What our clients think of us!

Our technician Trey Roberts was very professional and went above and beyond to clean my one room that our pet had soiled.
I was so pleased at how he approached the problem and was able to remove all odors. I would highly recommend
Zerorez because of highly dedicated employee like Trey!

The work was done professionally. The person came on time, explained the process and did the work.

The appointment was to clean carpet and travertine tile. Immediately upsold on sealant etc for tile. Tech lamented that he has a big day of tile. Way more work than carpet. He was pleasant but very slow. Had an area of candle wax in carpeting. Asked if he had temp high enough. Said he wasn't sure how to get it out but temp on his truck was only 120 and normally zerorez was much hotter around 200. After working in the kitchen he said the tile had been top coated and he called his supervisor. He then declared that he was stopping and I could talk to a woman in the phone for a $60 credit for the next time they came out. Main part of living area, dining and bathroom not cleaned. Still charged me $470 for less than 700 square feet. Not happy. I have a mess now and will wait four weeks on my tile installer to come out. If you really only want to do carpet, then be straight up. This was not only a waste of time and money, it was a huge disappointment. Surely you can spot test to examine tile to know if you are qualified to do the job at hand.

Very effective cleaning. Carpet looks and feels new! Representative was very courteous, professional, and a pleasure to work with.

Carpet is a bit crunchy in certain spots unlike our first time with you guys.

Not your fault but I had you out to get a smell out of a carpet in a house I just bought. The smell was worse after. So now not only am I replacing carpet but I paid 180 dollars to clean carpets in the trash. So I can't give good feedback but I wouldn't so it was your fault.

Very professional and courteous. Also very quick but thorough.

Technician was prompt, professional and asked for clarification regarding previously service.

professionalism, ease in scheduling

We like using Zerorez in our church nursery and toddler areas because we can trust that the cleaning process is very safe for our little ones.

You did what you promised. The tiles and grout were well cleaned, the technician arrived in time, explained the cleaning process in detail. Job well done?

Fast and friendly

Fantastic service was very happy.

I like that there is no soap injected into the carpet. Price is fair. Gentleman who came was polite and finished the job in a timely fashion.

you always do a great job and you don't use harsh chemicals

You didn't disappoint but I have had my carpets cleaned by other companies who did just as good a job.

Punctuality and speed at which the job got done. I am very happy with your services.

Prompt, polite, thorough, friendly, the carpets look great

Our tech was very personable and knowledgeable. He had our carpet and tile/grout done in a very timely manner. All our floors look Great! No mess to contend With!

I like the ease of appointments. The professionism of employees, the care they take while in your home, and the quality of their wok.

I was dissatisfied with my technician. He acted like he would rather be anywhere else than cleaning my carpets. The technician I had almost two years ago was very personable. This young man has a lot to learn about dealing with the public.

Took two phone calls to get service in the first place. Dillon came to clean the carpet. I paid with a credit card and asked for a email receipt. He stated he would send one . None received that day. So the next day I called the office and they said they would send one. The service was Monday. It is now Wednesday night and still NO receipt. Also I have looked on Google for a email address to ask for a receipt and none to be found. Only phone numbers that put you on hold . Very Poor customer service. Give me a call at Phone number removed. Or send me your email address to. Allbush@ MSN.com.

Very professional service and amazing results!

Very quick but through and personable.

we're very happy with the results of the tile cleaning and carpet cleaning. It feels so good to be able walk around barefooted.
we have a dog that has allergies and she is not effected by Zeroez's process and products. Hayden was very helpful and explained the process thoroughly.

I really enjoyed the quality of products used

Outstanding service! Our carpet tech, Kyle was amazing, cannot speak highly enough about him and our entire experience with Xerorez. We will definitely recommend them to all our friends!

The employee who came was very professional, polite and informative.

You find ways to drive up the price over such small things. Example you quote me a price to clean a chair and just because my chair is "larger" then "average" you charged $30 more! How much longer could it really have taken 5 mins tops. Your true cost is time so just set a price, same with a hallway or steps. I would get it if I had 50 steps but 18 vs. 15 come on... I guess it comes down to this, is it more important to get $30.00 from a customer because the chair is a little "larger" then what you call normal. Or to have a repeat customer. HOpe the 30 dollars was worth it...

There was absolutely no smell during or after the cleaning. The carpet dried within a few hours and was easily vacuumed today to make it look even better.