Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84589 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 25, 2017 — Rated 9 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

Friends recommendations and non-chemical products

Report a concern   January 25, 2017 — Rated 10 out of 10 by E.M. Zerorez Phoenix
What do you like about our products and services?

Kyle was fabulous very friendly and profrssional

Report a concern   January 25, 2017 — Rated 8 out of 10 by J.P. Zerorez Phoenix
What could we do to improve?

just waiting on whether it picks up dirt again as that's why I wanted to try you

Report a concern   January 25, 2017 — Rated 10 out of 10 by H.B. Zerorez Phoenix
What do you like about our products and services?

Luis did an excellent job!!

Report a concern   January 25, 2017 — Rated 8 out of 10 by J.S. Zerorez Phoenix
What could we do to improve?

Did a good job.

Report a concern   January 25, 2017 — Rated 4 out of 10 by D.W. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I can't honestly say I am impressed with the outcome of my rug. I bought a used rug that had obviously seen better days, so I had heard on the radio that this was the best company. My rug cleaning for my 9x12 rug did not meet the required $74 minimum for a home visit, so I asked if I could keep money on file for next time (guaranteed additional services!) but that apparently that was not an option. So I ended up paying an extra $12 just to be able to get the service. Now, maybe My expectations were too high, but My rug doesn't look much different then before the cleaning. I would have been very interested in putting that additional money towards a deeper clean if it would have been offered. The customer service and product knoledge was great. But the outcome is nothing to brag about.

Report a concern   January 25, 2017 — Rated 10 out of 10 by K.R. Zerorez Phoenix
What do you like about our products and services?

They cleaned the carpet really well, no residue, no smell and the carpets died very quickly.

Report a concern   January 25, 2017 — Rated 10 out of 10 by Jennifer Taylor Zerorez Phoenix
What do you like about our products and services?

The service man did an awesome job!

Report a concern   January 25, 2017 — Rated 10 out of 10 by T.R. Zerorez Phoenix
What do you like about our products and services?

Not as wet and smelly

Report a concern   January 25, 2017 — Rated 10 out of 10 by A.B. Zerorez Phoenix
What do you like about our products and services?

Very thorough cleaning job and nice technicians.

Report a concern   January 25, 2017 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Service, Timeliness, Product and Instructions, Technicians, and Appointment desk.

Report a concern   January 25, 2017 — Rated 8 out of 10 by D.C. Zerorez Phoenix
What could we do to improve?

Lower your price

Report a concern   January 25, 2017 — Rated 10 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

I cannot believe how clean my sofa came out, I thought it was a lost cause.

Report a concern   January 25, 2017 — Rated 10 out of 10 by B.B. Zerorez Phoenix
What do you like about our products and services?

They showed up on time, were very professional and did a great job!

Report a concern   January 25, 2017 — Rated 10 out of 10 by H.S.P. Zerorez Phoenix
What do you like about our products and services?

very polite service man. he was efficient and tidy.

Report a concern   January 25, 2017 — Rated 10 out of 10 by B.A.L.W. Zerorez Phoenix
What do you like about our products and services?

We like the non chemical base that is good for the environment. Peter was highly professional and kept us informed throughout the process. We have already recommended you to our next door neighbor. We will be using you in the future.

Report a concern   January 25, 2017 — Rated 10 out of 10 by C.T. Zerorez Phoenix
What do you like about our products and services?

We've had Zerorez clean our carpets and our tile floor since moving here 8 yrs. ago. Very professional and respectful of the premises and of their clients. Have recommended them to our friends many times.
Brandon did an excellent job and we hope to have him return the next time that we have our carpets cleaned!

Report a concern   January 25, 2017 — Rated 0 out of 10 by S.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Too Costly to clean such a small area. This is a court home with 2 small bedrooms a short hallway and 9 steps. Without moving furniture or floor lamps, which you did not, the area cleaned might be equal to 1 room? Maybe smaller? $198 was charged without even reviewing/ examining the area to be cleaned. Crew was there maybe 30 minutes.
The crew was friendly and professional and careful with their equipment.
Russ Last name removed
4928 E Hazel Dr #1
Phone number removed

Report a concern   January 25, 2017 — Rated 9 out of 10 by J.K. Zerorez Phoenix
What do you like about our products and services?

Though & quick

Report a concern   January 25, 2017 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

The carpets and tile were very clean.

Report a concern   January 24, 2017 — Rated 10 out of 10 by A.G. Zerorez Phoenix
What do you like about our products and services?

The products that are used are not harmful and safe. I really enjoyed our service man he was detailed, thorough, and nice.

Report a concern   January 24, 2017 — Rated 10 out of 10 by S.P. Zerorez Phoenix
What do you like about our products and services?

Hard working polite service man and the carpets look great!

Report a concern   January 24, 2017 — Rated 10 out of 10 by S.K. Zerorez Phoenix
What do you like about our products and services?

they aren't chemical based and don't have artificial smells

Report a concern   January 24, 2017 — Rated 10 out of 10 by J.T. Zerorez Phoenix
What do you like about our products and services?

The Tech was very informative, punctual and professional. The carpets look great!! I would
highly recommend our tech, Dustin and the company.

Report a concern   January 24, 2017 — Rated 10 out of 10 by D.H. Zerorez Phoenix
What do you like about our products and services?

Carpet is soft and stains stayed gone. Tech was very nice, friendly and knew what he was talking about. We will you use again for the carpet and will be calling soon to have the tile cleaned. GOOD JOB
Zerorez !!!

Report a concern   January 24, 2017 — Rated 10 out of 10 by N.G. Zerorez Phoenix
What do you like about our products and services?

On time. Efficient.

Report a concern   January 24, 2017 — Rated 10 out of 10 by R.P. Zerorez Phoenix
What do you like about our products and services?

It's the only way to clean carpet.Simply the best.

Report a concern   January 24, 2017 — Rated 10 out of 10 by A.M. Zerorez Phoenix
What do you like about our products and services?

Good cleaning , reasonable pricing, friendly service.

Report a concern   January 24, 2017 — Rated 10 out of 10 by T.K. Zerorez Phoenix
What do you like about our products and services?

Great service. Fast. Friendly. Knowledgeable.

Report a concern   January 24, 2017 — Rated 10 out of 10 by Lisa Johnston Zerorez Phoenix
What do you like about our products and services?

Service and quality


Privacy Policy