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based on 86555 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Easy scheduling, great follow up. Showed up when they said they would!!
The service tech was fantastic-- polite and did a great job!!
Everything !! Very good customer service
The custimer service was exceptional. When I initially called, I was advised there was an extra fee due to the fact that I was outside the service area., However, the service advisor promptly told me there was a coupon for 15% off. On the date of service, the technician was a half an hour outside the time frame of my appointment. The service advisor called and offered cleaning for an extra room for free.
Friendly and professional service. It was quick drying with no residue. My carpets look great.
Every service technician I have had with Zerorez has been very polite, efficient, knowledgeable and kind to our dogs! Both in Phoenix and Spokane, Washington...I tell everyone I know about Zerorez. Only company I use for cleaning our carpets. Judy
I like how it cleaned my tile
I like that my carpet feels soft and looks great after cleaning. Also, our technician James was knowledgeable, personable and efficient.
Already knew about your product and chose to use you again, repeat customer.
No chemicals, areas dry fast, fair price, friendly and knowledgeable employees.
Kyle was very nice and personable.
No chemicals, and you still got all of the stains out!
You guys have a great product and the service was excellent
Your product is so good. Love the reason you don't use harmful product.
The young man that cleaned are carpets was very professional, and he did an excellent job. I love that Zerorez is non toxic and leaves no soapy residue.
No smell
No chemical and very good cleaning. The representatives was awesome very friendly and personable
You're just good
The process was great! I enjoyed Hayden. He was not pushy with any sales. He gave me his honest opinions on things.
Excellent customer service
No strong chemicals
The carpet looks brand new again - it hasn't looked this good in a while.
I was in the hospital when the tech arrived. I'm disappointed in how fast he did his job. He was here less than 30 min to clean my whole bottom floor of my house.
I don't like that the technician doesn't put booties over his shoes. I know most places don't but you can't help but feel like he is washing his shoes on my carpet.
The two techs that did the work were very professional and efficient. They got the job done quickly and the carpet looks great!
My carpets come out very clean. The house smells good after you are done, no chemicals. Your staff is the best!!. The people that come to the house are VERY courteous. If anyone asks about carpet cleaning you are my answer. I use you at least once or twice a year.
Flexibility to change details of service while at the home.
Zerorez always does a great job on our carpets. They get out dirt and stains that other carpet cleaners haven't been able to.
He was, did a good job.
Jeff was friendly and helpful and answered questions I had about the carpet cleaning. It looked very nice after it was cleaned.
Easy to schedule, seemed to do a good job, courteous technician, arrived on time. No hassles.