Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 86555 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 20, 2017 — Rated 10 out of 10 by M.N. Zerorez Phoenix
What do you like about our products and services?

My carpet looks great and my tile was cleaned for the first time and looks wonderful!

Report a concern   March 20, 2017 — Rated 10 out of 10 by B.A. Zerorez Phoenix
What do you like about our products and services?

The Tech that came out was friendly knowledgeable and very kind. Carpet looks great but did take just over 24hrs to dry to put furniture back.

Report a concern   March 20, 2017 — Rated 10 out of 10 by M.L.C. Zerorez Phoenix
What do you like about our products and services?

Nothing left in the carpet to attract dirt.

Report a concern   March 20, 2017 — Rated 10 out of 10 by Brooke Taber Zerorez Phoenix
What do you like about our products and services?

I liked that he was quick but thorough. I like that my house didn't smell like chemicals and that my carpet did not feel crunchy after it dried.

Report a concern   March 20, 2017 — Rated 10 out of 10 by Matt Wall Zerorez Phoenix
What do you like about our products and services?

The know the carpet is clean and that's peace of mind!

Report a concern   March 20, 2017 — Rated 7 out of 10 by C.P. Zerorez Phoenix
What could we do to improve?

More competitive pricing

Report a concern   March 20, 2017 — Rated 10 out of 10 by B.S. Zerorez Phoenix
What do you like about our products and services?

It dries the carpet quickly and it doesn't leave it crunchy.

Report a concern   March 20, 2017 — Rated 6 out of 10 by E.J. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

There are still spots on the carpet in front of the sofa. Even though the service tech was nice about it he knocked a hole in the wall here he entered with the hoses. He did do one of the rooms scotch guard for free to offset the price to fix it but it still happened. It also took 16 hours for the carpets to dry and that is with the air conditioner set at 72 and all the fans on in the house.

I also requested that he look at the white wool berber to see if you could clean it and he did not advise me on that.

It would be helpful to have a tech come back out to address the stains in front of the sofa.

Report a concern   March 20, 2017 — Rated 10 out of 10 by Jessica Quihuis Zerorez Phoenix
What do you like about our products and services?

Technician was friendly and quick, results were great!

Report a concern   March 20, 2017 — Rated 10 out of 10 by K.K. Zerorez Phoenix
What do you like about our products and services?

Very quick response, reasonably priced, and the process/product works fantastic!

Report a concern   March 20, 2017 — Rated 10 out of 10 by C.G. Zerorez Phoenix
What do you like about our products and services?

gets carpets clean! no chemical smell, and no crunchy residue.

Report a concern   March 20, 2017 — Rated 10 out of 10 by M.K. Zerorez Phoenix
What do you like about our products and services?

We get clean floors without soaking the carpets. Service techs are polite and work hard to get the job done.

Report a concern   March 20, 2017 — Rated 10 out of 10 by Eric Cox Zerorez Phoenix
What do you like about our products and services?

My technician, Andrew, did an excellent job. He was professional, thorough, and efficient. My carpets look good and smell clean.

Report a concern   March 20, 2017 — Rated 10 out of 10 by C.G. Zerorez Phoenix
What do you like about our products and services?

Efficient. Dried quickly. Carpet and floor look fantastic!

Report a concern   March 20, 2017 — Rated 10 out of 10 by S.W. Zerorez Phoenix
What do you like about our products and services?

Friendly staff, and the floors look great! I was a little concerned about the rippling but the person on the phone was great and all the carpets went back to normal overnight. The floors are really clean!

Report a concern   March 20, 2017 — Rated 10 out of 10 by T.K. Zerorez Phoenix
What do you like about our products and services?

Friendly staff carpets look great keep up the good work .

Report a concern   March 19, 2017 — Rated 10 out of 10 by Kris Jackson Zerorez Phoenix
What do you like about our products and services?

Service is always great from the time you book the appointment until the end of your cleaning services. They are thorough and considerate. I don't feel like I'm going to be "upsold". They are on time and efficient so you're not waiting all day.

Report a concern   March 19, 2017 — Rated 10 out of 10 by David Kawalik Zerorez Phoenix
What do you like about our products and services?

Great service from an extremely friendly technician. Good communication and was on time. Product worked as advertised leaving clean residue free carpet which is beneficial for the health of our dogs . Overall we were extremely satisfied with the experience and will definitely use the services again in the future when needed.

Report a concern   March 19, 2017 — Rated 6 out of 10 by J.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The main concern was odor and it's still there :(

Service was great. Just disappointed that it didn't work.

Report a concern   March 19, 2017 — Rated 10 out of 10 by T.M. Zerorez Phoenix
What do you like about our products and services?

Great product and the service is friendly and professional.

Report a concern   March 19, 2017 — Rated 10 out of 10 by R.R. Zerorez Phoenix
What do you like about our products and services?

Great friendly service, beautiful results,dries very quickly, chemical free. I will always only use zerorez

Report a concern   March 19, 2017 — Rated 10 out of 10 by Noreen Vanca Zerorez Phoenix
What do you like about our products and services?

Everything I could t believe my carpet. It looks ama ing and is 13 years old!! The technician was very good. Explained everything. Didn't push selling more like the last company Stanley steamers. He was friendly engaging and wonderful. Hands down 100 percent better than all the companies including Stanley steamers we have ever used. Customer for life and I will tell everyone. Amazing service. Thank you so much.

Report a concern   March 19, 2017 — Rated 10 out of 10 by Z.H. Zerorez Phoenix
What do you like about our products and services?

I like that you're quick, yet offer high-quality service and communicate well with your clients. Mariano was great!

Report a concern   March 19, 2017 — Rated 10 out of 10 by colleen ross Zerorez Phoenix
What do you like about our products and services?

Everything! Customer service....A+! Smell of house after cleaning.... A+! Employee A+! The job you came to do & out come....A+!

Report a concern   March 19, 2017 — Rated 10 out of 10 by L.W. Zerorez Phoenix
What do you like about our products and services?

The tech was great.

Report a concern   March 19, 2017 — Rated 10 out of 10 by D.D.K. Zerorez Phoenix
What do you like about our products and services?

Wonderful guy, super professional and did a great job. I'll use you guys again as well as recommend you to others.

Report a concern   March 19, 2017 — Rated 10 out of 10 by P.O. Zerorez Phoenix
What do you like about our products and services?

No chemicals used.

Report a concern   March 19, 2017 — Rated 10 out of 10 by Bruce Walag Zerorez Phoenix
What do you like about our products and services?

Quick dry, upfront price quotes, no bait and switch

Report a concern   March 19, 2017 — Rated 10 out of 10 by Derick Dejno Zerorez Phoenix
What do you like about our products and services?

The technician was very knowledgeable and extremely courteous

Report a concern   March 19, 2017 — Rated 10 out of 10 by B.J. Zerorez Phoenix
What do you like about our products and services?

I like that you use water and not chemicals. I have recommended you to my family and friends. I've been a customer for several years.


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