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based on 86555 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our 16 year old carpet looked almost like new. Dustin was very professional and did a very good job on our white shag carpet.
This is the best cleaning I've ever received. Thank you so much.
The primary objective of this cleaning was to eliminate carpet odor. The end result was little to no improvement. I would rate the technician much higher.
Fast response time. Good communications throughout process. Excellent results on travertine tiles
I Have had you before, and really liked the job. this time the carpet was hard and not soft like it was before. Also the tile was not all clean, in some places it was dark. I was not there, I have a housekeeper, so I was not able to talk to your employee. I would like to know why my carpet was hard and why my tile was streaked. I have always like the
job before. First name removed
The Service Technicians arrived early and were very friendly. They immediately got to work and in about 30 minutes they had completed the work. Fast and Friendly. Would recommend them to anyone.
Excellent customer service from the staff that answer the phone to the technician that completes the work. I have used and recommended Zerorez many times. Very affordable price.
My carpets came out so clean and stains that I thought would never lift are either gone or much lighter than before. The technician was upfront about the cost before the work started and kept me in the loop every step of the way.
Please call me to correct:
I made an appointment to have my tile cleaned. The staff did not scrub any grout. Please send my original guys that I had at my Palo Verde home in Peoria. I just moved and ordered your service for the new home however the traffic areas of the grout need cleaning. I paid $300 for a bad job. Last month when I had service on Palo Verde, I had a great experience. Please rectify.
Thank you,
Rosalinda Last name removed
Zerorez did an absolutely amazing job on my carpet! It went from dingy, gray back to off white. Technician was very professional and careful. Have already recommended Zerorez to several friends. Will definitely call Zerorez again.
Exceptional staff. The workers that came to help us with our move were truly remarkable, friendly, and made all easy for our family. Moves can be so hectic and stressful but these particular three staff members made it seem so seamless. ZEROREZ should be extremely happy about have such professional and amazing staff members!
The communication/explanation of ALL CHARGES the sales representative tells the customer.
The carpets look like new. Wonderful job. Brandon was very knowledgeable, worked hard and was very personable. Great employee.
The cleaning was quick and professional
It works!!!! Service is great as are your technicians. Always have been 100% pleased.
Quick
They are,quick, egficient, friendly, and they do a good job for a decent price.
I liked that you came back to fix my issue.
Great service. Tanner was very professional.
Product and service was as advertised. Technician was personable, work was completed quickly and result was s beautifully renewed carpet.
The worker was willing to help me move stuff out of the way and did a more than fine job. More than satisfactory.
Very friendly and quick
The representative who came out was very personable and professional. He did a very thoughough job.
Friendly, courteous, knowledgeable staff.
The people that work for you. This is a relationship/sales position for your company and you hire great, smart & fair people.
First impression was Andrew. He was clean-cut in every way, presented professionally and friendly, knew your products and responded with recommendations as we explained our concerns. It's obvious he believes in Zerorez totally.
Secondly, he took a quick look at the rooms we wanted done, and showed us how your products worked on our carpets BEFORE he cleaned them.
He did a beautiful, thorough job on our carpets, paying special attention to problem areas. Your bought the kit, and your products work!
No odor, no soap, cleaned beyond my expectations. Brian was awesome and helpful moving stuff for me.
The technician was very professional as he explained everything he was going to do. He was fast, and he was genuinely concerned that I was happy with the service. I would certainly recommend Zerorez to others.
Dried fast. Nice carpet cleaner was great.
Great product! Cleans well! You are the only company I use on my carpets. Your service techs are on time, courteous and thorough.