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based on 86555 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent service
Well unfortunately, I was told it was supposed to be zerorez so when I walked around and felt crunchy carpet it seems as though there is definitely residue. Plus when I left he was spraying a soap of some sort on the carpets which means once again leaving a residue. He also told me he was going to vacuum it, after he had already washed it. every carpet cleaner I have ever used vacuumed first then cleaned. The carpets still looked matted and not freshened up at all. For the amount of money I paid, I was very displeased with the outcome. Would not use this service again.
Dried quickly and was pet safe
We were trying to clean our tile and grout with no success. A friend suggested zero Rez and so we scheduled them for our project. The crew that was sent to us did an incredible job.....our tile and grout look like brand new. As a bonus our house even has a fresh like new scent to it dine all the grout residue is finally gone. I highly recommend this company. I wish there was a higher grade to give the team.
My service rep Paul, would not give up until he got our stain out. Very happy with his service.
Carpet looks great and service person was great and very professional.
I love that there are no chemicals!
1) equipment dragged over newly planted cactus
2)equipment leaning against newly painted walls
3) dripping water left on newly painted floor moulding
4) a 1400 sq ft house cost 627.00 to clean !! You get nickel and dimed to death !!!
5) a can of grout sealer costing $17.95 cost us $105.00 to spray around !! (unused can taken by Peter)
Timely, friendly, did a great job
I hear these guys advertising on KFYI every day. I finally got around to calling them. While they didn't arrive at the agreed upon time, they did call to make me aware of the delay. They also managed to finish up very close to the time they said they would finish, even though I added some more work for them to handle on the spot. They made the changes without hassle and got the office clean. The cleanliness compared to soapy cleaners is remarkable.
The floor is not wet and dries very quickly
The quality of the results and the professionalism of the technician were both outstanding.
The cleaning products have no smell.
Job was completed exactaly as advertised.
Carpets cleaned looked amazing
Tech Richard was great! On time and did a great job, house looks great.
Excellent customer service. Our carpet looks great. Thanks for doing a great job James.
Very well done
Joseph, the young man who cleaned our carpets was very courteous and professional, he did a good job.
They charged me the same amt I was quoted over the phone. I over paid. I decided to not do my master bedroom.... Rip offs. And I still have a ton of stains
I have used you 3 times and I'm very impressed with the quality of work. I am also very happy with the fact that you cancel an appointment on me and made good with a comp cleaning. I will highly recommend you to anyone with needs carpet cleaning.
Fast and fantastic cleaning without being sold services I didn't ask for.
Fast dry time and looks great.
My tile and grout look new. Robert did a great job!
no chemicals or residues.
on quick and efficient
The spots that were there before disappeared for a day and came back the next day. The carpets were crunchy in certain areas throughout the home. I'm not one to complain, but I was disappointed. Especially when you're paying $200, you expect a lot.
Fast response. Easy online scheduling.
Friendly employees, quality work.
My carpets are not much better than when the tech started. I had a couple of stains that he worked hard to get rid of, but at the same time he left behind spots on the carpet from areas that he had pre-treated. The endges of my carpet are still showing the dinge and discoloration of dirt and grime. I have used zerorez one other time, which I was very pleased with the service,product and technician. This tells me that the tech was terrible this time. Not sure that he even used the product on the carpets. I am very disappointed. I should have know when he called the second time stating he could not find my house, after the first phone call I gave him specific instructions on which roads and directions to take.