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based on 84589 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Do a good job, and like the cleaning products you use
I like no residue is left behind.
I like that you don't use soaps, I like the brush you guys use and the carpet did not come out "crusty" as the tech mentioned. He said that was a lot of the feedback and he was absolutely right!
Natural Safe and effective
You guys are awesome!! Used you a couple of times now and always the best service. I recommend you to all.
Quick and easy. Dries fast!courteous workers!
It was easy to schedule services around my busy schedule; I hadn't moved in yet & was able to arrange for a friend to grant the technician access to the home & he locked up when finished. The stained carpets were almost new when he was done & there was no heavy chemical smell left behind. The carpet dried quickly.
Easy to get appointment.Service tech was very knowledgeable and friendly.
You guys did exactly what you said you would do, for the price your quoted, and at the time you quoted. Nice - very nice.
Knowledgeable, competent, punctual and friendly staff--from the person who answered the phone, Shea, to the technician who cleaned our carpet, Steve! Shea was kind and helpful; Steve was personable and very knowledgeable about your products as well as the structure and wear of carpet. I appreciated both people.
My carpets don't smell like soap and don't crunch for a few days after cleaning them. Thanks!
Zerorez has a very positive and professional business model. Their staff is very pleasant and knowledgeable. My tech was prompt and did a fantastic job on the carpet and the tile. As a repeat customer on many different properties, I will definitely use their services in the future!!
very happy with results. friendly, on time and very neat.
Everything came out very clean when we thought the carpets might not be salvageable, the service man was very respectful, and the carpet dried very quickly.
It cleaned well
Excellent Service...Tech was great...very polite and friendly and overall very professional.
All the staff from call center to service techs are always pleasant and friendly. Job is very professional.
I love how clean my carpets feel after the Zerorez process. Everyone that works for Zerorez is polite, helpful and knowledgeable. Our technician, Kyle, explained the process and answered all question I had. He was very pleasant and helpful. I hope he stays with you for awhile!
I understand that it might be more difficult to get stains out but you should charge more for it.
The service this time was hundred percent better than the last the service tech that was sent out last October. The tech that came out yesterday appeared to take pride in his work along with his team leader. When we call for services again I want the same tech or techs. Do not send anyone else. We are extremely pleased with the results. Thanks.
Service was great and floors looked clean
I have always had a good experience with Zerorez. The people are very professional, yet friendly and I know that my carpets are cleanest they can be when done.
I love the way it leaves the carpet looking and feeling
I checked the areas done at night with a black light and saw the job was not even in all areas. It does look ok in daylight so I am satisfied. I am not sure if this process is adequate for 20-30 year old carpet. Nothing else needs to be done.
Professionalism, ease of appointment making and notification when technician will arrive.
Great results with your cleaning!
My Zerorez tech was very professional and thorough he was honest about stains that wouldn't come out. (Paint) The carpet looked beautiful!
No residue. Sam was a great guy.
Very polite and tells you step by step on what's going to happen will definitely recommend to friends and family....

It was effective, at a good price and the tech was on time and very helpful.