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based on 84589 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Amanda was very professional the service above and beyond expectations I also told my neighbor about the great service and she's getting the schedule service for the 7th of February
It's a fresh and clean smell. It really cleans the carpet!! It made it fluffy again. It's sanitized and looks great !!
The service was great!! The tech that came out was very friendly, helpful and hardworking. I was very pleased with the service he provided. The person o spoke to about setting up the service was also very friendly and helpful.
Sam did a beautiful job on the carpets and the couch. They all look like new! I couldn't be happier!
I loved the prompt arrival of our tech. He also was efficient and explained what he was doing. Our carpets looked great and were dry in no time.
very clean old carpets. thanks
Long time repeat customer .....enough said
R
Low moisture left on the carpet. A nice clean young man did the work.
Great job and very honest about my floors and what could be done.
Friendly crew and always gets the pet stains out. Wouldn't use any other carpet cleaning services.
Abel was a tech who arrives on time, introduces himself, smiles, had booties and corner protectors in hand, asked questions prior to any work, asked to confirm work was acceptable in various areas and offered additional services we might value.
Certainly appreciate ionized water only product and natural cleaning spray prep.
Great service with no chemicals used.
Great job cleaning the grout- looks nearly new
Good customer service and gets very clean
Associate was great. Product smelled awesome
Very nice and professional and the room looked great after!
Love the water!
The carpets always look great after the cleaning.
Great services and very polite people.
Environmentally friendly, timely service, knowledgeable technicians
We paid extra to have a stain removed (that he said was pet urine) and it came back within a few days. All stains came back actually and area with the stains looks terrible.
I had 3 bad spots on carpets and all came out good. Your service was here on time and service was done quickly and agent was very professional.
Carpets feel really clean
Your people was really friendly did a good job. I will use you again
Product worked awesome, floors and grout are like new again, would recommend to all my neighbors and I would use Zerorez again in future, thank you guys for a great job done!!!
Carpet looks great and the staff is always very professional and efficient. I am always pleased with the outcome of their service.
My carpet looks great. Your workers are very informative, it's always nice to ask a question and get the answer right away. I would definitely recommend Zerorez.
The results were not as expected. Have had service by Stanley Steemer with better quality. Failed to do a carpet runner (which is usually done complimentary by SS) and was very surprised that while it's common sense that floors near carpets will be slippery there were no signs stating this.
Had carpet cleaned on Jan 2 by Jeff -- he did a great job in removing multiple spots particularly in the master bath area. Also, at my request, he cleaned a 6 in square area of my kitchen tile/grout. I subsequently scheduled grout cleaning and sealing in my kitchen area. This was done by Victor. Both Jeff and Victor were kind, courteous and knowledgeable about their business. I have already recommended your company to several friends and one has actually had their carpet cleaned. I also have a condo in Pittsburgh, Pennsylvania and am planning to call the Zerorez dealer in the Pittsburgh area to have carpets cleaned there. Thanks for a great service.
Everything!!!! Used Zerorez for several years and I have never been disappointed. Your techs are always personable but very professional and do a great job!!! Thank you!!!

I love the end result of using the empowered water! My carpets and anything I use it on is clean and sanitized. LOVE IT and customer service is outstanding!