Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 86555 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 17, 2017 — Rated 10 out of 10 by L.R. Zerorez Phoenix
What do you like about our products and services?

that you use no chemicals and the finished product is fluffier and soft!!

Report a concern   March 17, 2017 — Rated 10 out of 10 by Shawn Rutan Zerorez Phoenix
What do you like about our products and services?

The technician was friendly and took his time to make sure the job was done to my satisfaction.

Report a concern   March 17, 2017 — Rated 9 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

I like the fact that the technician took care of the walls a provided socks for the house and did a good job.

Report a concern   March 17, 2017 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

The employee (John) did an excellent job!

Report a concern   March 17, 2017 — Rated 9 out of 10 by S.P. Zerorez Phoenix
What do you like about our products and services?

Chemical-free. Moderately priced. And good technicians​

Report a concern   March 17, 2017 — Rated 10 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

Environmentally clean, great service, fairly priced

Report a concern   March 17, 2017 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

How professional and courteous everyone was

Report a concern   March 17, 2017 — Rated 10 out of 10 by Michael OHara Zerorez Phoenix
What do you like about our products and services?

Efficient,timely, very professional and good results. Was skeptical of a cleaning process without soap and chemicals, and was pleasantly surprised. The overall appearance is the nicest appearance and much softer feel than any prior cleaning. The carpet is original and 20 years old, so it's nice to get another couple years of life out if it.

Report a concern   March 17, 2017 — Rated 10 out of 10 by Amber Bell Zerorez Phoenix
What do you like about our products and services?

My carpet looks amazing and dried super fast!!

Report a concern   March 17, 2017 — Rated 10 out of 10 by S.K. Zerorez Phoenix
What do you like about our products and services?

your process cleans better and the carpet stays clean longer than with the types of cleaning that I have used.

Report a concern   March 17, 2017 — Rated 6 out of 10 by K.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

My appointment was for 4-6pm. I received a call at 3:00 to tell me he was 5 minutes away. I explained that I was at the hospital with my father who was having chemo and that I would not be home until 4 which is why I set the appointment for 4:00. She told me that she would contact the driver and tell him not to come until 4:00. Next thing I know, my daughter is calling me frantic that the cleaner was there. Im sure some people love when you guys are early but I specifically made the appointment for when I would be home. I ended up having to leave my dads chemo to go let the carpet cleaner in. I was not completely ready for him. Also, I only pointed one stain I was concerned about where the dogs were licking and that stain is still there???

Report a concern   March 17, 2017 — Rated 5 out of 10 by J.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

There were a few dark areas on the couch that did not come clean.

Report a concern   March 17, 2017 — Rated 10 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

On time, friendly and the results were ready!

Report a concern   March 17, 2017 — Rated 10 out of 10 by Pennie Bonnett Zerorez Phoenix
What do you like about our products and services?

Best carpet cleaning ever and reasonable pricing.

Report a concern   March 17, 2017 — Rated 5 out of 10 by L.V. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I don't know. I had heard such great things. Maybe my expectations were too high.

My carpet is only one year old. My carpet is a premium carpet. There are only three people living in my house, and I don't have any pets. I vacuum 2x a week. I expected the carpets to come out way cleaner than what they did.

I felt to keep my expensive carpet looking real nice, I would pay for a more expensive service, but I definately didn't see a better result.

Report a concern   March 17, 2017 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

Friendly staff great results

Report a concern   March 17, 2017 — Rated 10 out of 10 by Carol Busse Zerorez Phoenix
What do you like about our products and services?

Dallin Bowman did the best job we have had done by your company.Used your company 3 times now. He did a very good job.

Report a concern   March 17, 2017 — Rated 10 out of 10 by P.H. Zerorez Phoenix
What do you like about our products and services?

Helpful, easy to work with, did an excellent job. I can't believe how good these old carpets look

Report a concern   March 16, 2017 — Rated 10 out of 10 by S.L. Zerorez Phoenix
What do you like about our products and services?

The young man did a wonderful job. I will definitely use Zerorez again in the future.

Report a concern   March 16, 2017 — Rated 10 out of 10 by Maureen Schmidt Zerorez Phoenix
What do you like about our products and services?

Excellent service, and very nice personal that perform the in house service.

Report a concern   March 16, 2017 — Rated 10 out of 10 by T.Q. Zerorez Phoenix
What do you like about our products and services?

My carpets look amazing and no crunch at the end. Great customer service

Report a concern   March 16, 2017 — Rated 10 out of 10 by N.B. Zerorez Phoenix
What do you like about our products and services?

Did a great job and was very knowledgeable about any questions I had.

Report a concern   March 16, 2017 — Rated 10 out of 10 by R.G. Zerorez Phoenix
What do you like about our products and services?

Quality products and excellent customer service

Report a concern   March 16, 2017 — Rated 10 out of 10 by Yvonne Borak Zerorez Phoenix
What do you like about our products and services?

Excellent customer service by James , a very courteous gentleman. He walked the area of needed service and he reassured me that he would take care of everything. I felt very confident that I was going to receive a great service.

Report a concern   March 16, 2017 — Rated 10 out of 10 by Jolyn Berryman Zerorez Phoenix
What do you like about our products and services?

My carpets look fantastic!

Report a concern   March 16, 2017 — Rated 8 out of 10 by M.M. Zerorez Phoenix
What could we do to improve?

Better pretreatment

Report a concern   March 16, 2017 — Rated 10 out of 10 by B.P. Zerorez Phoenix
What do you like about our products and services?

I was very suprised how much of the stains your products were able to take off. My carpets were full of grease tracks. It was amazing.

Report a concern   March 16, 2017 — Rated 10 out of 10 by M.R. Zerorez Phoenix
What do you like about our products and services?

The entire experience was first class. Both Renee and John did an outstanding job and the carpet looks virtually brand new. Thank you for providing world class service.

Report a concern   March 16, 2017 — Rated 9 out of 10 by R.R. Zerorez Phoenix
What do you like about our products and services?

The staff members was organized and did a fine job.

Report a concern   March 16, 2017 — Rated 10 out of 10 by Amanda Martin Zerorez Phoenix
What do you like about our products and services?

My carpet looks brand new, it only took a couple hours to dry instead of a few days. The carpet is not crunchy or stuck together.


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