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based on 84591 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Branden was excellent
The service was great! Victor was very thorough in explaining how the empowered water works, at explaining the carpet protection which I ended up going with, he also allowed me to use the demo bottle to sample it which was great. He also assured I was completely satisfied with his work. Made me feel like a valued customer. The service at my first experience wasn't so great, the technician rushed through everything, didn't explain anything, basically very in and out. Victor really turned it around, I was overly satisfied!
Quick, on time, professional.
I did not come home to a "funky" smell and the carpets dried very quickly. They practically looked brand new.
Just water, not chemicals
The room was dry just hours after the treatment and majority of the stains came up
on time very professional
The way everyone stayed in communication with me.
Fast, very friendly and very helpful. The service was excellent our carpets look great and I would highly recommend this company to anyone!!
You got stains out I thought would never come out. very polite and professional. thank you
Clean and no soap.
Carpets look and stay nice. We have used them several times before and always pleased.I even had them do our church, and they were very pleased,and especially how much quicker the carpets dried so they were able to put back the chairs and tables sooner.
Service was very good and prompt . Carpet looks very nice . Service tech did a good job .
I guess on newer carpets, Zerorez is ok, but on older carpets (in very good condition I might add), you cannot really see that the carpets have been cleaned.
Great Job
I really like that my carpets are cleaned without chemicals. There was a little mix-up with the arrival time of the gentleman that did the cleaning, but we worked with it. I think the office tried to call me early in the morning to change the time, but did not leave a message.
I'm happy with the way they turned out, even though the carpet is really old, it looks 10 times better.
As a first time Zerorez client I was very impressed with the young man who came to my home. He explained the entire cleaning process to me, prior to starting the cleaning he pointed out what he thought might be problem areas. He was polite, professional and certainly very knowledgeable. He did an excellent job with my carpet and there was NO chemical smell either during or after the cleaning.
All water and Amanda was so detailed and answered all my questions
Quality
Friendly people that know their stuff and my carpets feel clean and not stiff.
Techs were friendly and helpfull
No chemicals
All is good. The second technician was awesome! I love him. He was able to remove all of the stains.
The carpets and floors look, feel and smell clean.
A good experience from start to finish. Our tech was informative and very kind.
the guy who cleaned the carpet was very nice helpful courteous and on time loved it
On time and quick polite service.
no detergent; very prompt ; knowledgeable and friendly tech
They work. Carpet is always clean and fresh
Safe