Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84592 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 16, 2017 — Rated 10 out of 10 by D.D. Zerorez Phoenix
What do you like about our products and services?

Clean carpet with fast friendly service.

Report a concern   February 16, 2017 — Rated 8 out of 10 by D.L. Zerorez Phoenix
What could we do to improve?

We didn't think the grout in the kitchen was as clean as when it was cleaned before.
It seems like the price was very high.

Report a concern   February 16, 2017 — Rated 9 out of 10 by Z.M. Zerorez Phoenix
What do you like about our products and services?

The service was excellent. Great technicians who were kind, respectful, and made sure my carpets got the treatment needed.
The problem areas became clean. The carpet looks brighter and clean. The service went fast and they did a great job.

Report a concern   February 15, 2017 — Rated 10 out of 10 by P.B. Zerorez Phoenix
What do you like about our products and services?

Timely service, friendly employees. Good results

Report a concern   February 15, 2017 — Rated 10 out of 10 by J.T. Zerorez Phoenix
What do you like about our products and services?

Carpet looks like new and staff was very courteous and professional. Would definitely recommend Zeroeez.

Report a concern   February 15, 2017 — Rated 10 out of 10 by N.H. Zerorez Phoenix
What do you like about our products and services?

Terrific service, everything explained to me, clean rug and floors!!!! All ready gave your name to 3 different people.

Report a concern   February 15, 2017 — Rated 10 out of 10 by B.G. Zerorez Phoenix
What do you like about our products and services?

Very clean result with no odor or smell! Carpets Lok betet than new!

Report a concern   February 15, 2017 — Rated 10 out of 10 by H.F.K.I. Zerorez Phoenix
What do you like about our products and services?

Punctuality of service member, and cleanliness of carpets when they are done. Friendly service man as well....

Report a concern   February 15, 2017 — Rated 10 out of 10 by R.L. Zerorez Phoenix
What do you like about our products and services?

Thoroughness. They work well

Report a concern   February 15, 2017 — Rated 10 out of 10 by T.S. Zerorez Phoenix
What do you like about our products and services?

How they are safe for young kids.

Report a concern   February 15, 2017 — Rated 10 out of 10 by M.T. Zerorez Phoenix
What do you like about our products and services?

The fact of no residue left in the carpet. I have pets and this is very important to me.
The gentleman that cleaned my carpet was very polite, knowledgeable of his job, and helpful in my decision to have a product put on the carpeting in some rooms to protect it.

Report a concern   February 15, 2017 — Rated 10 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

I love how my sofa looks and FEELS after you clean it. You get it cleaner than any other company I've tried over the years.

Report a concern   February 15, 2017 — Rated 10 out of 10 by V.B. Zerorez Phoenix
What do you like about our products and services?

Knowledgeable and efficient

Report a concern   February 15, 2017 — Rated 10 out of 10 by A.G. Zerorez Phoenix
What do you like about our products and services?

Great service; awesome technician!

Report a concern   February 15, 2017 — Rated 5 out of 10 by B.P. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I totally embrace the products and cleaning methods you utilize, but when the price of estimated service rose by $240.00 dollars over the initial estimate (for 3 rooms!) because of 8 urine spots by a 10 lb dog it was excessive. I agreed to the price because we were preparing for a family memorial, but $440.00 for 1 1/2 hours of service....really? I will be more clear minded next time I make a decision about carpet cleaning

Report a concern   February 14, 2017 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

Green cleaning

Report a concern   February 14, 2017 — Rated 10 out of 10 by C.C. Zerorez Phoenix
What do you like about our products and services?

tech explained the process and how to handle future spills

Report a concern   February 14, 2017 — Rated 10 out of 10 by D.L. Zerorez Phoenix
What do you like about our products and services?

The knowledge was astounding
I have already recommended zerorez

Report a concern   February 14, 2017 — Rated 10 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

Quality clean without residue. Good service

Report a concern   February 14, 2017 — Rated 10 out of 10 by S.G. Zerorez Phoenix
What do you like about our products and services?

My husband first heard of Zerorez on radio 94.5 in Phoenix, AZ and liked the idea of your using clean, no-chemicals water. We first had our carpets cleaned a few years ago (2013) and were pleased with the job the techs did. We just had our carpets and couch and love seat cleaned this past Monday, 2/13/17 and again the techs were excellent and were very professional and thorough. We are so very pleased! Great job!!! We will be calling soon to have our tile cleaned as well. We absolutely recommend Zerorez to our friends and family. Thanks for a job well done!

Report a concern   February 14, 2017 — Rated 10 out of 10 by M.R. Zerorez Phoenix
What do you like about our products and services?

Great

Report a concern   February 14, 2017 — Rated 10 out of 10 by Len Jobaris Zerorez Phoenix
What do you like about our products and services?

Our Carpets have not looked this great for years - The procees does not use soap, no odor was present and the technician must have been trained with World Class Customer Service.

Report a concern   February 14, 2017 — Rated 10 out of 10 by L.G. Zerorez Phoenix
What do you like about our products and services?

Carpets look great and dried quick

Report a concern   February 14, 2017 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

You were early! Yeah! My service technician was friendly, informative and considerate of my home and furnishings

Report a concern   February 14, 2017 — Rated 10 out of 10 by Jesse Sillerud Zerorez Phoenix
What do you like about our products and services?

The service was excellent! The technician was very knowledgeable and did a great job. My carpets look new!

Report a concern   February 14, 2017 — Rated 0 out of 10 by L.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

You have someone coming back out tomorrow - hopefully after that visit I can give a better rating. I was unhappy with the result - looks like my carpets weren't even cleaned. And the first thing the technician asked when he came in was to use the bathroom. He was polite about it but I felt it was very unprofessional.

Report a concern   February 14, 2017 — Rated 10 out of 10 by L.P. Zerorez Phoenix
What do you like about our products and services?

Carpets look amazing

Report a concern   February 14, 2017 — Rated 9 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

I like the fact that there aren't a lot of chemicals used. Also, service guarantee is good.

Report a concern   February 14, 2017 — Rated 10 out of 10 by B.R. Zerorez Phoenix
What do you like about our products and services?

Quality product and friendly people
They were very helpful when I needed to change my appointment

Report a concern   February 14, 2017 — Rated 10 out of 10 by Francie Chavez Zerorez Phoenix
What do you like about our products and services?

Techs were great, furniture & area rug looks brand new.


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