Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 86555 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 27, 2017 — Rated 5 out of 10 by B.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I was not impressed with the tile cleaning. My friends said they had used another company that used a steamer that got down into the grout and cleaned it right up. This was just a buffer machine that went over the top.

Report a concern   March 27, 2017 — Rated 10 out of 10 by E.P. Zerorez Phoenix
What do you like about our products and services?

The services was great we had Victor who did an excellent job. Ask a lot of questions to help him do a great job. My carpet and tile looks great.

Report a concern   March 27, 2017 — Rated 10 out of 10 by T.S. Zerorez Phoenix
What do you like about our products and services?

Zerorez did a great job on my area rugs. No stiffness afterward. Im so happy. Casey did a really good job. Thank you.

Report a concern   March 27, 2017 — Rated 10 out of 10 by C.J. Zerorez Phoenix
What do you like about our products and services?

Fast, friendly and extremely helpful cleaning specialist

Report a concern   March 27, 2017 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Our traffic areas, which previously were still very noticeable after our cleanings, are now gone. Fabulous job!

Report a concern   March 27, 2017 — Rated 10 out of 10 by A.S. Zerorez Phoenix
What do you like about our products and services?

Kyle is a fantastic representative, quick, competent. Friendly and professional

Report a concern   March 27, 2017 — Rated 10 out of 10 by S.D. Zerorez Phoenix
What do you like about our products and services?

The rep was ahead of time, services were prompt and always had a smile.James Rallyl was very pleasant to do business with.

Report a concern   March 27, 2017 — Rated 7 out of 10 by S.M. Zerorez Phoenix
What could we do to improve?

The technician was an hour and a half early then the 2-4 time window I was provided, which put me in a bind seeing how I wasn't ready for him at that time. Your technician however was very nice and considerate.

Report a concern   March 27, 2017 — Rated 7 out of 10 by O.G. Zerorez Phoenix
What could we do to improve?

Send someone with more experiences with concrete answers to questions.

Report a concern   March 27, 2017 — Rated 10 out of 10 by Christy Newbaker Zerorez Phoenix
What do you like about our products and services?

My tile floors & carpets looked like new when the technician was done. He was very nice & professional & finished the job in less time than estimated.

Report a concern   March 27, 2017 — Rated 8 out of 10 by S.G. Zerorez Phoenix
What could we do to improve?

A little pricey.

Report a concern   March 27, 2017 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

The tech was right on time, efficient and professional.

Report a concern   March 27, 2017 — Rated 10 out of 10 by james craben Zerorez Phoenix
What do you like about our products and services?

The carpet came out better than I expected. Our carpet is old and was really dirty on the high traffic stairs and hallways. We were just looking to have it cleaned up a little so that we could live with it until we could replace it but it came out looking almost new. I don't see any of the spots that were there. Of course we still plan to replace it when we can but this will be much better until then. Also the employee who cleaned the carpets was awesome. He was friendly and did a great job.

Report a concern   March 26, 2017 — Rated 5 out of 10 by S.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Just didn't get my carpets as clean as I expected

Report a concern   March 26, 2017 — Rated 10 out of 10 by Brenda Nitchen Zerorez Phoenix
What do you like about our products and services?

The tech you sent out, Mariano, we very friendly and professional.
He worked extremely hard to get all our carpets clean.

Report a concern   March 26, 2017 — Rated 10 out of 10 by Lucas Villarreal Zerorez Phoenix
What do you like about our products and services?

Tanner the service man was great

Report a concern   March 26, 2017 — Rated 9 out of 10 by P.S. Zerorez Phoenix
What do you like about our products and services?

Respectable representative, clean and courteous.

Report a concern   March 26, 2017 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

They left the carpet looking new

Report a concern   March 26, 2017 — Rated 10 out of 10 by B.M. Zerorez Phoenix
What do you like about our products and services?

Employees are professional, courteous and knowledgable about the products and services offered. End result was clean and had no weird chemical smells. Technician did an amazing job.

Report a concern   March 26, 2017 — Rated 10 out of 10 by Margret Baumgardner Zerorez Phoenix
What do you like about our products and services?

My tile looks incredibly clean. I will definitely recommend your company. Thank you!

Skylar did a great job and he was polite and professional.

Report a concern   March 26, 2017 — Rated 10 out of 10 by N.B. Zerorez Phoenix
What do you like about our products and services?

Courtesy of person who schedules, Brandon is a jewel - has a real sense of humor.

Report a concern   March 26, 2017 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

Green and works great. Professional service and a great team

Report a concern   March 26, 2017 — Rated 10 out of 10 by K.R. Zerorez Phoenix
What do you like about our products and services?

Very professional

Report a concern   March 26, 2017 — Rated 10 out of 10 by K.T. Zerorez Phoenix
What do you like about our products and services?

Great service rep Dylan, very thorough.

Report a concern   March 26, 2017 — Rated 10 out of 10 by J.G. Zerorez Phoenix
What do you like about our products and services?

Convenience, cleanliness, price, and service were all outstanding!

Report a concern   March 26, 2017 — Rated 10 out of 10 by R.H. Zerorez Phoenix
What do you like about our products and services?

Your service guy was very professional and careful.

Report a concern   March 26, 2017 — Rated 10 out of 10 by Lynn Davis Zerorez Phoenix
What do you like about our products and services?

Efficient and friendly service. The technician was nice and really wanted to make sure we were happy with the results.

Report a concern   March 26, 2017 — Rated 10 out of 10 by Robert Beltramo Zerorez Phoenix
What do you like about our products and services?

Serviceman was very professional, very knowledgeable of product.

Report a concern   March 26, 2017 — Rated 10 out of 10 by H.H. Zerorez Phoenix
What do you like about our products and services?

So sorry to be this late giving you feedback. A few days after you, John, cleaned our carpet so fantastically I took a severe fall outside on some River Rock. My knees and hands took the brunt of the fall.
But, back to my feedback on your services....let me just say that I would not want to be without you. Our old carpets continue to be very acceptable after you get thru cleaning them. With your help they may last us for as long as we can stay in this house. Bottom line, you are stuck with us as your customer . :-))
Thank you for all the help and good service you have given us thru the years.
Sincerely, Name removed. (Recovering from the fall on clean carpets)

Report a concern   March 26, 2017 — Rated 10 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

Professional service, on time, quick and thourough.


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