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based on 86555 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very good customer service from both the customer service rep who scheduled our appt and our technician.
Good service - I was unable to open the email part about rating the technician. So I will say that my technician was Kyle and I rate his performance as 10.
The techs are very friendly, clean and professional! they took care with my carpet and worked hard to give my traffic areas attention! I highly recommend them. I love that this company calls a head the same day and lets you know when they will be arriving!
Appreciated that you all sent someone out to make things right.
The guy was super friendly fast and efficient told us about what he was using and everything and I like the fact that my carpet is not hard
I'm waiting to see if some the spots reappear! But the service was great, Tanner was very friendly and explained what he was going to do, and I appreciated the lack of a lingering odor. Jane Budrow
Service was excellent. The results were great. I wouldn't use anyone else.
I noticed some spots on the carpet that I didn't notice before. And I had to go through and scrub them after the technician left. Now the technician was very professional and very polite. It wasn't till after he left and I went to go put the furniture back that I know to see spots. The spots were very easy to clean up and I was just wondering why the cleaning process didn't remove the stains ?
The tech that came to our house gave us a list of options and suggestions on how to best serve our needs. He did a fabulous job and our carpet and couch look so much better. Outstanding product you have coupled with great customer service.
I love it. Thanks.
Darren Trotter
I like that the carpet is not crunchy
Tech was awesome! Explained everything and was very efficient!
quality service
We like the customer service and the fact that there is no chemical residue. We also like the guarantee of them coming back out if we are not satisfied with work. We will use Zerorez in the future.
everthing
We had our tile floors cleaned and it was amazing that they looked brand new. The tech, Hayden was very knowledgeable and very nice to deal with. I will definitely become a repeat customer.
The technician was knowledgeable, on time, and did an excellent job both in work and explaining. Also the price was reasonable.
Speed, professional techs, great finished product
Dillon was great! The carpets look really good and he was able to get all my stains out.
The carpets are clean and fresh but not crunchy.
no chemicals were used...
Quick work, we'll done and explained. Floors look great and company is recommended by flooring companies.
Quick and clean.
Customer service
Quoted price over the phone did not exceed what the technician priced. Arrived and completed work within expected time frame. Quality of cleaning exceeded expectations.
Professional and great service
No chemicals. Safe for pets.
It was fast and the staff is friendly
no residue or smell after work was completed, rep was pleasant and efficient. My carpet looks great!
the best carpet and travertine cleaning available.
The results were better than expected, the representative was thorough, and the price was reasonable.