroom. We took our inexpensive carpet cleaner, filled the tank with clean water, and went to work on the carpet. We sucked up pure black water from the carpet, showing he did a poor job. The tech did a quick swipe over our carpet, he could have spent more time and could have done a much better job. Don't know if I will use Zerorez again.
Prompt, thorough and did a great job!
Tile was cleaned up very well, looks like new!! Technician was very professional and took extra time to make sure I was satisfied with her work. Awesome job! Thanks
on time and did great job
The carpets didn't look as good when they dried. Could still see the path of tracked in
Dirt. But Nichole was as nice as could be, I'd give her a raise!!
Abel was very nice and fast, but there were a few areas missed by the from door and need to be gone over well so that the stains come out and the carpet dries fast. It is still damp as of this afternoon.
Professional, carpets look new, and walked through everything that had been done. Thank you!
He did a very thorough job. The carpets looked really nice afterwards. The guy took extra time getting all the marks off before shampooing. I appreciate that. Thanks.
Used you before
My carpets always look so much better! Your reps are friendly and resourceful. I really appreciate what you do.
Kyle was great! He understood my concerns when I used another cleaning service in the past and he took it upon himself to make sure my experience was great!! Thanks Kyle!! Carpets look great!
Very professional and I like no chemicals used.
Product worked. Tech was very nice
I was expecting after having tile and grout cleaned would look a lot better wasn't satisfied.
They always clean the carpets very well, are very polite and always on time.
Employees are always friendly and I like that my house doesn't smell like chemicals. I have used you for my other houses before and you have
Always done a great job. Was worried about this time because you could still see the marks where my area rug was, which was strange because
It was up against my couch and the colors where different ( new carpet ) from under the couch and under the area rug you could see the outline. After
It dried it seems to be ok. It also seemed wetter this time, but still a good job !!
The technician was very warm and friendly and prided himself in doing an excellent job.
The technician that came out was very professional he answered all my questions he did a great job and got the job done in a timely manner.
The dry time, attention to detail,cleaning system is excellent and prompt arrival time. I must also mention our service from Louis was the most excellent. I will be requesting him in the future.
The products are safe for pets. The service was excellent! He was very friendly and made sure everything was done right!
After Jeff was finished, the service left the house smelling fresh and the carpets as clean as I have seen them. Also I was quoted a specific price and that's what I ended up paying!
good customer service
On-time friendly clean educated
Very friendly, professional and ON TIME tech who did an excellent job
No chemicals used. Trustworthy, friendly people. The man that came to clean my recliner and my living carpet worked very hard and did a wonderful job.