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based on 84588 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Efficient, pleasant technician, good value, A+ overall.
I like the water solution that cleans. No smell, no residue.
The cleaning is thoroughly done and lasts. I am very pleased with the results. The technician, Kyle, was particularly helpful and made sure all was done to my satisfaction.
Gives me a clean carpet, dries fast and looks good.
First time having carpets professionally cleaned. It was quick and love that it is safe for my new baby. Thank you
Carpets were soft and sanitized.
Professionalism and quality of work
We still had 2 spots after carpets dried ,didn't notice at the time and carpet was cleaned at 430 pm and at 730 am.there were still damp areas
Spots are coming back already. Missed an area in bedroom. Technician was very pleasant and efficient.
chemically free, clean, soft carpet
Service was excellent. Both workers were friendly and skilled
Our carpets not only look amazing but smell amazing! We couldn't have asked for a better technician, Kyle was very knowledgeable and did a fantastic job, Thanks Kyle and thanks zero rez we are long term customers.
On time, quick service, and a complete job.
Professionalism of office personnel and the young man who cleaned my rugs! Neat kid. So appreciated the promptness of my service. Most importantly, a chemical free cleaning system that produces amazing results!
I liked the convenience of scheduling online and that there were multiple appt options immediately
it works well!
Brian Hamilton was just great. If I have my carpets cleaned next year, I would ask for Brian. Very polite, nice young man.
Thank you
Your office staff was friendly and professional. Hayden did a great job and was equally professional and thorough.
Justin was on time, very careful with the furniture he had to work around ( including 100 yr. old piano), and explained what he was doing. He didn't push the ScotchGuard, but it was helpful to know about it so I could get it.
Good job!
On time, professional service at a fair price.
The citrus product makes the house smell great and it's safe for animals, a huge plus. The person who did the work was courteous and did an amazing job!!!!! Thanks so much for your expert service...
Zerorez... Where do I start. So I purchased my home a few months back from an owner with 2 great Danes and like 4 other dogs. The carpets were a little worn to say the least. Due to the high volume of dogs from the previous owners my dogs were starting to mark where they marked. It was so out of control I literally havery every intention on just getting new carpet. I called ZEROREZ up and they came. This was my experience. So they educated me on issues I have and taught me along the way what they were doing and why. Several hours later, my carpets were amazing. I will say they are pricey, but if your serious on getting your carpets cleaned by an educated friendly group. You can't call anywhere else but ZEROREZ.
There's no residue left on the the carpet after it's been cleaned. That's what drew me to this product and that's why I've used Zerorez for close to ten years. The work is always well done and I am always pleased with the results.
Always a phenomenal job and ahead of schedule! I've never had to wait around from Zerorez to arrive!
Service was easy, timely, and friendly. Very convenient and floors looked good afterward.
You do what you say you do. Carpets look great and the stain came out.
the technician was polite and very helpful
They came late. Then after cleaning tile we were offered grout to be sealed and agreed. There was over spray that I asked if it should be wiped up they said no it will dissipate. Now we have that residue on my tile that I can't get up and my tile looks old yet it's brand new

"Can't tell where the furniture was.......no "leg holes" left. This tech better than last one.