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based on 86555 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technicians are always polite, professional, and provide a great service.
Natural and safe for our pet and usually gets out all stains and odors with little drying time. we paid for extra services to get out pet odor and every room looks and smells great except for one.
The carpet seemed to dry quickly. Carpet isn't stiff.
Person arrived too early. They left a voicemail to say they would be early but I didn't check it in time. I let them work early anyway. But I think the person worked too fast and maybe didn't care to much about trying to press the steamer down hard enough or to move the machine slower. I don't know. It just seemed like he was too fast and the carpet had looked nicer when other staff came and took their time.
Heavy stain concentration vs speed. Ask client before putting all equipment is put away.
Fair price, professional employees, product cleans well
Although my carpet was very dirty including pet stains,the gentleman who cleaned it did an excellent job took out the stains and the smell was gone too. I would definitely recommend Zerorez to anyone who needs their carpets cleaned and without residue.
Sam, who cleaned my carpet, is efficient, professional and a good representative for your company. The product is amazing. My carpets look great.
We have only used them twice but have been very satisfied both times. We were especially happy with the fellow (John)who cleaned our ceramic tile yesterday. He was very professional and did a fantastic job.
Your staff on site and over phone/ in office were great. Listened to my needs and desire of what I whanted
In getting my carpet cleaned. My carpet is 7 years old and the cleaning was great. Thank you
Carpets are always cleaner, drying time is just a few hours and technician is very thorough.
Customer service
The carpet always cleans well with your product. Rep was knowledgeable and asked many questions before starting. Able was exceptional in cleaning my carpets - probably the best job done by your company. Please send him again when I need your services.
Thanks,
Quick schedule of work, promp, courteous, professional work, thanks
The technician, was very friendly and knowledgeable.
Called prior to showing up. Clean cut. Courtesy. Great job
No chemicals
Your non-soap solution to clean carpets makes less concern about chemicals and my allergies.
My area rug has "streaks" on it...
Great thorough job
My experience was outstanding
I liked how your technician new the product and was able to explain everything in a clean and concise manner. Also, the professionalism of the technician was well beyond what was expected.
The guy who came here did an amazing job! Stains other cleaners had missed where gone! I couldn't be happier! I think his name wa Sam? But not sure anymore, but he worked quickly and did an incredible job.
Everthing
To expensive
Excellent results for rug cleaning. Excellent communication. Prompt service and delivery.
They were very thorough and kept me updated as to what they were doing every atep.
steam cleaning - not chem dry
No chemicals.
On time, professional, courteous and excellent results all at a reasonable price!