Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84588 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 3, 2016 — Rated 10 out of 10 by J.E. Zerorez Phoenix
What do you like about our products and services?

"Can't tell where the furniture was.......no "leg holes" left. This tech better than last one.

Report a concern   December 3, 2016 — Rated 10 out of 10 by David Best Zerorez Phoenix
What do you like about our products and services?

Efficient, pleasant technician, good value, A+ overall.

Report a concern   December 3, 2016 — Rated 10 out of 10 by K.M. Zerorez Phoenix
What do you like about our products and services?

I like the water solution that cleans. No smell, no residue.

Report a concern   December 3, 2016 — Rated 10 out of 10 by G.S. Zerorez Phoenix
What do you like about our products and services?

The cleaning is thoroughly done and lasts. I am very pleased with the results. The technician, Kyle, was particularly helpful and made sure all was done to my satisfaction.

Report a concern   December 3, 2016 — Rated 10 out of 10 by J.N. Zerorez Phoenix
What do you like about our products and services?

Gives me a clean carpet, dries fast and looks good.

Report a concern   December 3, 2016 — Rated 10 out of 10 by M.G. Zerorez Phoenix
What do you like about our products and services?

First time having carpets professionally cleaned. It was quick and love that it is safe for my new baby. Thank you

Report a concern   December 3, 2016 — Rated 10 out of 10 by C.K. Zerorez Phoenix
What do you like about our products and services?

Carpets were soft and sanitized.

Report a concern   December 3, 2016 — Rated 10 out of 10 by S.W. Zerorez Phoenix
What do you like about our products and services?

Professionalism and quality of work

Report a concern   December 3, 2016 — Rated 7 out of 10 by T.P. Zerorez Phoenix
What could we do to improve?

We still had 2 spots after carpets dried ,didn't notice at the time and carpet was cleaned at 430 pm and at 730 am.there were still damp areas

Report a concern   December 3, 2016 — Rated 6 out of 10 by D.W. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Spots are coming back already. Missed an area in bedroom. Technician was very pleasant and efficient.

Report a concern   December 3, 2016 — Rated 10 out of 10 by V.A. Zerorez Phoenix
What do you like about our products and services?

chemically free, clean, soft carpet

Report a concern   December 3, 2016 — Rated 10 out of 10 by E.F. Zerorez Phoenix
What do you like about our products and services?

Service was excellent. Both workers were friendly and skilled

Report a concern   December 2, 2016 — Rated 10 out of 10 by Janie Paradis Zerorez Phoenix
What do you like about our products and services?

Our carpets not only look amazing but smell amazing! We couldn't have asked for a better technician, Kyle was very knowledgeable and did a fantastic job, Thanks Kyle and thanks zero rez we are long term customers.

Report a concern   December 2, 2016 — Rated 9 out of 10 by T.T. Zerorez Phoenix
What do you like about our products and services?

On time, quick service, and a complete job.

Report a concern   December 2, 2016 — Rated 7 out of 10 by C.P. Zerorez Phoenix
What could we do to improve?

Prices

Report a concern   December 2, 2016 — Rated 10 out of 10 by Denise Vesci Zerorez Phoenix
What do you like about our products and services?

Professionalism of office personnel and the young man who cleaned my rugs! Neat kid. So appreciated the promptness of my service. Most importantly, a chemical free cleaning system that produces amazing results!

Report a concern   December 2, 2016 — Rated 9 out of 10 by S.F. Zerorez Phoenix
What do you like about our products and services?

I liked the convenience of scheduling online and that there were multiple appt options immediately

Report a concern   December 2, 2016 — Rated 10 out of 10 by N.R. Zerorez Phoenix
What do you like about our products and services?

it works well!

Report a concern   December 2, 2016 — Rated 9 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

Brian Hamilton was just great. If I have my carpets cleaned next year, I would ask for Brian. Very polite, nice young man.
Thank you

Report a concern   December 2, 2016 — Rated 10 out of 10 by D.J. Zerorez Phoenix
What do you like about our products and services?

Your office staff was friendly and professional. Hayden did a great job and was equally professional and thorough.

Report a concern   December 2, 2016 — Rated 10 out of 10 by E.C. Zerorez Phoenix
What do you like about our products and services?

Justin was on time, very careful with the furniture he had to work around ( including 100 yr. old piano), and explained what he was doing. He didn't push the ScotchGuard, but it was helpful to know about it so I could get it.

Good job!

Report a concern   December 2, 2016 — Rated 10 out of 10 by Randy Roberts Zerorez Phoenix
What do you like about our products and services?

On time, professional service at a fair price.

Report a concern   December 2, 2016 — Rated 10 out of 10 by L.F. Zerorez Phoenix
What do you like about our products and services?

The citrus product makes the house smell great and it's safe for animals, a huge plus. The person who did the work was courteous and did an amazing job!!!!! Thanks so much for your expert service...

Report a concern   December 2, 2016 — Rated 10 out of 10 by J.J. Zerorez Phoenix
What do you like about our products and services?

Zerorez... Where do I start. So I purchased my home a few months back from an owner with 2 great Danes and like 4 other dogs. The carpets were a little worn to say the least. Due to the high volume of dogs from the previous owners my dogs were starting to mark where they marked. It was so out of control I literally havery every intention on just getting new carpet. I called ZEROREZ up and they came. This was my experience. So they educated me on issues I have and taught me along the way what they were doing and why. Several hours later, my carpets were amazing. I will say they are pricey, but if your serious on getting your carpets cleaned by an educated friendly group. You can't call anywhere else but ZEROREZ.

Report a concern   December 2, 2016 — Rated 10 out of 10 by A.S. Zerorez Phoenix
What do you like about our products and services?

There's no residue left on the the carpet after it's been cleaned. That's what drew me to this product and that's why I've used Zerorez for close to ten years. The work is always well done and I am always pleased with the results.

Report a concern   December 2, 2016 — Rated 10 out of 10 by B.M. Zerorez Phoenix
What do you like about our products and services?

Always a phenomenal job and ahead of schedule! I've never had to wait around from Zerorez to arrive!

Report a concern   December 2, 2016 — Rated 9 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

Service was easy, timely, and friendly. Very convenient and floors looked good afterward.

Report a concern   December 2, 2016 — Rated 10 out of 10 by B.H. Zerorez Phoenix
What do you like about our products and services?

You do what you say you do. Carpets look great and the stain came out.

Report a concern   December 2, 2016 — Rated 10 out of 10 by E.D. Zerorez Phoenix
What do you like about our products and services?

the technician was polite and very helpful

Report a concern   December 2, 2016 — Rated 0 out of 10 by P.L. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

They came late. Then after cleaning tile we were offered grout to be sealed and agreed. There was over spray that I asked if it should be wiped up they said no it will dissipate. Now we have that residue on my tile that I can't get up and my tile looks old yet it's brand new


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