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based on 86555 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Environmentally safe.
My carpets looked like new again and felt like new when they dried. The majority of my carpet was dry in 4-5hrs which is amazing. The individual who did my carpets was great and friendly. He did a great job.
The process u utilize and the person cleaning our rugs had awsome customer service
No chemicals and came out so clean
Efficient, cost-effective, reliable, professional.
Thank you!
Techs shows up on time and are always professional. No chemicals.
No stiff feeling when dry great job done very professional
The employee was friendly and pleasant. However, the first thing mentioned was the carpet wouldn't look much better after cleaning because of wear. That was a red flag to me on how it would turn out. It's newer carpet...and should have turned out cleaner than it did. Sad to say I'm disappointed as I like the idea of your product.
I asked tech to take his time and do his best, as I will be selling home. I left to let him work. He called back in 40 minns and said he had finished cleaning all 3 rooms? I spent more time vacuuming the 3 rooms. Disappointed with the outcome, carpet doesn't look cleaner.
Products not hazardous and do a good job.
No residue, quick and efficient technicians
Showed up on time and my head me looks great!
Kevin was prompt, professional, friendly. Great customer service and tile looks great!
Very nice and not pushy :)
I feel the tech did not sray enough water and use the (rake) as much as needed. The next morning you could see large dirt spots spotted
through out. he was nice enough but the job could have been better.
Name removed
I had my carpets cleaned a couple of months ago and thought my tech did a great job. His name was Brian. He was super friendly and very professional. I spoke with him about doing the rest of my rooms along with having the tile cleaned. I asked if I could request him and he said yes. When I called last week to schedule an spot and request Brian the man with the gravelly voice said, "we don't do that". I told him I was told I could request my tech but he didn't even listen. The day of my scheduled service they called and said some other tech was coming because Brian wasn't working that day. I mentioned that I had originally said I would change my day to a day he would b available. No one cared. That is terrible customer service got a repeat customer.
Hi, the tech Trey was great. My problem is with the price. Somehow it got up to over $250. When I went on your website, you advertise 3 rooms for $129. When I placed my order and booked the appt, it was quoted at $170 or so, for stairs, a hall, and 2 rooms.
Trey did the living room, a hall, a staircase, and a landing and small loft room. My living room is not very big. I feel like your pricing is a bait and switch as far as pricing. When he quoted me before the work started it is an awkward position to be put in on the spot. I just don't know how my job was so much. If you can get 3 rooms for $129, and I had two, wouldn't the hall be smaller than a room in price??
Floors are clean and great customer service!
Service guy was informative, did an excellent job and was customer friendly.
Natural and safe products and my carpets are clean! The service provider was prompt, professional & very knowledgeable.
Carpets get clean and dry quickly
We still have stains that were not addressed or removed.
I have used you many times but this time the carpets did not come as clean as in the past. Noticed spots coming out as it dried. Maybe it wasn't pretreated well?? Friendly technician. Time as promised.
The way my carpets feel after the cleaning. No sticky residue.
No smell. Really lifted dirt.
I liked the use of Empowered Water with no residue. The technician, Victor, was courteous, friendly, and informative. Having my tile cleaned today. Hope it goes as well.
We like that it's chemical free and green.
the technician was very courteous and friendly but i was not pleased with the outcome of the cleaning of my rugs.
Excellent customer service from technician.
The tile and carpet looked amazing after the cleaning. The technicians were kind, engaged, and thorough.