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based on 86555 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
He was fast, courteous, and did a great job
The customer service was great! From making the apt over the phone, to the technician on the day of service
Excellent customer service. Our technician was great, very professional andfriendly
easy of scheduling, staff are helpful.
Professional,honest,and friendly employees
Very professional technician that shared his knowledge. Great value! I'd recommend Zerorez to anyone!
carpet and tile was not cleaned very well
Carpet looks wonderful. Tech Andrew did a great job & was very nice.
Everything, service was amazing and the carpets came out perfect.
This was my first time using Zerorez. I was very pleased with making the appointment. The phone contact before arriving, and the quality of service.
Dustin was very professional, answered our questions and did an amazing job.
Our carpets look almost new.
The professionalism of the technician and the on time nature
That it dries quickly and no reside.
The evening after our carpets were cleaned, I vacuumed our floors and filled the vacuum THREE times. Clearly, the carpets were not clean.
Prompt, efficient, good quality
I like that there is no chemical residue as I have 3 dogs
Dustin was great! He was on time, worked hard and communicated with me on what he was doing. He also suggested a product that I purchased and love it! He also cleaned our leather chair and did a great jo.
I WAS NICE AND DRY IN A FEW HOURS.
The man would did the job was very nice and did a good job.
We have used Zerorez before so our decision to call again was easy. This time we had our sofa, chair and an area rug cleaned. The difference is, once again, amazing! I do find it necessary to express that it does make you take pause when the tech must manually enter my credit card information into his PERSONAL cell phone. I really did not find this acceptable is the biggest reason why my response above isn't a higher rating. Why do they not have a 'square' or other type of swipe? This seemed a bit unprofessional and an area of concern.
Very professional ... Paid attention to detail
Great friendly service with outstanding outcome. Our carpets have never looked better!
carpet looks great without the soappy feeling
friendly, prompt, was what said it would be
No chemicals used. Excellent service by Kyle!'
You keep a standard of excellence, and follow through until there is 100% satisfaction by the customer.
Did a good job on spots and stains. Was not very wet like other processes....dried quickly. Technician was knowledgable, explained the process, took care while working in my home.
The carpets were very clean!
Clean carpets, superior service, friends staff and no residue!
Our carpets may be sanitized, but disappointed in a few areas where I thought it would lift stains? The tech said it was "wear"? The customer service was very nice and the tech was professional, but not impressed with the results for the cost.
The tech did a great job but when the phone quote is 4 x less than what the actual bill was, that's a problem!! If you want details please feel free to call me.