Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84589 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 17, 2017 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

I love the fact that my kids and animals can be on my carpets right after service because there aren't harsh chemicals used.

Report a concern   January 17, 2017 — Rated 10 out of 10 by D.H. Zerorez Phoenix
What do you like about our products and services?

The carpet was very clean and the room smelled fresh. The carpet also dried quickly. Also, the technician, Robert, was very polite and respectful. I was very impressed with the whole experience!

Report a concern   January 17, 2017 — Rated 10 out of 10 by Amy Riter Zerorez Phoenix
What do you like about our products and services?

The individuals who came and cleaner our carpet and furniture were incredibly kind and professional. Plus they got the big blue stain out of my brand new carpet! :)

Report a concern   January 17, 2017 — Rated 10 out of 10 by Judy Newbould Zerorez Phoenix
What do you like about our products and services?

My carpet is clean without any "crunchies" Tech was professional and did a great job.

Report a concern   January 17, 2017 — Rated 10 out of 10 by Tammy Wojnarowski Zerorez Phoenix
What do you like about our products and services?

They came in and were honest about what they could do,answered all my questions and my total cost was well worth the clean. Billy and Allie were awesome and friendly

Report a concern   January 17, 2017 — Rated 10 out of 10 by T.O. Zerorez Phoenix
What do you like about our products and services?

Everything

Report a concern   January 17, 2017 — Rated 10 out of 10 by E.S. Zerorez Phoenix
What do you like about our products and services?

Fast and thorough

Report a concern   January 16, 2017 — Rated 10 out of 10 by S.P. Zerorez Phoenix
What do you like about our products and services?

Service tech arrived on time and performed the cleaning task promptly. He was knowledgeable about the product and service, and about future care of our tile floors. The floors looked so much better than we expected and they felt so clean. We would definitely recommend Zerorez to our friends.

Report a concern   January 16, 2017 — Rated 10 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

Friendly, knowledgeable technicians, love the way my carpet looks and feels.

Report a concern   January 16, 2017 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

Great customer service!

Report a concern   January 16, 2017 — Rated 10 out of 10 by M.F. Zerorez Phoenix
What do you like about our products and services?

The technician was friendly and professional. Right on time. Explained about his company and how it works. Got to work and went above and beyond what he needed to clean the carpet. It looks like new. Definitely wld use zerorez again.

Report a concern   January 16, 2017 — Rated 10 out of 10 by M.W. Zerorez Phoenix
What do you like about our products and services?

My tech Brian did an awesome job. He was on time, very knowledgeable and friendly.

Report a concern   January 16, 2017 — Rated 10 out of 10 by T.R. Zerorez Phoenix
What do you like about our products and services?

Technician explained the process, was very professional and did an excellent job! I like the fact that no harsh chemicals are used, and results were excellent.

Report a concern   January 16, 2017 — Rated 10 out of 10 by David Newman Gensis invest property Zerorez Phoenix
What do you like about our products and services?

Quality of product.
Professionalism of technician.
Value for $ spent.

Report a concern   January 16, 2017 — Rated 9 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

Truthfully, this is my first time using the product; but so many people recommended the company that I am going on their experience .
I do not have my carpets cleaned often enough to have a qualified opinion

Report a concern   January 16, 2017 — Rated 10 out of 10 by J.F. Zerorez Phoenix
What do you like about our products and services?

Carpets are not saturated with chemicals and retained water. Drying is quick which allows for uninterrupted family activities in the home

Report a concern   January 16, 2017 — Rated 5 out of 10 by A.T. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Grout looks great but tile was left with a white to clear film; after three times mopping it myself, I have called back for it to be fixed.

Report a concern   January 16, 2017 — Rated 10 out of 10 by R.C. Zerorez Phoenix
What do you like about our products and services?

Zerorez is fast, professional and they do an excellent job.

Report a concern   January 16, 2017 — Rated 10 out of 10 by R.L. Zerorez Phoenix
What do you like about our products and services?

Dylan great technician.

Report a concern   January 16, 2017 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

Great job very perfessional

Report a concern   January 16, 2017 — Rated 10 out of 10 by H.E. Zerorez Phoenix
What do you like about our products and services?

Environmental friendly, no soapy residue.

Report a concern   January 16, 2017 — Rated 0 out of 10 by K.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Area rug is crunchy after drying. I was told there would be no guarantee since my dog got sick in it and I did not want to have it sent out for $6 a foot. My couch has a musky smell and there are still marks on the pillows after the cleaning. Complete waste of $184.

Report a concern   January 16, 2017 — Rated 10 out of 10 by C.C. Zerorez Phoenix
What do you like about our products and services?

Carpet looks amazing when they are done, and the service is on point.

Report a concern   January 16, 2017 — Rated 10 out of 10 by K.T. Zerorez Phoenix
What do you like about our products and services?

Carpet looked wonderful and Kevin was very professional!

Report a concern   January 16, 2017 — Rated 10 out of 10 by W.R. Zerorez Phoenix
What do you like about our products and services?

Customer service was great from start to finish. The customer service rep who assisted us in scheduling the appointment was very helpful and nice. She was new in that position, but it was only from her telling me that I would have known. She worked hard to get me the answers to my questions. The tech who came to do the cleaning was a nice guy, professional, and was time efficient and thorough! It was nice to have a clean couch, floors, and tile again. We felt refreshed-- like it was a new home all over again. This wasn't our first time using Zerorez, but one thing is for sure, it wont be our last!

Report a concern   January 16, 2017 — Rated 10 out of 10 by John Herkenhoff Zerorez Phoenix
What do you like about our products and services?

The technicians were very friendly and did a terrific job!!

Report a concern   January 16, 2017 — Rated 10 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

Quick, professional!

Report a concern   January 16, 2017 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

No strong odors, great results and carpets stay cleaner longer. Also, friendly helpful technicians like Steve Klages.

Report a concern   January 16, 2017 — Rated 10 out of 10 by B.H. Zerorez Phoenix
What do you like about our products and services?

Your technician could not have been better. Great job and done efficiently. Thanks for a job well done.

Report a concern   January 16, 2017 — Rated 10 out of 10 by T.C. Zerorez Phoenix
What do you like about our products and services?

They work. Technicans are polite and do a good job


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